Brownsville, TX
I call every couple weeks/months to get an update on my case and the never answer and if they do they transfer me to another department where they also never answer. It is very frustrating since we already paid in full to not be able to communicate with anyone
Thank you for sharing your experience. We truly understand how frustrating it can be to feel like you’re not able to get updates on your case, especially after making a full payment. Your concern is completely valid.<br><br>Providing clear communication and timely responses is very important to us. We would like the opportunity to review what is happening in your situation and make sure it is addressed properly. Please send us a private message through our social media channels so we can look into your case directly and help resolve this matter as soon as possible.<br><br>We appreciate you bringing this to our attention and look forward to assisting you.
Thank you so much for your 5-star rating! 🌟🌟🌟🌟🌟<br><br>We are honored by your trust and it motivates us to continue providing professional and dedicated service. If you know someone who needs legal support, we would be honored to help them as well. 🙌
Very excellent, Sandra P.
Thank you so much for your feedback! 🌟 We're delighted to hear you received excellent service from Sandra P. 👏✨<br><br>We sincerely appreciate your trust in our team. If you know someone who needs legal support, we would be honored to help them as well. 🙌
A whole lot of people work here for a law firm that does absolutely nothing for its clients. The staff is unbelievably rude.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that you felt this way about our service and staff.<br><br>Our firm is committed to treating every person with professionalism and respect. We would like the opportunity to better understand what happened and work toward a solution. Please send us a private message through our social media channels so we can review your situation directly and assist you properly.<br><br>We appreciate you bringing this to our attention.
Ema Escobedo and Mr. Mark attended to my consultation; it was a success and went very well.
Thank you so much for sharing your experience! 😊✨<br><br>We're delighted to hear that Ema Escobedo and Mr. Mark handled your consultation and that it was a complete success 🙌🌟.<br><br>We greatly appreciate your trust; comments like yours motivate us to continue providing professional, clear, and compassionate service 💙✨. Thank you for recommending us!
Emma Escobedo took her time to listen and make sure everything was in order also very nice and was very helpful with everything!
Thank you so much for your kind words! 😊<br><br>We’re so happy to hear that Emma Escobedo took the time to listen carefully, make sure everything was in order, and provide helpful support throughout 🙌🌟.<br><br>Your feedback truly means a lot to us and motivates our team to continue delivering caring and professional service. Thank you for your trust! 💙✨
Emma Escobedo was very kind to me, and the lawyer Mark explained everything in detail very well.
Thank you so much for your feedback! 😊 We're so glad to hear that Emma Escobedo provided such kind service 🙌🌟 and that attorney Mark explained everything clearly and thoroughly 💼✨.<br><br>We truly appreciate your trust; comments like yours motivate us to continue offering professional and personalized service 💙.
Excellent service from Ema Escobedo
Thank you so much for your feedback! 😊 We're so glad to hear you received excellent service from Ema Escobedo 🙌🌟.<br>We truly appreciate your trust; comments like yours motivate us to continue providing professional and personalized service 💙✨.
Very good service from Emma Escobedo
Thank you so much for your feedback! 😊 We're so glad to hear you received excellent service from Emma Escobedo 🙌🌟.<br>We truly appreciate your trust; comments like yours motivate us to continue providing professional and personalized service 💙✨.
I like the service that Pamela and Ema provide; they are excellent and very kind. 😀
Thank you for your kind message! 🌟 We're so glad to hear that Pamela and Ema provided you with excellent and kind service. Comments like yours motivate us to keep giving our best. If you know someone who needs legal assistance, please don't hesitate to recommend us.
Pamela has been very helpful and patient with us...she knows how to explain everything from word to word. I would 100% recommend her
Thank you for your wonderful comment! 🌟 We're so glad to hear that Pamela was patient and thorough in guiding you. We’ll be sure to share your kind words with her. If someone you know needs legal help, don’t hesitate to recommend us — we're here to help.
Thank you Pamela for your attention.
Thank you so much for your message! 💙 We're so glad to hear that Pamela provided you with excellent service. We'll be happy to pass on your thanks. Comments like yours motivate us to continue offering warm, professional, and personalized service. Thank you for trusting us!
Good Service ; Angela , Emma and the rest of the team. They’re very honest about your case and if any questions they answer honestly .
Thank you so much for your kind words! 💙 We’re glad to hear that Angela, Emma, and the rest of our team provided you with honest, supportive service. Being transparent and clear with every client is something we take to heart, and it means a lot to know you felt that throughout your experience. Thank you for trusting us — we're here whenever you need us!
Emma Escobedo provided excellent service and answered all my questions. I am extremely satisfied with her service.
Thank you so much for your message! 💙 We're so happy to hear that Emma Escobedo provided you with clear, attentive, and high-quality service. Feeling heard and satisfied with the attention you received is exactly what we strive for in every process. We'll pass on your kind words to her. Thank you for your trust and for sharing your experience!
Have had several problems in the past several years but this time they outdid themselves this time they lied to the client which is me. Went to renew permit back in June because I specifically wanted it to be sent out in July they said they would took my money did everything and have been calling for the past 2 weeks since I hadn't received anything of it being send out would only be advised that they would get back to me once they find out and will never hear back from them. Now I called and they said that they will be sending it by August 8 because thats what the attorney said to do. I specifically went sooner for a reason and wanted that send out by the beginnings of July I was aware of loosing months on permit and I specifically said that was fine and for them to send it they agreed and now they did whatever they wanted. Will go elsewhere to do my legal services.
We understand your concern. To properly follow up on your situation, please send us a private message with your full name, case number, the office where you're receiving assistance, and the phone number you provided. Once we have that information, we can review your case in detail. <br> <br>If you prefer, you're also welcome to visit one of our offices so we can assist you in person.
Thank you for leaving your comment. At the Law Offices of Manuel Solis, we strive daily to meet our clients' expectations, and we sincerely regret what happened. We would like to follow up on your case, so please contact us at mkt@manuelsolis.com with your case number, and we will get back to you as soon as possible.
They gave us an appointment, then called us to reschedule for a month later. We arrived on time the following month and they kept us waiting for 1 hour and 40 minutes. We decided to leave without being seen because we live quite far away and it was a very rainy day.
To follow up, please send us your full name, case number, and registered phone number via private message. You can also call us or visit one of our offices.
The service was excellent and they answered all my questions about immigration.
Thank you so much for sharing your positive experience! 💙 We're so glad we were able to help and answer your immigration questions ✅.<br><br>Your trust motivates us to keep giving our best every day! 🎉
I thought lawyer Anay, the assistant Ema, was very good.
💙 Thank you so much for your kind words! We're happy to hear that Lawyer Anay and Assistant Ema provided you with great service 🙌<br>🎉 Your trust means a lot to us—thank you for being part of the Manuel Solís family!
Excellent service, very attentive.
💙 Thank you so much for your comment! We're glad to hear you had a good experience with us.<br>🎉 We'll be here to help you whenever you need it!
Add this badge to your website
Get embed code