Batten McLamb Smith

region, NC

66
Attorney Index
10 reviews
3.8
Google Rating
10 reviews
Batten McLamb Smith

Practice Areas

Personal Injury

Business Profile

Law firm

Review Snapshot

10
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
70%
Response Rate
Somewhat Responsive
12-Month Trend
Improving

Review Intelligence

Avg: 77/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication80
Outcome78
Responsiveness79
Empathy81
Expertise78
Fee Transparency71
Trial Experience73
Satisfaction76

Client Reviews

Philip SherrillLocal Guide1 photo
2 years ago

I was working with the attorney by the name Chad. I gave him $1,500 for a case he only appeared only twice to get the case continue and on the last hearing he never appeared and I spoke with the DA who told me she was just going to dismiss the case. After speaking with Chad, the attorney who is supposed to be representing me I asked him did he think it was fair to take $1500 of my money I need to appear for the continuation, and for the most part of the importance of the hearing he was not there, claiming that he was handling a federal case elsewhere, leaving me to sit in the court room all day leaving it only for me to deal with the DA to get the case dismissed. He tells me he feels that it was fair. I feel that he robbed me and I would not advise anyone if they were to deal with this law firm, never allowed the attorney by the name of Chad to represent them. This man to me is just about money he doesn’t care about his clients and he feels that he could just do what he wants to do but as I told him, I am going to notify the North Carolina Bar Association concerning this matter and allow them to step in for me shame on this offer

Response from owner

Concerning the significant matter you set out regarding the legal service received, your review has been posted to the wrong Google business profile. The law firm of Batten McLamb Smith (BMS) was not involved in the matter you describe. Batten McLamb Smith is a medical malpractice defense firm located in Raleigh, NC, and does not provide family law, domestic or traffic legal services. The name(s) referenced in your review do not correspond to current or past employees of BMS.<br>- Chip Swartz, CLM<br>Batten McLamb Smith<br>

ronda arnold
5 years ago

So far so good!

LovingShanLocal Guide40 photos
5 years ago

Holly is by far the best family lawyer in the area! She and her assistant Heather are patient, understanding, pay close attention to detail, and are quick to go into action. She makes you feel like your case is the only one that matters. Because of her excellent work my family is safe and secure. We cannot thank her enough.

Response from owner

We are pleased to hear of your positive experience with an area law practice. However, your review has been posted to the wrong Google business profile. The law firm of Batten McLamb Smith (BMS) was not involved in the matter you describe. Batten McLamb Smith is a medical malpractice defense firm located in Raleigh, NC, and does not provide family law, domestic or traffic legal services. <br>- Chip Swartz, CLM<br>Batten McLamb Smith<br>

Victoria Barbour
5 years ago

She's very good and understanding.

Debby Rose
6 years ago

Handled separation papers and provided expertise as to what was best for me. Would highly recommend.

Response from owner

We are pleased to hear of your positive experience with an area law practice. However, your review has been posted to the wrong Google business profile. The law firm of Batten McLamb Smith (BMS) was not involved in the matter you describe. Batten McLamb Smith is a medical malpractice defense firm located in Raleigh, NC, and does not provide family law, domestic or traffic legal services. <br>- Chip Swartz, CLM<br>Batten McLamb Smith<br>

Ayesha Hawkins
6 years ago

Holly shows up late to almost every hearing and is very unorganized and unethical. I would not recommend her to represent my cat.

Response from owner

Concerning the significant matter you set out regarding the legal service received, your review has been posted to the wrong Google business profile. The law firm of Batten McLamb Smith (BMS) was not involved in the matter you describe. Batten McLamb Smith is a medical malpractice defense firm located in Raleigh, NC, and does not provide family law, domestic or traffic legal services. The name(s) referenced in your review do not correspond to current or past employees of BMS.<br>- Chip Swartz, CLM<br>Batten McLamb Smith<br>

Deborah GibbsLocal Guide
7 years ago

Holly and Heather are both fantastic and very reasonable for the type of work they do.

Response from owner

We are pleased to hear of your positive experience with an area law practice. However, your review has been posted to the wrong Google business profile. The law firm of Batten McLamb Smith (BMS) was not involved in the matter you describe. Batten McLamb Smith is a medical malpractice defense firm located in Raleigh, NC, and does not provide family law, domestic or traffic legal services. <br>- Chip Swartz, CLM<br>Batten McLamb Smith<br>

Justin Shover
7 years ago
April KeithLocal Guide
7 years ago

Holly has been my lawyer for quite some time now. She was great at helping me get through my divorce. She is not fearful of doing what is right, and what is in the best interest of you and your family. She follows through with what she says she is going to do. I appreciate her commitment to her clients. It's very apparent that family law is her passion, and she does an excellent job at taking care of business. I would absolutely recommend her if you are looking for a family lawyer.

Response from owner

We are pleased to hear of your positive experience with an area law practice. However, your review has been posted to the wrong Google business profile. The law firm of Batten McLamb Smith (BMS) was not involved in the matter you describe. Batten McLamb Smith is a medical malpractice defense firm located in Raleigh, NC, and does not provide family law, domestic or traffic legal services. <br>- Chip Swartz, CLM<br>Batten McLamb Smith<br>

Melody Burchett6 photos
7 years ago

Heather the paralegal is the worst. She cancels appointments by emails. The communication of this form is less than adequate. Heather is rude and acts like you are an inconvenience rather than a potential client.

Response from owner

Concerning the significant matter you set out regarding the legal service received, your review has been posted to the wrong Google business profile. The law firm of Batten McLamb Smith (BMS) was not involved in the matter you describe. Batten McLamb Smith is a medical malpractice defense firm located in Raleigh, NC, and does not provide family law, domestic or traffic legal services. The name(s) referenced in your review do not correspond to current or past employees of BMS.<br>- Chip Swartz, CLM<br>Batten McLamb Smith<br>

Contact

Address
4141 Parklake Ave #350, Raleigh, NC 27612

Google Profile

Rating
3.8 / 5
Reviews
10
Status
Open
Claimed
Yes
Photos
2

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