Barrett Legal PLLC

Abilene, TX

82
Attorney Index
50 reviews
4.9
Google Rating
149 reviews
Barrett Legal PLLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCriminal justice attorneyFamily law attorneyLaw firm

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
70%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

william stone
3 months ago

Barrett Legal is good people. They treat you as an individual and not just another ticket stub. They work with you. Kelsey sold me on Barrett Legal after maybe one minute on phone. Very helpful. Everyone in office was very polite and not in a rush to push me out of there. And trust me I was THAT GUY who showed up 5 mins before they closed. Even hired them one day before my court arraignment. They called me next morning and had me covered. I didn’t need to attend. I will always be thankful guys. I appreciate it.

Mercedes Clark
3 months ago

I have such wonderful experience with this law firm, Kelsey is a such great help she goes above and beyond since day one of talking to her she help clarify the situation anytime I had any concerns or questions very honest witch I really appreciate! Barrett was just as amazing speaking with him really helped us I loved how honest he was about everything and up forward he was, answered every question we had about in our situation! Overall outstanding service from them and would recommend them to anyone!

Jwanaque Triplett
3 months ago

I was unfamiliar with the process of family court and I had a hearing coming up fast. I call many different offices to discuss my situation. Out of all of them Barrett Legal stood out the most. Kelsey listened to me and answered all of my questions. With her help I felt prepared for what was coming next.

Jeremy Hyer
4 months ago

“I called because I needed answers and a clear plan for how to move forward with my legal issue. KELSEY was excellent—she was organized, attentive, and explained my options in a way that actually made sense. The professionalism and clarity in that first conversation really stood out. I would recommend this firm to anyone looking for guidance and solid communication.”

Crispin Baldwin
4 months ago

So they list an office in Perryton tx, when you go in there is an office with no furniture no phones nothing it is unlocked. When you call to get answers your told oh yeah we only open our satellite offices for scheduled appointments. One wonders if you schedule an appointment in Perryton do you sit on the floor for the consultation.

Response from owner

Thanks, Crispin! We just terminated our current lease for that location and are actively working toward another physical location for Perryton. Our owner still has a very active docket in the panhandle and is up there around 1 day a week. When we get another location we will be sure to get you a chair to sit in ;). Thanks for the heads up, we will work on disabling this location for the time being. In the meantime, if you’d like an appointment, let’s get you scheduled!

Ryan
4 months ago

I was able to talk to the attorney owner within a few minutes. Very responsive and knowledgeable. Just call these guys. Kelsey and Barrett know what they're doing.

Response from owner

Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Providing quick responses and knowledgeable guidance is very important to us, and we’re glad you felt supported right away. We appreciate your recommendation!

Rafael Rodriguez
4 months ago

I would like to thank Barrett Legal on there amazing work from the being of my case till my court date always answering the call.

Response from owner

We’re glad our team could support you every step of the way and be there when you needed us.

Priscilla alvarado
4 months ago

I highly recommend Barrett as a lawyer. From start to finish, he was professional, attentive, and genuinely cared about getting me the best outcome possible. I was the first case called due to pre-trial diversion, and we were in and out of court quickly-no long waiting around at all. He was able to secure me the best-case scenario for my situation, which was such a huge relief. He explained everything clearly, kept me informed, and made the entire process way less stressful than I expected. Barrett is a very nice guy, extremely attentive, and truly knows what he's doing. If you're looking for a lawyer who will fight for you and get results, he's the one. I'm beyond thankful for his help and would recommend him to anyone without hesitation.

Response from owner

Thank you so much for your thoughtful review and recommendation! We’re grateful you trusted Barrett Legal with your case. It means a lot to hear that you felt supported, informed, and at ease throughout the process. We’re glad we could help achieve a great outcome for you. If you ever need us in the future, our team is always here to help!

Brittney Cantu
5 months ago

Shelby Patterson and Sterling Brown were amazing and went above and beyond to help me get my case dismissed. They were helpful and communicative every step of the way. They were friendly and knowledgeable and made everything very easy. Getting signed up was easy as well. I can't thank those ladies enough for all their help. Don't hesitate. Call Barrett Legal if you need help!

Response from owner

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Shelby and Sterling provided such great support and communication throughout your case. Our team is dedicated to making the process as smooth and stress-free as possible, and we’re so glad we could help achieve a positive outcome for you. If you ever need us in the future, Barrett Legal is always here to help!

Amalfi Landini
5 months ago

We hired this law firm after paying an $8,500 retainer, based on assurances that our case would receive focused attention and capable representation. Unfortunately, our experience did not meet those expectations. The attorney representing our family member arrived late and appeared underprepared for court, which we believe negatively affected the outcome of the case. We were later informed that additional payment is being requested to address issues related to that appearance, which has been frustrating. We chose this firm because of their positive reviews, as well as what the firm stated they were capable of doing and the values they claimed to stand for. Based on our experience so far, those representations have not aligned with the level of service we received. We feel it is important to provide honest reviews so others can make informed decisions and hopefully avoid finding themselves in a situation similar to the one we are currently facing. We are sharing this review in the hope that our experience will improve and that the firm will take steps to reflect the professionalism their reputation suggests. Update: After a meeting with the firm to address our concerns, we are feeling more optimistic about the path forward. We appreciate the opportunity for open discussion and clearer communication, and anticipate this will lead to improved outcomes and a more productive working relationship.

