Amarillo, TX
Can't ever get a hold of my uncle's lawyer they don't answer phone calls doors are always locked and they might answer a email in almost a week later they also let there clients sit in jail for almost year or longer he doesn't even communicate with there clients
Barfield Law Firm went above and beyond for me and my family. They guided us through a challenging legal situation with professionalism, patience, and clear communication. We always felt supported and well-informed. I’m truly grateful for their help and highly recommend them to anyone looking for reliable, caring legal representation.
Barfield Law Firm took incredible care of my family during a difficult legal matter. They were professional, patient, and always made sure we understood every step of the process. Their communication was excellent, and we truly felt like they had our best interests at heart. Highly recommend them to anyone needing trustworthy legal help.
Mr. Barfield was appointed as my daughter‘s court appointed attorney. She has been calling and fighting now for me to get a hold of her attorney. My granddaughter got a hold of him after my granddaughter got a hold of him. I tried calling him, and the voicemail says he will not speak to anybody unless you are the accused, not family members not no one else. He called my daughter indigenous and was upset because she couldn’t pay for his services because he was court appointed she called him and he told her he was no longer her attorney because her and her family bug him too much and she needed to yet to find another attorney
After carefully reviewing our records, we do not show any attorney–client relationship with anyone matching the names or circumstances described in your review. Barfield Law Firm has no record of representing your daughter or any involvement in the matter you referenced.<br><br>We take concerns about professionalism and communication very seriously, and we want to ensure information posted about our firm is accurate. If you believe this review was posted in error, we kindly ask that you contact our office directly so we may better understand the situation and assist you in correcting any misunderstanding.<br><br>We also encourage Google to review this post, as it appears to reference an individual and situation not connected to our firm.<br><br>Thank you,<br>Barfield Law Firm
The individual answering phones for Brooks’ office today, who introduced herself as his secretary without a name, was extremely rude and dismissive. After providing my name, she immediately interrupted me, asked who I was calling for, stated the case was closed, and then refused to even review the email authorization that permitted her to speak with me. Instead, she hung up the phone. When I politely asked her to be courteous after the first interruption, she continued in the same manner. This type of behavior is unprofessional, disrespectful, and a poor reflection on the attorney she represents. First impressions matter, and it is disappointing that someone with this attitude is the initial point of contact for clients or colleagues. I would expect better professionalism and courtesy from a firm that wishes to be taken seriously. Do better. Formal Response Regarding Client Communication To: Barfield Law Firm From: Cleavie Figueroa Date: October 1, 2025 Subject: Formal Notice of Dissatisfaction and Request for Correction Regarding Communication Protocol This communication serves as a formal reply to your google response 10/01/2025 around 10:55 AM, concerning the original one star google review. I acknowledge your statement regarding our purported "frustration" and your general assertion about appropriate conduct toward your staff. However, your response fundamentally misses the core issue of my inquiry and contains demonstrably inaccurate and unprofessional characterizations of my conduct. Specifically: 1. Inaccurate Assumption and False Accusation: Your communication included an assumption regarding my "frustration" and a subsequent, unsubstantiated accusation of verbal abuse. I categorically deny any instance of verbal assault or abuse directed toward any member of your staff. This allegation is unwarranted, unsupported by evidence, and constitutes an unprofessional and defamatory reaction to a request for transparent and timely legal communication. 2. Failure to Address Substance: The central purpose of my prior communication was to address deficiencies in client service, case transparency, and prompt communication. Your response focused solely on an alleged conduct issue while entirely failing to address the substantive deficiencies in representation and communication protocols that initiated this exchange. Barfield Law Firm’s responsibility is to provide professional, effective, and ethically sound legal counsel. The pattern of communication, culminating in this most recent and inappropriate response, is unacceptable and reflects negatively on your adherence to professional standards. For context, public records indicate that Barfield Law maintains a Google rating of 3.3 stars, which suggests that the concerns I have raised regarding client satisfaction and professional conduct are not isolated incidents but rather reflective of a broader pattern of service deficiency. I formally request the following: 1. A retraction of the false accusation of verbal abuse. 2. An immediate shift in focus to the substantive matter of the individual’s case and a clear, professional communication plan moving forward. 3. Designation of a specific, professional point of contact capable of maintaining communication that is accurate, timely, and respectful. All future communications will be formally documented, and this firm's conduct, including the unsubstantiated accusations contained in your last message, will be evaluated in the context of professional responsibility.
