Attorney Big Al, The Law Office of Richard Klein

region, MD

65
Attorney Index
20 reviews
4.6
Google Rating
1,215 reviews
Attorney Big Al, The Law Office of Richard Klein

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmAttorneyLegal services

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
80%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 66/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication73
Outcome70
Responsiveness69
Empathy71
Expertise60
Fee Transparency49
Trial Experience70
Satisfaction66

Client Reviews

Benjamin Berry
5 months ago

I honestly must say that Robin Dice is one of the best. She's very patient with explaining the process, and surprisingly keeps her word when saying I'll call you back 😉. Two thumbs 👍🏻 👍🏻

Response from owner

Benjamin, thank you for your kind words. We appreciate that Robin's patience and reliable follow-up made a positive difference — your two thumbs up mean a lot.

William DanovenLocal Guide1 photo
5 months ago

Good morning Ms. Sandy, and Team Lawyers Ms. Sandy especially; you have handle and performed an outstanding job getting my accident case completed. I am deeply grateful and satisfied with the work you have done thus far, all the best! Thank You Kindly Bernard Marshall

Response from owner

William, thank you for recognizing Ms. Sandy and our team. We appreciate your trust and are glad the outcome met your expectations. Wishing you all the best.

Eugenia` Vincent5 photos
5 months ago

Very professional and knowledgeable, and the process went smoothly. Thanks!

Albert NietoLocal Guide16 photos
5 months ago

My caseworker carry Karrie was very helpful when I went in there to talk about my car accident

James BoydLocal Guide3 photos
5 months ago

I had an awesome experience with this Law firm. My assigned contact representative Ms Carey was amazing. She kept in contact with me about the entire process. Assisted with making sure all paperwork was completed, bills was assigned correctly. If you are ever in need of a law firm, this is the one hands down.

Excellence Global
5 months ago

Lisa Millard is an awesome person, very compassionate and attentive, her responsiveness is exceptional. The accident happened April 10th, 2025 and settled this month (March, 2026) though it took longer than expected but satisfied with the outcome. Ms Carley (Lawyer), thanks for your understanding.

Nichelle DuncanLocal Guide12 photos
5 months ago

Fast and friendly service at BIGAL! They were professional and got me my money in 6 weeks time frame.

Response from owner

Thank you, Nichelle — we appreciate your kind words. Glad our professional, friendly team delivered your funds within six weeks. Please reach out if we can assist again.

John Davis
5 months ago

Very friendly and kind

Response from owner

John, thank you for noting our team's friendliness and kindness. We appreciate your positive rating and look forward to welcoming you again.

ashley hearn
5 months ago

I love big Al law firm they get the job done I had two accidents this year and they made sure I got paid insurance or not they will get you paid ‼️‼️ I’m beyond grateful because at the end of the day I didn’t know if I was going to get paid but I did thanks too big Al law firm everyone is so polite & there when you need them both times i plan to make sure nobody hits me again but things happen & when it’s does I’ll be sure too call my lawyer office big Al

Response from owner

Thank you, Ashley, for your kind words. We're pleased to hear that our team at Attorney Big Al, The Law Office of Richard Klein, was able to assist you effectively. Your trust means a lot to us.

Makayla10 photos
5 months ago

Big Al was really helpful with my case. They always kept me updated and aimed the highest result. Really thankful for the work they did with me.

Response from owner

Thanks, Makayla! We're happy we could keep you updated and deliver a great result. We appreciate the recommendation!

Erika MoonLocal Guide
5 months ago

Worst lawyer firm I have ever dealt with. U have beg them to work on case. U work with 1 attorney then another takes u case without telling then another one. You communication take months and months over year in half. After u do you leg work they take most of. Pay out 30 percent. They dont care! Do not use these people!!!!!

Response from owner

Hi Erika, we’re sorry to hear you felt frustrated by the process. Dealing with two accidents only a month apart is an incredibly stressful situation for anyone, and we truly empathize with the 'legwork' involved—especially when tracking lost wages across two overlapping claims.<br><br>While we understand that 18 months feels like a long time, settling two separate personal injury cases with complex wage disputes in that timeframe is actually quite an accelerated result. Our goal was to ensure you didn't leave money on the table. We’re glad we were able to secure a net recovery of over $20,000 directly in your pocket after all medical bills and fees were paid. We wish you the very best in your continued recovery.

Mance Wells1 photo
6 months ago

Driving on Cooks Lane and got hit in the back and who did I call Big AL boy when I tell you they took care of me and it was fast thanks Big AL

Response from owner

Thank you for the kind words, Mance! We know how difficult the aftermath of a car accident can be, which is why we prioritize an efficient, painless process. We’re thrilled to hear your experience matched our mission!

tyra smith
6 months ago

My experience with my case manager Lisa Miller has been nothing but professional she always updated me on the progress of my case making me feel comfortable that my cade was being handled properly and priority I definitely would recommend this law office to anyone

Response from owner

Thank you, Tyra — I'm pleased Lisa's updates and care made you comfortable. We appreciate your recommendation and will keep prioritizing excellent service for every client.

Francisco Massey1 photo
6 months ago

AGENT MS. LISA LILLARD,DID AND EXCELLENT JOB ON MY CASE,SHE KEPT ME INFORMED THE WHOLE WAY THROUGH, I THINK THAT SHE IS A VERY VALUABLE ACCEST TO YOUR COMPANY.,SHE MADE ME FEEL LESS STRESSED THROUGH THE WHOLE CASE. THANK YOU MS..LISA FOR A JOB WELL DONE.

Response from owner

Francisco, thank you for recognizing Lisa's excellent work. We’re grateful her communication and support eased your stress—she’s a valued member of our team.

Katlyn Handy
6 months ago

Hi Ms Lisa was an excellent attorney to work with she help me out a lot thanks for helping me

Response from owner

Katlyn, thank you for your kind words. I'm glad Ms. Lisa could help—your trust means a lot. Please reach out if you need anything else.

Carolyn CookLocal Guide9 photos
6 months ago
Response from owner

Carolyn, thank you for the 5-star rating. We appreciate your support and look forward to serving you again soon — your feedback truly matters to our team.

Aaron SpearmanLocal Guide
6 months ago

Amazing people doing amazing work highly recommend If you have a car accident in Pikesville, Maryland!

Response from owner

Aaron, thank you for the strong recommendation. We appreciate your trust after the Pikesville accident — our team is always ready to assist you and others.

La'Shaunda Thomas
6 months ago

They are excellent at their job. Any accident I have gotten into they have eased my stress and resolved issues. Never no complaints

Response from owner

La'Shaunda, thank you for your kind words and five-star rating. We're glad we could ease your stress and resolve issues—your trust means a great deal to us.

Hi Braddock
6 months ago

Lisa Millard she was so wonderful and helpful

Response from owner

Braddock, thank you for the five stars and for praising Lisa Millard — we truly appreciate your kind words and will be sure to pass them along.

Vash Parrish2 photos
6 months ago

Mrs. Lisa was amazing as my case manager! She handled everything on time and made sure it was done thoroughly and efficiently. I truly appreciate her professionalism and dedication. I would definitely recommend everyone to come to Big Al!

Response from owner

Vash, thank you for recommending Big Al and for noting Mrs. Lisa’s thorough, timely professionalism and dedication. We appreciate your trust and look forward to serving you again.

Contact

Address
404 Reisterstown Rd, Baltimore, MD 21208

Google Profile

Rating
4.6 / 5
Reviews
1,215
Status
Open
Claimed
Yes
Photos
258

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