411 Legal

Santa Barbara, CA

27
Attorney Index
19 reviews
1.6
Google Rating
19 reviews
411 Legal

Practice Areas

Personal Injury

Business Profile

Legal services

Review Snapshot

19
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
0%
Response Rate
Low Response
12-Month Trend
Declining

Review Intelligence

Avg: 28/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication25
Outcome28
Responsiveness26
Empathy24
Expertise29
Fee Transparency27
Trial Experience29
Satisfaction32

Client Reviews

Leah HarjoLocal Guide5 photos
10 months ago

All this is is a cash grab. You can find the same help on your own via Google. Waste of $30 and it isn't even clear who you're actually paying or what you're supposed to get. AVOID. I highly recommend using ChatGPT to find your own avenue of divorce. I will likely be filing on my own without legal aid.

Robert James
1 years ago

These scumbags set me up for $1.90 and asked me if I wanted to continue the service back in 2024, at which time I told them "no" I only need a "one-time charge". They didnt even get me connected to anyone who could help me. Their "service" did NOT help me get in touch with ANY legal services, and I was done at that point. I wasn't upset because I only needed a one-time use of their "service". Fast forward to 14 Feb 2025, and I see a pending charge for $19.90 on my account. Sneaky, but not that sneaky. I call to get in touch with them to find out what is going on, and in typical scammer style, the dude interrupted me and cut me off when I was trying to talk, and then he had the audacity to tell me I disrespected him. These "people" are scammers. Do NOT use their "service" unless you like being ripped off and scammed. I would give them ZERO stars if I could.

brook tarrant1 photo
2 years ago

This is a scam

Kali Pelletier1 photo
2 years ago

2 stars only because the people on the phone speak professionally. The representative, Amos, told me to wait for a phone call from the attorneys. After not receiving one Within the trial, I called to cancel my service and request a refund for the 19.90 that was charged on the eighth day. I was told the attorneys do not call, And I was supposed to go onto their website and fill out a form, And I would not receive a refund. Amos, you owe me $20.

Bryan Rainey
2 years ago
Kioundra Nicole
2 years ago

Please stay out my account taking money when this company haven’t sent me anything to my email, said someone will be contacting me but never did.

Wayne Wilson Jr.Local Guide266 photos
2 years ago

After their initial 4.99 it's 20 bucks and they only find lawyers who may or may not take your case

Fredericka TurnerLocal Guide
3 years ago

Save yourself the frustration. This company sent me nothing at all, and was rude after I canceled the service. Just use Google. You’ll save yourself the trouble of dealing with these scam artists.

Dax ManessLocal Guide115 photos
3 years ago

UPDATE: I added 1 star to this review because after I called in and made a fuss, the next day I had unexpectedly been refunded the 1.90$ trial fee, and I have not been charged anything beyond that. Original review: I paid 1.90$ for a 7 day trial of their service which normally costs 20$ a month. I would have cancelled the "service" after a day, but since it was the weekend, I cancelled it after 3 days. While looking for legal answers I somehow got transferred to these jokers who said they could help and signed me up. The reality of the matter ended up being that these people will send you an email with a bunch of publicly free material and the names of other companies that also want to sell you stuff. Other than that, if you express that you have questions, then they will send you contact information for a few law offices that you can contact, but who cannot help you, because 411 Legal could not even manage to send me one relevant contact that could even begin to help me. The most help I got from someone that I contacted as directed by 411 legal was a paralegal telling me to call the Bar Association, which I did, and they recommended someone to help. Keep in mind that these law offices that 411 Legal points you to have no affiliation with 411 Legal. When you sign up with 411 Legal you are not gaining or receiving any special access, discounts, or services. 411 Legal does not provide any service, nor does it provide any access to anything that is not free. Whether it is technically legal or not, 411 Legal is a scam. 411 Legal could very well have been put together by a homeless person who spent the day googling legal resources to give out to new subscribers, then charges people 20$ a month to do a few useless irrelevant google searches for them.

Kayla MercadoLocal Guide12 photos
3 years ago

This is a scam company they released our card information to id secure against our authorization! I've contacted them multiple times to cancel and remove our account information and they refuse to do so by saying they don't have the ability to do so! This is ridiculous!

Paulina GloriaLocal Guide
3 years ago

I would leave 0 stars if I could - total scam

Kaitee Horstmann
3 years ago

This service is a SCAM! I work at a law office in upstate New York and people are continuously being referred to us by this service with different types of cases that we do not even handle. People are giving their money to this service for information they can get for FREE. Please DO NOT USE THIS SERVICE!!!! AGAIN, IT IS A SCAM!!! Stay safe out there.

Grizell Vazquez
3 years ago
Essence H3 photos
4 years ago

Don’t Do it. No help at all. Just collecting your money without your permission. Easy to call and cancel tho .

Zoey KumpLocal Guide
5 years ago

They will provide you with a google search of law offices around you and do not give you any help really at all. Website has no actual function to cancel the ~20 dollar charge they put on your card after a ~2 dollar initial charge. you have to call to cancel it. DO NOT USE THEM. They exist only to collect your contact info and make ~20 dollars a month off poor saps who are panicking about a sudden legal issue like I was.

Karl RiggsLocal Guide10 photos
6 years ago

The operators at legal 411 are very helpful in getting you to the right type of law group or lawyer with in a short amount of time. This save you hour of hit and miss for the right service that you need right away ...

Erin Shay4 photos
6 years ago

We called and set up a free trial, I provided my card information and explained that I wanted to no longer be charged, they said okay. Additionally, we received the "resources" they provided and contacted a few who said they wouldn't provide the services 411 Legal promised they would. After just realizing that they have been charging me for 3 months when we haven't logged in or done anything with our account, I called to cancel and get a refund. The representative who I spoke to was rude and told me I "made no sense". He placed me on a 2 second hold to talk to his "supervisor" and came back with a very snippy, short response of refunding me only 2 months. I explained that I wanted all 3 refunded as I already explained previously I didn't want to be charged further. If he wasn't going to refund me, I would dispute the charges with my back, he laughed and said "ok then". I wouldn't recommend this company for several reasons, the main one is their customer service. But beware that their "services" turned out to be false. You're better off just Googling lawyers or resources yourself.

Michael ClairLocal Guide
7 years ago

They get things done

Dawnia GarnettLocal Guide5 photos
7 years ago

So they explained I’d be able to access info online once logged in That was a LIE!! Then I call them back saying the site wouldn’t allow me to access ANY INFORMATION!! The guys send me info to lawyers WHO CANT HELP MY CASE! So I’m back on google looking for lawyers and lost my money to these scam people!!! SCAM!!SCAM!!! SCAM!!!! SCAM!!!

Contact

Address
1187 Coast Village Rd, Santa Barbara, CA 93108

Google Profile

Rating
1.6 / 5
Reviews
19
Status
Close
Claimed
No
Photos
1

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