region, TN
Chad and Scott have been great with handling my case so far. I have no doubt they’re the best attorneys in Knoxville.
Chad was awesome, I highly recommend doing business with them!
Chad made me feel at ease with my legal issue. I would highly recommend him and the whole firm for your legal needs.
Chad got my husband and I in extremely quickly after his accident and was a true professional. I would highly recommend calling him and Banks and Jones.
Chad has been awesome and attentive. Would Highly recommmed him and Banks and Jones.
Great firm, great people!
Updated based on response. Apparently Mr Jones has a reading comprehension problem. I have the original conversation on an AI phone text. I blocked your phone after you asked me for more information..... Original post>>>>>I called the office and asked for a consultation. They took down my information for a medical malpractice claim. Then a lawyers that represents the medical group in question called me to get information. I call that "Dirty Pool".
Mr Sarten, I have attempted to call you and or text you on seven (7) occasions since the posting of this review. Our office has never represented you and in fact you contacted our office on February 26 at 1:21 PM. Your call was then immediately returned by our office on that same day and a message was left for you relative to the same. We maintain meticulous records in my office and I can provide you down to the minute when these interactions occurred. <br><br>We have not, nor would we ever contact a healthcare provider and/or a potential defendant to advise them that you were contemplating bringing a case as you seem to intimate in your review. <br><br>I take great exception to your review and whilst I can understand someone who is unsophisticated misunderstanding a callback, I will not tolerate the maligning of the reputation of my office by your inaccurate review. Thus, why I had reached out numerous times and tried to straighten the same out with you both via phone calls from my office, my personal mobile phone as well as text from my mobile phone. All of which fell on deaf ears. <br><br>That being said, while I am an understanding, sort, I will not tolerate this and as such there would be two chances of me representing you slim and none and slim has now left town. <br><br>I wish you the best of luck, but it will not be with my firm as hell will freeze over before I will allow my firm to represent you. <br><br>You SIR, owe myself and this firm an apology as even when I personally reached out to explain your misunderstanding you simply chose to ignore and rebuff those overtures. . <br><br>If you wish to discuss and apologize you may reach me at the office at 865-546-2141 or my mobile at 865-556-7218. <br><br>This firm cowers to know one and we take our 65+ year reputation for excellence very seriously. <br><br>UPDATED REPLY to the nonsensical review and subsequent attempt to update. I ordinarily make a practice of not getting in a battle of wits with unarmed individuals, but in your case, I will make an exception. You contacted our office, we immediately responded and asked in that response for more information. We have not, would not, and have never contacted the party against whom you were getting ready to bring a healthcare liability action.<br><br>When you left your nonsensical initial review, I contacted you because it made no sense and it was asinine concerning what actions you allege concerning my office. <br><br>I have no intention of allowing the musings and paranoia of someone to stain my firms reputation and will always fight to preserve the same. <br><br>Once again, good luck with life ias it’s gonna be awful tough on you with your paranoia and delusions.<br><br>T. Scott Jones , Sr. Managing Partner<br>
Awesome job so far. Scott got us into the office very quickly
From start to finish, they were professional, knowledgeable, and genuinely attentive to my needs. They took the time to explain every step of the process, answered all my questions, and made what could have been a stressful situation feel manageable. Their expertise truly made a difference.
I had a very great experience here and they helped me out soo much definitely recommend them.
Mr Jones really saved my future! Highly recommend!
Going through a legal situation is stressful, but he made it much easier to get through. He was confident, honest, and delivered a better outcome than I expected. I’m thankful for his help and would not hesitate to recommend him.
T.Scott Jones was very professional and got my case taken care of very quickly. He was such a big help to me and was able to get everything handled. I am so thankful for him!! He is the best!
Banks & Jones has the hardest working attorneys!
Chad is a world champion and this law firm is great!
These guys are the best and fought hard for me in my accident case!
Best Attorney in Knox Vegas! The only lawyers to go see!
Great job on my cases and the best in Knoxville!
Recently Chad & Scott assisted me on a personal injury case. I hired the office in October of 2025 here it is February and my case as been settled. They have been very caring, responsive and wonderful this whole time. I would 100/10 recommend.
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