Rogers, AR
You are better off negotiating with your banks. They don't do anything for credit unions. Anchor laws attorney didn't even show up for hearing, wasted ~$9000 in them, ended paying up what I would jave paid If I had negotiated the amount plus took a credit hit for over 4 years. Horrible service
Ultimately, my financial situation has improved thanks to their program. But their responsiveness and communication is very lacking. Many times throughout the past few years, I had called or emailed with a concern. While the reps I speak to are generally very friendly, rarely do they have a solution on the first contact. More often than not, they had to "send a message to that department" with the promise that someone would get back to me in 5-7 days. That return call almost never happens. I always had to be the one to call back explaining that I haven't heard from them and then the cycle repeats.
I’m not putting a retainer down lol
This company only takes your money and when you have to take care of them they forget that they are helping you..I was in a program for 4 years where they took out the payments every month from my account and at the 2nd year I gave 10000dlls. More to finish the program they soon told me that I had to finish the 4-year program and the money that was left They will return it to me extra. Well, that never happened when I had questions to the customer service of the people with whom I spoke. they said things that didn't make sense
I could not have gotten through the program or this difficult period of my life without the assistance and encouragement I received from Anchor Law. My financial outlook has never been brighter than it is right now.
I appreciate all the effort you put into serving me. What a relief to watch my balances go down and know that relief is in sight.
I am relieved to report that with their assistance, I am making headway in paying off my credit cards.
We entered this program six years ago. The online portal is not helpful. We were told one of our debts was the first to be negotiated and paid off, but it just showed up on our credit after we finished paying their program off. They didn’t communicate anything to us so we contacted them to find out why it’s showing back up now, and we were told it’s still in negotiation and was never paid. WHAT?!? We have been thinking for 4 years now that it was totally done. This is how we find out they never negotiated it the way we were told it was? It turned up on a refinance for our house. We are sick to our stomachs. The lack of communication and information the entire time was unacceptable to begin with and now we are in the dark. We’ve been done making payments to them for about a year. This is going to cost us a refinance opportunity. At this point I cannot recommend them until they make this right. They need to take care of the debt we were told was clear and wipe it from our credit for good. Very, very upset. When we called it sounds like they’ve spent years just sitting on it too and not following up negotiations. Unbelievable. They claim they tried to reach out to us with an approval last year and they did not call, nor email that offer. I won’t be sharing personal details here. We have already called and were supposed to hear back, but no one has made any effort so we will keep calling every day.
Dear Heather,<br><br>We are sorry to hear about any poor experience. We would like to have one of our escalated team members review your account and reach out to you. Unfortunately, with the information provided we are unable to locate your account. Would you be willing to share your email address, phone number or Client ID associated with your account? Thank you.<br><br>Sincerely,<br><br>Anchor Law Firm
anchor law firm have been with me and by my side since i started with them 4 years ago.they are nice and thoughtful to me.they try very hard to take care of my issues and they have done a great job.
Efficient, effective, courteous, helpful, and real professionals; they are also polite, understanding, courteous, and understanding.
Hello Jennine, thank you for your feedback! We appreciate you taking the time to share your review!
Anchor law has proven quite beneficial. You just must be patient with the procedure, as it may take some time, but if you follow their instructions, it will work.
Hello Lucas, thank you for your review! We appreciate you taking the time to share your feedback!
Hello Rita, thank you for your 5 star review!
Hello Ronald, thank you for your 5 star review!
i got scammed
Hello Ercan, we are sorry to hear about any poor experience. We have assigned one of our escalated team members to review your account and reach out to you. We will be in contact soon. Thank you.
My experience with Anchor Law has been postive so far. It will take time to get results but they are working on it and I trust them.
Hello Maccalum, thank you for your review! We appreciate you taking the time to share your feedback!
Hello Mikey,<br>Thank you for taking the time to leave us a review, we are pleased to hear of your positive experience. Thank you for choosing our team.
Hello Charles,<br>Thank you for taking the time to leave us a review, we are happy to hear of your positive experience and thank you for choosing our team.
Hello Jose,<br>Thank you for taking the time to leave us a review, we are pleased to hear of your positive experience and thank you for choosing our team.
Hello Heidi,<br>Thank you for taking the time to leave us a review, we are pleased to hear of your positive experience and thank you for choosing our team.
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