Bay Legal, PC

Redwood City, CA

70
Attorney Index
50 reviews
4.8
Google Rating
362 reviews
Bay Legal, PC

Practice Areas

Personal Injury

Business Profile

AttorneyBusiness attorneyCivil law attorneyEstate planning attorneyImmigration attorneyLaw firmLegal servicesProbate attorneyReal estate attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 66/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication83
Outcome56
Responsiveness75
Empathy79
Expertise55
Fee Transparency54
Trial Experience56
Satisfaction67

Client Reviews

John Kleckner
5 months ago

Octavio quickly scheduled a consultation for me with an estate attorney.

Clayton Madriaga
6 months ago

I rarely post reviews, but felt compelled to share our experience. We retained this firm for probate matters after confirming they handled these cases and expressing that timing was important to our family. After approximately three months, limited communication, and paying the agreed-upon fees, we were informed they would not be moving forward. This was frustrating and disappointing given the urgency we communicated. I sincerely hope others have a better experience.

Response from owner

Hi Clayton, thank you for taking the time to share this feedback. We’re sorry to hear how frustrating this experience felt—especially given the urgency.<br><br>Because we respect confidentiality, we can’t discuss or confirm details of any individual matter in a public forum. That said, we would genuinely appreciate the chance to review what happened with you directly and see what we can do to make things right. Please contact Amy, our Client Experience Director, at (650) 562-8173 or clientcare@baylegal.com.<br><br>—The Bay Legal Client Experience Team

Melissa Torres
6 months ago

Detailed support, strategy/info class. I’m excited to start my session!

Response from owner

Melissa, thank you for the five stars! We’re so glad the strategy/info session felt detailed and supportive—and we love your energy. We’re excited for you too, and we’ll be ready to make the most of your session. If you have any questions beforehand, just reach out.<br>—The Bay Legal Team

Adam GoldbergLocal Guide1 photo
6 months ago
Response from owner

Hi Adam — thank you for taking the time to leave a rating. We’re always working to improve, and we’d really value understanding what we could have done better to earn a higher score. If you’re open to sharing a bit more, our Client Experience Director, Amy, would be happy to connect at (650) 562-8173 or clientcare@baylegal.com.<br>—The Bay Legal Team

Gary Gyulasaryan1 photo
6 months ago

Helped me with all my living trust needs. Marics was very responsive with my requests to meet with attorney Agnes and switched my appointment with ease. Everyone is extremely helpful and make the experience much better than any other law office I have worked with in the past.

Response from owner

Gary, thank you for the five stars! We’re so glad we could help with your living trust needs, and that Marics made scheduling with Attorney Agnes (and switching appointments) easy and stress-free. Hearing that your experience felt better than other law offices you’ve worked with means a lot to our whole team. If you ever need updates to your plan down the road, we’ll be here for you.<br>—The Bay Legal Team

Hazel
6 months ago
Response from owner

Thank you for your review, Hazel! We appreciate your support! <br><br>We're curious what might've made your 4-star experience a 5-star experience? Our Client Experience Director, Amy, is always happy to connect at (650) 562-8173 or clientcare@baylegal.com. We’re committed to getting every detail right.<br><br>—The Bay Legal Team<br>

Ebone Hurt1 photo
6 months ago

Marie Molina has been a blessing with her care and support. At first I thought Bay Legal had outsourced me to another company but that wasn’t the case. I would definitely recommend Bay Legal

Response from owner

Ebone, thank you for the wonderful review—and for the kind words about Marie Molina. We’re glad her care and support came through, and appreciate you noting that everything was handled by our Bay Legal team throughout. Your recommendation means a lot. If you need anything as you move forward, Marie and the rest of us are here for you.<br>—The Bay Legal Team

ELIZABETH DA CRUZ
6 months ago

Octavio was very kind and helpful. He took the time to listen and address all of my questions. The next step for me will be to contact the attorney to better understand what the next steps are. Thank you again for your support.

Response from owner

Elizabeth, thank you for the five stars! We’re glad Octavio took the time to listen and address all your questions. When you’re ready for the attorney consult, we’ll make sure next steps are clear and easy. We’re here for you.<br>—The Bay Legal Team

Terri Peluso
6 months ago

Answered all my questions and expedited based on my needs. I'm very happy thus far.

Response from owner

Terri, thank you! Great to hear all your questions were answered and that we could move things along based on your needs. We’re thrilled you’re happy so far—if anything else comes up, just say the word.<br>—The Bay Legal Team

josey zhou
6 months ago

Jayson and Ashley have helped me tremendously with a construction dispute in which my previous general contractor demanded an unreasonable payment. Jayson quickly identified the key issues in the case and guided me through the entire process, advising me on the specific evidence needed to effectively challenge both the contractor and their attorney. With the team’s support and expertise, I was able to navigate the situation confidently and regain my peace of mind.

