region, TN
I was just hurt in a vehicle last night and lady ran a sign that hit my car that I was intended to restore it 2002 Ford Crown vic I was hit on the driver side door after I was hit the lady who ran the stop sign attempts to ask me to move my vehicle and I refused. I'm looking for a firm so I am so grateful that I was able to call them on a 24 hour line and I will continue with the update. My side hurts
So sorry you had to deal with this situation, Rooster. We're relieved to hear our 24/7 phone lines were a comfort to you. Thanks for thinking of us and for taking the time to write a review. Be sure to visit a doctor as soon as you can to have your side examined. If you need to reach us again, ring us at 629-318-0049. We'll do our best to help!
Thanks for our first 5 Star Review of 2026, Betty! We really appreciate it. :)
This go around has been such a bad experience. I’m totally disgusted with how your office has handled me and my daughter case. I’ve talked to everyone in the office except for the paralegal that is supposed to be representing us. We’ve called and left several messages, still no call back. We’ve been txt messaged by someone other than the paralegal. It’s funny how the whole time we were going to the doctor and doing physical therapy that we would get a call from their customer service department weekly . But now that it’s time to settle we hear nothing. We have to continue to call and leave messages to the point that we have spoken with a supervisor. But the callbacks and updates are still not being done. And we still have to talk to everyone else in the law firm except the paralegal. I’ve used this company twice and I hope to God I don’t have to use them or another company because this law firm will be the last on my list. There’s no way Bart would’ve allowed this lack of communication, disregard for customer care and unprofessionalism.
Thank you for sharing this with us, April. We’re truly sorry for the frustration you and your daughter experienced, especially when it came to communication near the end of your case. That’s understandably upsetting. <br>Now that your case is closed, we want you to know your concerns have been heard loud and clear by our leadership team. We’ve taken time to sit down, review what happened, and talk honestly about where we missed the mark so we can do better going forward.<br>We do hope the settlement helps make up for some of the trouble and stress you went through. Thank you for taking the time to speak up and write your review.
Thank you, Carter - we appreciate the 5 Stars! :)
If you’re looking for someone to defend your case, don’t be discouraged by the negative reviews. There are only 69 out of 595, and of course they can’t make everyone happy. Do your research, because obviously they won’t take a case that has no chance of winning or of bringing benefits — after all, they are lawyers, and no one works for free! Many complaints are about communication, but honestly, some people just expect answers whenever and however they want. In my experience, every question, doubt, and call I had was answered, and things take time. My case was resolved in 7 months in my favor! I’m very thankful for the service and attention I received, especially from Lory, who always did her best and speaks Spanish. I give them ⭐️⭐️⭐️⭐️⭐️ for their excellent treatment and attention. I truly recommend them! Att Carmen Medina
June, no reply from us could fully express how much this review means to the firm. <3<br><br>Thank you for trusting our team during such an important time in your life. We know these cases can take patience, and we’re so glad you felt supported every step of the way. Hearing that Laura was able to answer your questions, guide you in Spanish, and make the process easier is especially wonderful — she’ll be touched to know the difference she made.<br><br>We’re grateful for your trust, your recommendation, and the chance to fight for a positive outcome on your behalf. Congratulations on the successful resolution of your case — we couldn’t be happier for you! :)
He’s my favorite Nashville lawyer and celebrity - i give him five thumbs up 🥰🤠🤗😙
#SAME :: Thanks for the stars and the incredible photo, Dan! Your identity is safe with us. ;-)
Thank you so much! We love it when folks drop by to shower us with stars! :)
I love this Law firm, they totally took care of me in my recent accident case. Courtney was the best and worked long and hard for my benefit, as well as my representative Chansey. They know Nashville in and out, especially things like Uber cases, which was my case. They also are real with what you can and can’t do. I felt they had my back the whole way and recommend them to anyone! Love you guys. Thanks for taking care of me :-)
We love you too! Thanks, in return, for putting your trust in us. We're so grateful for the review - sharing your personal story will help the next person whose life has been upended by no fault of their own know where to turn. We can't wait to share this with Courtney and Chaucey. You're VERY welcome. <3
Great law firm! We are new to the area but have heard and seen wonderful things about this group. Thankful we’ve never had to utilize their services however, if we ever need a law firm, this would be the firm of choice!
Oh, that's such a joy to hear, Colleen! We realize folks don't always need us until something unexpected or tragic happens - so we do our best to always be available when that time comes. Thanks for sharing this with us!
Thank you, Linda! We LOVE seeing stars. ;-)
Taking a few minutes to really appreciate the excellent customer service Aaryn provided! She was extremely knowledgeable and patiently answered all my questions. Her assistance is proof of her outstanding professionalism! Awesome job Aaryn!
KUDOS to Aaryn and to you too, Tere - we really appreciate the feedback and the stars! We'll share this with her for sure. <3
MANY happy thanks, Kendal...give us a call if you need us again - 800.844.1712. We're reachable 24/7 on the phone and via live chat online...ALWAYS FREE to consult with us!
Called and spoke with Aaryn, she was able to answer all of my questions, and even offered me a call back regarding clarification with my current situation. Very pleasant interaction!
That's great to hear, Naterade! Thank you for sharing with us - we'll let Aaryn know too. :)
Yay, Aaryn!
YAY, thanks Sarai!! :)
10/10 recommend!
Awesome!! Thank you, Allie!! :)
Thank you so much, Pamela!
Thanks for the stars, Candace!
Thank you, Martin! :)
Thank you very much, Cristin!
Thank you so much, James!
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