Cleavie,<br><br>While we understand that legal matters can be stressful and emotional, it's important to maintain professional and respectful communication at all times.<br>We're entitled to the same courtesy and professionalism that we extend to every caller.<br><br>Our client has indeed provided authorization for us to communicate certain updates with you.<br>BUT, we also reserve the right to discontinue that communication with you at any time if we're subjected to verbal abuse or disrespect.<br>We will absolutely not tolerate any behavior that's abusive or threatening, and we expect all interactions to be conducted with mutual respect.<br><br>As a reputable law firm with years of proven experience we're bound by strict attorney–client confidentiality rules under both federal law and the Texas Disciplinary Rules of Professional Conduct. This means that, even with authorization, we communicate only within the limits of the consent provided and cannot discuss case details beyond what is permitted.<br><br>We ask that all future communication with our firm remain courteous and professional so that we can continue to serve our client effectively and respectfully.<br><br>We strongly believe in the Golden Rule.<br><br>Barfield Law Firm
Don't know how to rate this yet my wife recently has had mr Barfield court appointed on her appeal and I have stated she is innocent because of where I seen her and area incident occurred would of been impossible for her to have in that area.i have call Barfield office twice and waiting on a call back I will let know how case turns out my wife's appeal was affirmed but my daughter just showed me video of convicting witness commenting perjury on stand of sobriety date and admiring to buying liquor for underage step daughter and I found original flip phone showing witness offering testimony for money and threatening me I need to know what to do with and what can b done
Thank you for your feedback, Vicente. We understand how important this case is to you and your wife. Our team strives to provide timely communication and thorough representation for every client. We encourage you to contact our office directly so we can address any questions or concerns you may have about the case.
Only giving a 1 star because zero isn't available, SAME YOUR MONEY! He will make empty promises then completely disappear as soon as you write that check. I have been calling and leaving voicemails and messages for months and have gotten not so much as a hi since. Worthless attorney and should lose his license for stealing people's money.
Trisha, we take all feedback seriously. However, we were unable to find any record of you as a client in our files. Barfield Law Firm is committed to professional, ethical, and thorough representation for all of our clients. If you believe there has been a misunderstanding, we encourage you to contact our office directly to address your concerns.
I was represented in 2019 for a criminal case . I never spoke to them until the morning of court in which he rushed me through the reading and didn't answer my questions .Now I have the same case and same thing court again in the am and i still have yet to speak to my attorney. he also has not returned emails or even asked me any information as to what i have done completed or programs participated thru or been a in regards to my court orders !
Candice, we take all client feedback seriously and are committed to providing professional and thorough representation. Barfield Law Firm prides itself on preparation, communication, and advocacy in every case. If you have concerns regarding your current or past cases, we encourage you to contact our office directly so we can address them appropriately.
IF YOUR LOOKONG FOR AN ATTORNEY THAT IS HONEST AND WILL FIGHT FOR YOU, BROOKS BARFIELD IS NOT THE ATTORNEY YOU WANT REPRESENTING YOU. HLYOU WONT HAVE ANY CONTACT WITH HIM, HE DOESNT RETURN PHONE CALLS, YOU WILL HAVE A COURT DATE HE WILL NOT BE PRESENT BECAUSE HE WILL BE IN ANOTHER COURT THEY WILL CONTINUE IT AS THEY DID MINE FOR ALMOST A YEAR AND WHEN HE FINALLY HAS TIME TO RESOLVE YOUR CASE IN COURT HE WILL NOT NOTIFY YOU OF YOUR COURT DATE AND YOU WILL GET YOUR BOND SURRENDERED. HE WONT ADMIT FAULT TO THE JUDGE SAYING HE FAILED TO NOTIFY YOU IN A TIMELY MANNER ABOUT YOUR COURT DATE AND HE WILL ALLOW THE JUDGE TO ISSIE A WARRANT. IF HE WILL LIE TO THE JUDGE HE WILL LIE TO ANY ONE. IF HE CANT BE HONEST HOW CAN YOU EXPECT HIM TO BE HONEST TO THE PROSECUTOR ABOUT YOUR CASE AND TRUST HIM WITH YOUR FREEDOM. PLEASE TAKE HEED TO THIS WARNING. I AM IN THE PROCESS OF FIRING HIM AND MAKING A COMPLAINT TO THE STATE BAR. YOU DESERVE AN HONEST ATTORNEY THAT WILL FIGHT FOR YOU AND BROOKS BARFIELD IS NOT THAT ATTORNEY.
Kryston, we take all feedback seriously and are committed to providing professional and thorough representation for every client. Barfield Law Firm maintains high standards of integrity, communication, and advocacy in all cases. If you have concerns about your experience, we encourage you to contact our office directly so we can address them appropriately.
