Bassett Murray Law Group, PLLC

Ann Arbor, MI

82
Attorney Index
50 reviews
4.7
Google Rating
112 reviews
Bassett Murray Law Group, PLLC

Practice Areas

Personal Injury

Business Profile

Elder law attorneyEstate planning attorneyLaw firmMediation service

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 96/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome99
Responsiveness100
Empathy100
Expertise97
Fee Transparency89
Trial Experience91
Satisfaction94

Client Reviews

Angeline Sianis Letsos
6 months ago
Jeanine Y
8 months ago

In February 2024, I contacted Bassett Murray Law Group for a outstate guardianship application. The initial consultation with attorney Kimberly Parks was pleasant. Later on, she insisted to pursue a provisional order in Michigan. It took several meetings and email communications just in order to stop her from doing it. Things went off the rails after that. I will update more when the attorney-client relationship is terminated.

Response from owner

Thank you for sharing your update. We’re sorry to hear that you feel disappointed in your experience, as this is not the standard we aim to provide.<br><br>While we cannot discuss case details in a public forum, we do take your concerns seriously and would welcome the chance to address them directly. Please contact our office so we can review this with you privately and work toward a resolution.

angie phillipsLocal Guide
1 years ago

My Son, and I have worked with this Bassett Murray Law Group for some time with various needs. With us being new to the area, we had been highly recommended to this law firm. I honestly whole heartedly say this: Everyone in that office is down to earth, friendly, kind in helping you with what ever you need. They are knowledgeable in what they do, they all work as a team. They are committed to each client that walks into their doors or calls on the phone . They are 100+ on helping clients with their various needs. I will be for ever greatfull to that team. Please pick up your phone and give them a call right now, you will be so glad you did. Thank you .

Response from owner

Thank you so much, Angie, for your thoughtful and heartfelt review. We’re honored that you and your son trusted our team, especially after being new to the area, and we’re grateful for your kind words about our commitment and teamwork. It truly means a great deal to us, and we’re thankful for the opportunity to serve you.

Gwen Little
1 years ago

Very nice people to work with. They are all very helpful and friendly. I enjoyed working with them. They are very knowledgeable in the work they do. I got everything done that I needed done.

Response from owner

Thank you so much for your kind words, Gwen! We truly appreciate you taking the time to share your experience. Our team is committed to being knowledgeable, helpful, and welcoming, and we’re so glad that came through while working with you. It was a pleasure assisting you, and we’re happy we could help you get everything taken care of.

marilyn waxberg
1 years ago

Jane Bassett is highly competent, professional, thorough, and kind. The entire staff is as well. I highly recommend this law firm for all you estate planning needs.

Response from owner

Thank you for the great review, Marilyn! We are glad you enjoyed your experience with Bassett Murray Law Group.

Mary Jane HornerLocal Guide
1 years ago

This is a great environment to do your personal estate planning business. It is quiet and confidential. The people are respectful, friendly, and enjoy each others company. Their expertise on estate planning and Michigan law is tops as reflected in our conversations with them and the paperwork presented to us a the completion of our estate planning. If something should change in our lives, we know they are there to help us through the next level of planning.

Response from owner

Thank you for taking the time to give us a review Mary Jane. We are glad you enjoyed your experience with Bassett Murray Law Group.

Ross Spragg3 photos
1 years ago

I had an issue regarding social security, so I decided to reach out to Basset Murray Law. Unfortunately, there was just a total lack of communication, and it would be a while before I would get any updates, and when left a message, it wasn't always returned. I wasn't even advised that the paralegal working my case left. I would not recommend them.

Response from owner

A lawyer's duty to keep client confidences has few exceptions and in an abundance of caution I do not feel at liberty to respond in a point by point fashion in this forum. Please bear in mind that the person who posts may not have this same obligation of confidentiality and may not even be a client of the firm. That being said, any client who has concerns or questions about representation is invited to reach out to us directly to discuss the matter.

Ahmer Rehman
2 years ago

Amanda Murray has been dealing with our deceased mother's estate since Feb. 2024. We have had no clear progress since that point, and I have reached out to her on multiple occasions requesting simple updates with no response. I've even reached out to the law firm, who stated they would notify her, but they seem to be just as poor at following up. Now its 4 months later, and she is going to court with PR and still has not respected the 7 seven siblings to clarify the issues. Do all legal teams who work for an estate work this way? Or is it just Bassett Murray Law? Communication and professionalism is not there speciality. And sympathy is non-existent.

