BASTA Lancaster

Lancaster, CA

65
Attorney Index
50 reviews
3.7
Google Rating
71 reviews
BASTA Lancaster

Practice Areas

Personal Injury

Business Profile

Legal servicesNon-profit organization

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
20%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 75/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication78
Outcome76
Responsiveness77
Empathy78
Expertise75
Fee Transparency69
Trial Experience71
Satisfaction74

Client Reviews

Tangela Martin
6 months ago

I went to Basta! I was told that they really help tenants. I got there and turned in everything and they said because I didn’t respond it’s possible that the Sherriff may come out using scare tactics! At first they said I could pay on the retainer and then they said I have to pay in full. They were advocating more for the landlord than the tenant. I have disabled people and mental disabled under my care and I explain that to the landlord and to Basta nobody cared the lady in the front office was nice then really rude and then nice again. So please you all can go there but I wouldn’t recommend. They help who they want to help and the others will just have to be on the streets I ask for three months and Joe replied nobody’s going to give you three months in their house rent free and then I see a person saying they got three months and ten thousand dollars and not only that I also talk to a person and he also stated he got the same months and time.

Martin Casteneda
10 months ago
Yvette Cooley
1 years ago

They stand on they word but they will let u know if they can help u or not but for me they won my case and i was very satisfied. I’ll Recommend them to everyone that needs help against the people they rent from

Paula Romero
1 years ago

I agree with a lot of these people they definitely side with the landlord and the lady is so rude. Definitely try other places.

Jordon TillisLocal Guide
1 years ago

For me put out my house locks changed etc they only in it for the money this location don’t help nobody not even paper work

Ignacio Garcia
1 years ago

I called today and spoke with a lady front desk (paralegal) or something like that. I explained our case to her regarding the “Notice to Vacate” from the sheriff’s office and she said she couldn’t do anything for us anymore and that no lawyer would talk to us “paying or not paying” because it is to late to do anything at this point and time. I don’t recommend this “Basta” place as they didn’t even take the time to explain to us anything. Sorry.!

Response from owner

We are an office of dedicated tenant advocates and as much as we would like to help every tenant it is not always possible. These cases are a lot more difficult and we take these cases when we are able to. When we are at capacity we opt to not waste the clients time if we know that we cannot take this case on. Please reach out to info@basta.org with any further concerns.

Aaron BrownLocal Guide5 photos
1 years ago

Very knowledgeable and experienced staff. Very helpful and patient.

Elaine HLocal Guide6 photos
1 years ago

Dont even waste your time sad place ain't no body fighting for you there

Response from owner

Hello, we are sorry your experience with us was less than ideal. The tenant advocates in our organization strive to assist all tenants with evictions and housing issues. Please reach out to me at info@basta.org to understand what happened and see if there is a way to remedy the situation.

Fernando Urias
2 years ago

I had a great experience with Joe he was able to help me with landlord and help me get more time to to be where i live and walk away with clean record am great full to him and his team very understanding and care for you give them a chance you won't regret it

Diana JimenezLocal Guide
2 years ago

They are not real lawyers. If you need more time to move out they can help. What they won't do is defend you, make an argument, present evidence, earnestly negotiate on your behalf. If you're innocent defend yourself. Trust me.

Response from owner

Diana, of course we are real lawyers. In fact, BASTA boasts one of the largest group of attorneys representing tenants in LA County. Many times our eviction defense cases merit negotiations for tenants to have a “fresh start” - some relocation cash, time to move, and a confidential record. Of course, every case is different and some cases are better suited to a trial scenario. Please reach out to me, Sivia Melgar, Director of Administration, so we can learn more about your experience.

Bannie Crayton
2 years ago
JLocal Guide
2 years ago

Went in person. Offered no help. Manager (woman who seemed in her 50's) was rude, cut me off, refused to allow me to be seen by an attorney, and basically sent me away. Would not recommend.

Response from owner

We apologize for the experience you had. In order to be able to help as many tenants as possible with the limited staff we have we have very strict protocols. In order to get assistance tenants are seen by appointment. We need to make sure we have the proper documents to be able to assess your case. Tenants are assisted by one of our very experienced team members on the first meeting. Subsequent meetings/ calls with other members of office including attorneys will be scheduled depending on the stage of your case. Please email me at info@basta.org to get further assistance.

Kasondra SimuelLocal Guide1 photo
2 years ago

I mean from $5000 to $2600 wasn’t fair.

Lashanaie Marshall3 photos
3 years ago

Wasted my time. Called & left messages,if they knew they couldn't take my case should've communicated that.

Veniecia GarrettLocal Guide1 photo
3 years ago

I received no help at all

Oscar Enciso
3 years ago
Shelley FrisbieBickel
3 years ago

It would have been 5 stars but the lady that works there was just very rude and talked to me as if I was dirt.I called there twice that she answered and both times she was like this.Then when I told her that the attorney told me to call back in 30 minutes she told me I needed to tell her why I needed to talk to the attorney.I was like what? She got loud and started saying the same thing over and over.I finally hung up.She is not happy about something.Our Attorney Joezen was very nice and did an awesome job . We got no eviction on our record and owed no back rent and we got paid our security back and then some. Also Kent was so helpful he was awesome I asked so many question but he patiently answered all of them thank you Kent!!

kristen cassellaLocal Guide22 photos
3 years ago

Amazing! Absolutely amazing! I don't know where I would be without him! Thank you for everything!

Jorge ReyesLocal Guide
3 years ago

Thank You for sharing, Excellent atendance, God bless all💯🙏

Patricia MeikleLocal Guide
3 years ago

Amazing People who actually want to help those of us who need legal help and no resources @$$$$$ Renters rights & evictions. Slumlords..ect... Thankful for there dedication & years of experience

Contact

Address
667 W Ave J, Lancaster, CA 93534

Google Profile

Rating
3.7 / 5
Reviews
71
Status
Close
Claimed
Yes
Photos
12

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