AttorneyBernie.Com

Hayward, CA

79
Attorney Index
48 reviews
4.5
Google Rating
48 reviews
AttorneyBernie.Com

Practice Areas

Personal Injury

Business Profile

Divorce lawyer

Review Snapshot

48
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 93/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication98
Outcome95
Responsiveness96
Empathy99
Expertise93
Fee Transparency85
Trial Experience87
Satisfaction90

Client Reviews

Francisco Hernandez JR
7 months ago
Response from owner

Francisco. A review of my intake notes show that we covered a number of issues and I outlined your options and next steps. Can you please explain why you took the time to give me a negative review?<br>

Rodney Ferguson
7 months ago

They were very professional with me. They explained everything to me and helped me through this very difficult time in my life. Thank you

Response from owner

Thank you, Rodney. We understand and are glad we got you through this turmoil so you can now have a rebirth and restructure your future

Elizabeth Estrada
9 months ago
Response from owner

Thank you Elizabeth.

Rebecca Ocampo
11 months ago

I was referred to Bernie through my job's EAP platform when looking for an attorney for my custody case. Right away, everything was quick, easy, and ultimately seamless. I received a link to schedule my consultation, which Bernie was prompt for. He immediately came across as calm, level-headed, and caring. He's also pretty funny, which is seemingly very rare in an attorney. I quickly met his paralegal, Debbie, who was beyond responsive. Other than during another client's trial, I believe every single email was responded to within an hour or so. (My case has been with them for about 7ish months now - that's a lot of emails.) Debbie is also very quick with paperwork and is clear about what is needed and why I needed it. Bernie has represented me in two hearings and has accomplished exactly what I set out for, which I truly believe to be the best outcome for my son, and ultimately both me and my co-parent as well, despite what the co-parent might believe in this moment. Additionally, what made this experience attainable for me, is that Bernie does not require a retainer, just on-time weekly payments for services rendered. This was exponentially helpful so I could keep up and even in slower parts of my case, I could navigate when I chose to send communications, making it more 'affordable' for me. I truly had the best experience with both Debbie and Bernie throughout this case and when circumstances change again for my family, I will certainly work with Bernie and Debbie again. Bernie & Debbie, Thank you both for every minute you worked with me and helped attain such a positive outcome for my son and I. I appreciate both of you very much. All the best, Rebecca

Response from owner

Rebecca, thank you for your comments. Ultimate our job is customer service, a concept that seems to evade many lawyers lol. The biggest complaint against attorneys is lack of communication. My staff and I strive for same day responses and focus onkeeping our clients apprised of new developments forthwith. We are pleased to have been of service to you<br>

Denise GLocal Guide
1 years ago
Response from owner

Thank you Denise! We appreciate it very much!

O Wozzves
1 years ago

Bernie and his team are really supportive. They helped me with my legal situation in 2022-2023. He is a really responsive lawyer, and he avoid delays and misunderstandings. He shows flexibility and his team has willingness to collaborate to review invoices, documentation, and discrepancies. I do have constructive feedback to ensure the facts, storyline, evidence are well reviewed and prepared prior the hearing. We know that we have limited time to make a case, but you need to trust your attorney's expertise that he studied really well your case. Bernie and his team were really organized, responsive, and flexible to successfully complete my legal case.

Response from owner

Thank you so much. This what we do! We pride ourselves in our level of service

Sam H
1 years ago

Absolutely the worst , inefficient , incompetent representation from Bernie. He came unprepared to hearing and made key mistakes that totally changed the outcome of hearing. * He is not interested in solving issues of contention. * For every piece of work done by paralegal [ who's timesheet is accurate for the work ] , Bernie adds another timesheet for himself for same time as paralegal. This resulted in inflated time and expense to client. With no visible outcome for the work done by him. * He charged for hearing preparation on key data , but totally appeared unprepared and made false representation to Judge. Once he made that mistake , hearing went south. * He also jumped in at times with useless input that further upset the Judge. For anyone going with Bernie , can be assured to waste money . He is absolutely not interested in solving issues but adds processes to drag and complicate. Wish google had negative rating. Not even worth 1 for the damage he has caused to the client.

Response from owner

I have pointed out to this client that he could not have achieved a better result at this hearing. Until the court made orders that this client make support orders appropriate under state law, he did not raise any issue regarding my billing practice. No client is ever double billed and I am always available to review any billing items and make an adjustment if warranted. <br>This client is very angry at his ex spouse and having been ordered to pay child, spousal support and a small amount of attorneys fees<br>

DeAnna CisnerosLocal Guide
1 years ago
Response from owner

We performed all the tasks required in this representation. Unfortunately this client became non cooperative when we outlined her legal options for her. We attempted to resolve this but it became clear that we were simply not a good fit and this client was dissatisfied at our internal policies of case management. I'm sorry about this. I have a record of excellent reviews. Every now and again this happens despite our best efforts. We wish this client well.