Brookes is an absolute, stone cold, beast of an attorney. I believed in my heart that I was innocent of my charge. This charge has been lingering for so long due to COVID and me NOT accepting a deal. Oh how the prosecution tried to make me take a deal. They even threatened increasing my charge from misdemeanor to felony, in an attempt that scare me into a deal. Brooks supported my decision for a jury trial and was prepared and on his game. He lit up the court room with his charismatic behavior and within the first 10 minutes of trial you could easily see, he was 5 steps ahead of the prosecution. If you are considering a lawyer, I’m sorry for your situation but hire Brookes! He is insanely smart and will fight for you!
Thank you so much for your incredible review, Weldon! We’re thrilled to hear that Brooks was able to support you and advocate effectively throughout your trial. Your trust and confidence mean a lot to our team, and it’s rewarding to know our preparation and dedication made a difference. We truly appreciate you sharing your experience and recommendation!
Barfield was my husbands court appointed attorney and was amazing!! He fought tooth and nail to get my husband the lowest plea agreement. No issues getting in contact with him! Highly recommend him.
Thank you so much for your kind words, Darcy! We’re thrilled to hear that your husband’s case was handled successfully and that communication was smooth throughout. Our team works hard to provide thorough and dedicated representation for every client, and your recommendation means a great deal to us!
My brother had this gentleman as his lawyer. He was liared to by him and when they went to court he went back on his word. I would not advise you to use this guy. On yop of that his staff is rude and everytime we called the assistant either had an attitude or was rude and hung up on us.
We take all feedback seriously and are committed to providing professional and thorough representation. At Barfield Law Firm, we pride ourselves on our integrity, preparation, and client service. If there are any concerns or misunderstandings regarding a case, we encourage you or your family member to contact our office directly so we can address them appropriately.
Brooks and his paralegal, Melissa, handled two felony cases for me and were able to resolve them for me without having to go to trial by getting a favorable outcome and punishment in my favor. I have heard nothing but good things about Mr. Barfield from other clients who have had his representation to others in a professional capacity including my bail bond agency and other attorneys. I highly recommend him for any serious criminal charge you may be facing.
Thank you so much for your kind words, Alex! We’re thrilled to hear that Brooks and Melissa were able to achieve favorable outcomes for your cases. Your trust and recommendation mean a great deal to us, and we’re proud to have the opportunity to serve our clients and the Amarillo community with professionalism and dedication.
Court appt
Thank you for your feedback, Chas. At Barfield Law Firm, we take all client experiences seriously and are committed to providing professional representation. If you would like to discuss your experience further, please feel free to contact our office directly.
Thank you for your review, Jailan! We appreciate your feedback and are glad to have had the opportunity to assist you. If there’s anything we can do to make your experience a 5-star one in the future, please don’t hesitate to reach out.
They were very nice and appea very informative and appeared interested in helping me and my family
Thank you so much for your kind words, Angela! We’re glad to hear that you felt supported and well-informed. Our team is dedicated to helping our clients and their families every step of the way, and your feedback means a lot to us!
Great atty
Thank you, Cory! We’re glad to hear you had a positive experience. Our team works hard to provide professional and dedicated service for every client, and we appreciate your support!
He was a great criminal defense attorney did what I asked for in a timely manner awesome job cares about his clients!
Thank you so much for your kind words, Margie! We’re thrilled to hear that you felt supported and that our team was able to deliver the results you needed. Providing timely, dedicated service to our clients is always our top priority, and your feedback means a lot to us!
Was lied to about everything. Mr. Barfield was more than anxious to talk about my case until I signed contract. From that point on I could not get answers and would be 2 to 3 weeks before I would get a reply back. Showed up to mediation with nothing prepared and no consultation before hand so I knew nothing while I was assured I my attorney would be the one discussing matters which was also a lie. After terminating Mr. Barfield it took 2 weeks to get a detailed summary of my bill, then it was only hours written down the came to the amount that I had paid already. Reason being so he could keep all my money while having little time or effort in my case. I was lied to and cheated by an attorney I was paying to remedy the same situation. I got more done Pro Se in 2 weeks then I did in 3 months overpaying for dishonest representation. I have dealt with several attorneys and this being the most dishonest and unorganized.
We stand by the integrity and professionalism of our team. At Barfield Law Firm, we take pride in thoroughly preparing and advocating for our clients. Any concerns about a case should be brought directly to our office so they can be addressed privately and accurately.
Thank you so much for the 5 stars, Samantha! We truly appreciate your support and are glad to have had the opportunity to assist you. Our team is always here if you need us in the future!
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