Response from owner

Thank you for taking the time to update your review and share your experience. We truly appreciate the opportunity to meet with you in person and have an open, honest conversation about your concerns.<br><br>At Barrett Legal, we take client feedback seriously and are committed to clear communication and strong representation. We’re glad we were able to spend time together, address your questions, and align on the path forward. It means a lot to us that you left the meeting feeling more confident and comfortable continuing to work with our team.<br><br>We value the trust you’ve placed in us and look forward to continuing to work together toward the best possible outcome.

zachary griffith
6 months ago

Rachel at the front desk is always very friendly and welcoming. Always ready to offer a drink during the short wait before seeing who you need to see. Kevin Willhelm is wonderful, supportive, and very patient.

Response from owner

Thank you for your kind feedback! We’re glad Rachel made you feel welcomed and comfortable, and that Kevin’s patience and support made a positive difference. We truly appreciate you taking the time to share your experience and trusting our team!

Summer Patterson
6 months ago

I have personally known Shelby Patterson for many years and can tell you that her hard work and determination shows! She is a phenomenal paralegal and gives 110% in every area. You won’t regret asking for her by name!

Response from owner

Thank you so much for your kind words about Shelby! We’re proud to have her on our team!

Laramie Gambrell
6 months ago

Shelby Patterson is TERRIFIC! Shes very knowledgeable and always more than helpful. I will continue to recommend this firm to future family and friends.

Response from owner

We appreciate you taking the time to share your experience and your support!

Maria Calderon
6 months ago

Great experience with the firm especially with their paralegal Diana. She's very knowledgeable, very patient with clients, and super respectful. She has excellent communication skills and will help you better understand your case with ease.

Response from owner

Thank you for your kind feedback! We’re so glad to hear that Diana provided you with a knowledgeable, patient, and supportive experience. Clear communication and respect are very important to our team, and we’re happy she helped make your experience a positive one. We truly appreciate you taking the time to share!

Weathaa
6 months ago

I have had such great service and communication with this firm. I hired them for a divorce and I knew it would be a fight from the start. I now know they are the best in what they do. They are definitely great to have on your side. Lana McKown and Kevin Willhelm have been amazing. Every step is explained, every question answered extremely quickly, all my fears put to rest. Lana has gone above and beyond to make sure I'm taken care of, that I'm safe, and has my best interests in mind at all times. Any questions I have are answered within minutes - I am so grateful to have hired the best. I have already referred a friend to this firm and they are happy as well! Thanks Lana and Kevin!!

Response from owner

Thank you for sharing your experience and for trusting our team during such an important and challenging time. We’re so glad to hear that Lana and Kevin have provided the communication, support, and guidance you needed throughout your case. Their dedication to keeping clients informed, supported, and protected is something we truly value.<br><br>We appreciate your kind words, your referrals, and your confidence in our firm. It means a great deal to our team to be trusted to stand by your side.

Mercedes Wright
7 months ago

I’ve known Sterling Brown personally for years, and she is an exceptional criminal defense lawyer. She’s hardworking, knowledgeable, and truly cares about her clients. Her professionalism and dedication stand out in everything she does. I highly recommend her!

Response from owner

We’re proud to have Sterling on our team. Her dedication, knowledge, and genuine care for her clients truly make a difference. We appreciate you taking the time to share your support and your confidence in her!

Shirley Buchanan
7 months ago

I cannot recommend Sterling highly enough. From the very first consultation, it was clear that I was working with someone who truly knows the law, cares about their clients, and fights tirelessly for the best possible outcome. What stood out most was her communication and honesty. She explained every step of the legal process in plain language, kept me informed, and always made time for questions. I never felt rushed, ignored, or left in the dark.

Response from owner

Thank you so much for your thoughtful feedback! We’re honored to hear that Sterling provided clear communication, honesty, and dedicated support throughout your case. Making sure clients feel informed, heard, and confident every step of the way is a top priority.

Katie Philpott
7 months ago

I’ve had the privilege of knowing Sterling Brown personally, and I can’t say enough about the level of dedication and professionalism she brings to her work. Her attention to detail is exceptional—nothing slips through the cracks—and it shows in the strong results she consistently achieves for her clients. What really sets Sterling apart is the combination of skill, steady professionalism, and genuine care for the people she represents. If you’re looking for a criminal defense attorney who will go above and beyond, you won’t find anyone better.

Response from owner

Thank you for sharing such a strong endorsement of Sterling!

Nathalie B
7 months ago

Sterling is an exceptional lawyer I know personally, who combines deep expertise with genuine dedication to her clients. Her clear communication and strategic thinking make even complex legal matters feel manageable.

Stacy Willhelm
7 months ago

I refer everyone I know to Kevin Willhelm and Barrett Legal because they care about their clients and work aggressively to achieve positive results in every case.

Contact

Address
500 Chestnut St # 1511, Abilene, TX 79602

Google Profile

Rating
4.9 / 5
Reviews
149
Status
Close
Claimed
Yes
Photos
26

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