ALPS Insurance

region, MT

82
Attorney Index
20 reviews
4.9
Google Rating
38 reviews
ALPS Insurance

Practice Areas

Personal Injury

Business Profile

Legal servicesInsurance agencyLaw firmInsurance company

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
90%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Kirk Wagner
3 months ago

Experience generally good. Easy renewal process online. However, I received no contact from my agent. Very antiseptic relationship. Call me old school, but it is not how I do business.

Jeffery Devashrayee
3 months ago

ALPS has very good customer service. Eric Gorman is a very good, responsive and helpful consultant. I was disappointed in the increase in my premium for the year, but it was sustainable. I would recommend ALPS for malpractice insurance protection.

Kathleen Talbott
3 months ago
Response from owner

Thank you so much for the 5-star review! We’re glad you had a great experience and appreciate you taking the time to share it. We look forward to serving you again soon!<br><br>Best regards,<br>Stacey

Jeffrey T. Myers
3 months ago

Could not have been any easier.

Response from owner

Thank you Jeffrey for your nice review. We work hard at making your renewal easy with hopes it takes as little of your time as possible. We are happy to hear that it was that way for you this year. Hope you have a great year, if I can be of further assistance, please do not hesitate to reach out to me.<br><br>- Traci

Sarah Vogel
3 months ago
Response from owner

Thank you Sarah for the nice review! We appreciate the opportunity to be of service to you! If you need anything throughout the year, please let me know.<br><br>- Traci

Rives White
4 months ago
Response from owner

Thank you for your kind review, Rives. We’re happy you had a positive experience and appreciate the opportunity to serve you and your firm! <br><br>Best Regards,<br>ALPS Team

Tudor Drancea1 photo
4 months ago

Excellent service. The ALPS representative Gabe Downey really came through for my firm.

Response from owner

Tudor, <br><br>Thank you for taking the time to share your feedback. Your patience and responsiveness throughout the process were fantastic and made it a pleasure working with you. We look forward to taking care of your firm’s insurance needs for years to come. <br><br>Best regards, <br>Gabe <br>

Daniel Horne
4 months ago

Easy Peezy!!! You're insured!!!

Response from owner

Hi Daniel,<br><br>Thank you for the nice review. I'm glad to hear the process was easy. ALPS has a dedicated team that works diligently to make getting coverage as easy as possible. Thank you for your business!<br><br>- Barb <br>

Gary Smith
4 months ago

I have had ALPS for many years and the coverage and process of obtaining and renewing is first-class. They obviously have put a lot of thought into making ALPS accessible and user friendly.

Response from owner

Thank you for being a loyal customer Gary, we really appreciate it!<br>- Eric

Dave Clark2 photos
5 months ago

I've been insured by ALPS Insurance since I first started my private practice four years ago. ALPS has always been helpful and supportive. I highly recommend ALPS to any solo attorney or law firm.

Response from owner

Thank you Dave! It's a pleasure to work with you.<br>- Eric

Harold Hughlett
5 months ago
Response from owner

Thanks for the five star review, Harold! It was a pleasure working with you, and helping you to choose the perfect coverage options for your firm. Welcome to ALPS!<br><br>Best Regards,<br>Matt

JoanLocal Guide
5 months ago

efficient and quick procedure for renewal.Thank you.

Response from owner

Thank you for the 5-star review, Joan! We appreciate you taking the time to share your experience and look forward to continuing to serve you in the new year!

Patrick Lackie
6 months ago

I have used ALPS Insurance for my legal malpractice insurance going on 5 years. During that time, I have worked with Tanya Matoon. I would not hesitate to recommend ALPS or Tanya Matoon if you need insurance. Every time I've called, needed assistance, or a question answered, Tanya has responded promptly and professionally. I've never had any issues working with ALPS. Their rates are very reasonable and the service is the best.

Response from owner

Thank you so much Patrick! It has been a pleasure working with you over the last several years. As always, please don't hesitate to reach out if I can help. <br><br>Happy Holidays!<br>- Tanya

Matt Toddy
6 months ago
Response from owner

Thank you for taking the time to share your experience, Matthew. It was a pleasure working with you on your renewal this year. Thank you for being a valued client.<br><br>Best Regards,<br>Keri

Lisa Wilson-Nona LawLocal Guide
7 months ago

Always professional, knowledgable and helpful.

Response from owner

Thank you for the kind review! Please don't hesitate to reach out if we can help with anything else.

Susan BorschelLocal Guide3 photos
7 months ago

ALPS Insurance, and especially Lisa Kubla, has been instrumental in keeping my lawfirm malpractice insurance in place. Their automated system of reminders, policy questionnaires, and invoicing made the initial process easy, and the renewals each year seamless. I highly recommend them for all practitioners.

Response from owner

Thank you Susan for your nice review. It was a pleasure working with you and I am glad we could make your renewal easy and efficient. If I can be of further assistance throughout the year, please let me know. <br><br>- Lisa

Loretta Rather
8 months ago

We have been using ALPS for our legal malpractice insurance. The agents are responsive and the process of filling out paperwork was simple and straight forward.

Response from owner

Thank You Loretta for taking the time to leave a nice review. We appreciate the opportunity to be of service to you. If you have questions during the year, please give us a call!<br><br>Best Regards,<br>Stacey

Ronda PlumleyLocal Guide1 photo
8 months ago

I cannot say enough good things about working with Matt Collins. He has truly gone above & beyond to help us secure our law firm's malpractice insurance. He took the time to understand our specific needs & walked me through every step of the process with patience & professionalism! He's always quick to respond to questions & explained our options in detail! He is thorough, responsive & truly invested in his client's best interest! He made this process Smooth & Stress-Free! I would highly recommend Matt Collins to anyone looking for an insurance agent who truly cares about their clients!

Response from owner

You have been an absolute pleasure to work with, whether it was discussing the firm’s insurance needs or the trials and tribulations of our kids playing sports , every time I picked up the phone to call you I knew was going to be a pleasant experience and usually included a laugh or two! Thanks again for letting ALPS serve your firms insurance needs! <br><br>- Matt <br>

Julia Offenhauser
8 months ago
Response from owner

Thank You Julia for taking the time to leave a nice review. We appreciate the opportunity to be of service to you. If you have any questions or need anything throughout the year, please let me know!<br><br>Best regards,<br>Traci

Tony Vo
9 months ago

Gabe has been outstanding as an insurance agent. He is persistent and always willing to go the distance to make sure everything is handled with care. He explains every detail with clarity so that coverage and options are completely understood. He demonstrates genuine concern on both a personal and professional level, which sets him apart. In sum, Gabe is reliable, thorough, and committed, and he is our firm’s agent for life.

Response from owner

Tony, <br>Thank you, it has truly been a pleasure working with you. It makes my job easy when working someone such as yourself that demonstrates such a high level of professionalism, promptness, and care in everything that they do. We look forward to serving you and your firm for years to come!<br>Best regards,<br>Gabe <br>

Contact

Address
111 N Higgins Ave # 600, Missoula, MT 59802

Google Profile

Rating
4.9 / 5
Reviews
38
Status
Open
Claimed
Yes
Photos
7

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