Response from owner

A lawyer's duty to keep client confidences has few exceptions and in an abundance of caution I do not feel at liberty to respond in a point by point fashion in this forum. Please bear in mind that the person who posts may not have this same obligation of confidentiality and may not even be a client of the firm. That being said, any client who has concerns or questions about representation is invited to reach out to us directly to discuss the matter.

Mary ELocal Guide1 photo
2 years ago

Jane Bassett and the team. Helped me with my VA disability Board of Veterans Appeal hearing. I would definitely refer them to others. They were able to help me get a disability rating, and also get a much higher rating than I expected. They are great people and made me feel respected and that my case mattered to them.

Response from owner

Thank you for your kind words, Mary. It was an honor to help you get the veterans benefits owed to you.

Jim Edwards
2 years ago

Not a good experience, I would not recommend this law firm

Response from owner

A lawyer's duty to keep client confidences has few exceptions and in an abundance of caution I do not feel at liberty to respond in a point by point fashion in this forum. Please bear in mind that the person who posts may not have this same obligation of confidentiality and may not even be a client of the firm. That being said, any client who has concerns or questions about representation is invited to reach out to us directly to discuss the matter.

Charles Brock
2 years ago

Very friendly and professional

Response from owner

Thank you for your feedback, Charles. I'm glad we were able to help.

Rick Cocco
2 years ago
Response from owner

Thank you, Rick.

Suzann Roberts
2 years ago

Our family had no idea what we were in for.. Bassett Murray Law Group was recommended to us by several nursing/senior Homes as we were in a panic search for a good facility. After a long chat with Jane Bassett to fill her in, we then worked with Kim Sanders and she has been our guiding angel, for sure, with Jane backing her up when necessary. They solved all sorts of problems we knew were impossible for us to deal with. 2022 was a nightmare in nursing home details, finding the right spot, taking care of all the RED tape, saved by Kim, and this law firm. We learned elder law is much different than regular law…. They know the ropes to take care of what the needs are.. they know the needs before we knew what they would be. We are soo thankful we were directed to this office! I have recommended friends to go here, they have, and are extremely pleased. Thanks to the whole staff at Bassett Murray Law!

Response from owner

Thank you for the great review! We are glad you enjoyed your experience with Bassett Murray Law Group.

Pega Kennedy
2 years ago

I trust Ian Mitchell with all my heart. He is so kind and trustworthy. He handles our needs with integrity and privacy. I have complete confidence in him and his work.

Response from owner

Thank you for your feedback, Pega. I'm glad we were able to help.

Cami Woods
2 years ago

I spoke with MaKayla last week and asked her some questions regarding Estate Planning. She let me know the firm is very experienced and could help me out with putting my home in a trust. She was very patient and helpful on the phone. She explained the initial office meeting in depth. I look forward to making and appointment and meeting the attorneys soon.

Response from owner

Thank you, Cami. We look forward to working with you.<br>

Dale RogalskiLocal Guide1 photo
2 years ago

Highly recommend. Jane Bassett and her staff truly care about their clients.

Response from owner

Hi Dale. Thank you for taking the time to give us a good review. I hope all is well with you.<br>

Laura Hessler
2 years ago

Bassett Murray Law Group came highly recommended to us as experts in Elder Law. Your team made the process of getting our affairs in order so easy and pleasant for our whole family and provided us such peace of mind. Thank you!

Response from owner

Thank you for your feedback, Laura. I'm glad we were able to help.

Priscilla Hardy
2 years ago

If you're anxious about discussing your legal needs Bassett Murray is the law firm to choose! Meetings focus on developing a supportive relationship, defining needs, and meeting your goals in a relaxed atmosphere. Staff are supportive and reliable and you feel your questions get answered. Highly recommend!

Response from owner

Thank you for your feedback, Priscilla. Our goal is to improve lives. Listening is the first step in doing that.

Janet Ott
2 years ago

I found everyone there to be helpful, efficient and my documents all got done in a timely manner.

Response from owner

Thank you for your feedback, Janet. I'm glad we were able to help.

J FLocal Guide1 photo
3 years ago

Amanda Murray prepared Trust documents for both my husband and I and my mom. She is very competent and down to earth, and answered all of our questions and concerns thoroughly, and happily provided explanations multiple times to my mom (and me). Her paralegal is great as well, and would answer e-mails within the hour! When my husband couldn't get to the office to sign the trust because of a situation at work, they offered to send staff to U of M so that he wouldn't have to travel to the firm. Great job!

Response from owner

Juliet, thank you for the kind review. We were glad to help.

Contact

Address
2045 Hogback Rd, Ann Arbor, MI 48105

Google Profile

Rating
4.7 / 5
Reviews
112
Status
Close
Claimed
Yes
Photos
8

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