Sarbani BasuLocal Guide
2 years ago
Response from owner

Thank you Sarbani! That means a lot to us!

Roberto Delgado
2 years ago
Response from owner

Thank you Roberto! Client service remains our first priority.....

Habib Abi-Rached
2 years ago
Response from owner

Thank you Habib. You’re a good man!

Kshitij Bhardwaj
2 years ago

Bernie and his staff were excellent!

Response from owner

Thank you Kshitij! Giving the best in client service is most important to us. Best wishes with your future!

N DeLocal Guide4 photos
2 years ago

Update: Yes, I said this because, in my opinion, I would not retain him ever again. He once said he represents the children, not me. Not the person that retained him. In my opinion, I would hire a more partial attorney to represent you.

Response from owner

Dear N De<br><br>Unfortunately, you have left this review at the wrong firm. There is no record of you (N De) ever calling our firm, being a client, or otherwise having any interaction with this firm. Google, please remove this review as it is off-topic and a misrepresentation.<br><br>Besides, we have an excellent reputation for our zealous advocacy and superior client service, as is evident by reading our other reviews. <br><br>If we are mistaken about your identity please call me Bernie Kempen CFLS at 1 (415) 806-1974 so that I can directly address any issues you may have.

Ivania Reyes
2 years ago

I am so incredibly grateful for the work of Bernie and his team. I was able to get a favorable result after many months of litigation against my ex-partner. Bernie, Debbie, Talia, and co-counsel are highly thorough, work with urgency, and keen on communication. Bernie reassured me that everything would be ok, and while challenges occurred along the way, I'm so glad I entrusted him with such an important legal battle. I would highly recommend Bernie and his team for your legal needs.

Response from owner

Ivania, we deeply appreciate your comments and it was an honor to advocate in your behalf.

Heather B
2 years ago

Had a great consultation with Bernie. He listened intently, asked relevant questions and offered sensible advice on next steps. He stayed on the call with me well past our “free consultation” time to ensure I understood the my rights and billing process. He clearly knows the divorce system in and out. His no nonsense and factual approach was what I’ve been looking for in an Attorney. I look forward to working with him and his team to put this chapter in my life behind me, because like his site says “Its over!”

Response from owner

Heather, thank you so much for thoughtful review. I like to make sure that potential clients understand the legal issues presented followed up with an evaluation and assessment of available options. It’s always best though to take things a day at a time….best wishes with your future

Brian Tilly
2 years ago

Fast response time. Knowledgeable

Response from owner

Thank you Brian. We focus on client service and a thorough knowledgeable evaluation of options. Best wishes to you.

BinhLocal Guide743 photos
2 years ago

I reached out to Bernie and his team because I was a bit lost and confused with the whole paperwork and the process. Bernie responded quickly to my requests and we set up a virtual meeting for a meet and greet. We went over the details of my divorce and his team got straight to work to sending out the paperwork right away. I liked how their fee system works. It is affordable and increments. The basic expectations is straight-forward and self-explanatory without high up-front costs. It was so easy to work with his email because we connected mainly email. Since I'm always on my email, it worked out well. I highly recommend Bernie and his team if you're looking for an affordable fee schedule and flexibility in your case's inner workings because they can pivot fairly quickly if needed.

Response from owner

Thank you so much Nawni! Client service is our top priority, and it was our pleasure helping you though your period of transition.....

Richard Perisie
2 years ago
Response from owner

Thank you Richard! You were an ideal client. Best wishes with your future…

Kern Lewis
3 years ago

I made a great choice in hiring Bernie, Debbie and team to handle my divorce. Their deep experience in divorce law, and in my case with the issues specific to the Alameda County court system, let them handle each issue that arose during the process with ease. Their advice with regard to the issues I needed to make decisions about was always spot-on and in the end successfully supported my corner during negotiations over sticking points. I cannot recommend them highly enough!

Response from owner

Thank you Kern. We deeply appreciate your review and comments. Best wishes with your future…<br>

Nea Hanscomb2 photos
3 years ago

Bernie is the best attorney I've ever had. He has prevailed on every issue I've had with child support. He is most ethical and fair. He also has a great sense of humor.

Response from owner

Hahahaha Nea! Thank you so much! It means a lot to us. Family Law practice is about client service. We never guarantee results but we do our best with the facts we have.

Contact

Address
19244 Redwood Rd Suite B, Castro Valley, CA 94546

Google Profile

Rating
4.5 / 5
Reviews
48
Status
Open
Claimed
Yes
Photos
3

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