Response from owner

Josey, thank you for the thoughtful review! Jayson and Ashley will be thrilled to hear this. We’re glad the team could quickly surface the key issues, outline the evidence and next steps, and help you regain peace of mind. If anything else comes up—on this matter or something new—we’re just a call away and happy to help.<br>—The Bay Legal Team

N G
6 months ago

We recently started working with Bay Legal and, even as new customers, we’ve had a great experience so far. A special thank you to Marie, who helped us set up our contract and secured an appointment with an attorney at very short notice. She was extremely thorough, organized, and attentive to every detail, making sure everything was handled properly and on time.

Response from owner

Thank you so much! We’re thrilled to hear your experience has been great from the start—and we really appreciate the kind words about Marie. Getting your contract set up and an attorney appointment on short notice takes real coordination, and we’re glad her thorough, organized approach made everything smooth and on time. If anything else comes up as we continue, just let us know—Bay Legal is here for you.<br>—The Bay Legal Team

peg kelly
6 months ago
Response from owner

Thank you for the 5-star review, Peg! We appreciate your support! Let us know if we can be of any service in the future!<br>—The Bay Legal Team

Adam GLocal Guide
6 months ago

I had a Client Strategy Session with Octavia that they provide free of charge. He patiently listened to me and clearly explained two paths that I could take regarding my dispute with a contractor. I have a feeling that I have found the right legal office for my current and future needs.

Response from owner

Adam, thank you for the five stars! We’re glad your Client Strategy Session with Octavio felt patient, clear, and useful—especially in sorting through your contractor options. We appreciate your confidence in choosing us for the road ahead; if you want help mapping next steps, we’re here for you.<br>—The Bay Legal Team

Jyothi Vegesna
6 months ago

Marics , Very prompt in responding and clear in explaining

Response from owner

Jyothi, thank you! Wonderful to hear Marics was prompt and made everything easy to understand. We’ll pass along your shout-out. If you need anything else as you move forward, Bay Legal is ready to help.<br>—The Bay Legal Team

Edgar De leon
6 months ago

Bay legal.PC they are professional really help me out with all my questions there are honest and transparent ( marics its so kind and really helpful))

Response from owner

Thank you, Edgar! We’re glad our team was professional, honest, and transparent—and that all your questions were answered. Big thanks for the shout-out to Marics; we’ll be sure to share this with her. If you need anything else or want help with next steps, Bay Legal is here for you.<br>—The Bay Legal Team

Tammy Wall
6 months ago

Dave was so professional and so friendly. He also followed through with what he told me he would do. He was also so pleasant to talk to. FIVE STARS FOR DAVE!!!!

Response from owner

Tammy, this made our day—thank you! We’re thrilled to hear Dave was professional, friendly, and followed through just as promised. I’ll make sure he sees your “FIVE STARS FOR DAVE!” If you need anything else or want help with next steps, Bay Legal is here for you.<br>—The Bay Legal Team

raul graham
6 months ago

Mrs marisc was very helpful and professional Great job thanks

Response from owner

Thank you, Raul! We’re glad to hear Marics was helpful and professional—she’ll appreciate the shout-out. If you need anything else or want help with next steps, Bay Legal is here for you.<br>—The Bay Legal Team

Clyde “C.J.”
6 months ago

It can be so difficult to find a law firm that you can trust. I saw Bay Legal had great reviews, and decided to see if they could take care of my legal matters. I was so impressed by how they genuinely cared about me and my matter. It often feels like service providers are simply there for the money. And every step of the way, they demonstrated expertise. I am very pleased with the results. 10/10

Response from owner

Clyde, this is fantastic to read—thank you. Trust is everything in this work, so it means a lot that you felt genuinely cared for and saw our expertise at each step. We’re thrilled you’re pleased with the results—10/10 made our day. If you ever need anything in the future, the Bay Legal team will be here for you.<br>—The Bay Legal Team

Saji Muanza
6 months ago

Marie listed to my inquiry with careful attention, clearly understand the level of details involved. She graciously and expeditlously provided satisfactory responses to my concerns

Response from owner

Saji, thank you for the five stars and the thoughtful note. We’re so glad Marie listened carefully, grasped the details, and got you clear answers quickly—and graciously. We’ll share your kind words with her. If any follow-up questions come up or you’d like help with next steps, Bay Legal is here for you.<br>—The Bay Legal Team

Jùnyàn Wáng
6 months ago

I had a very positive experience speaking with the representative. Marics was patient, attentive, and took the time to understand my situation. She quickly consulted with the attorney and was able to provide clear next steps during the call, which was very helpful. I appreciated her responsiveness and professionalism throughout the interaction.

Response from owner

Jùnyàn, thank you for the five stars and the thoughtful feedback. We’re so glad Marics took the time to understand your situation, coordinate with the attorney, and lay out clear next steps—her responsiveness and professionalism are exactly what we strive for. If any new questions come up or you’d like help moving forward, the Bay Legal team is here for you.<br>—The Bay Legal Team

Contact

Address
667 Lytton Ave Suite 3, Palo Alto, CA 94301

Google Profile

Rating
4.8 / 5
Reviews
362
Status
Open
Claimed
Yes
Photos
16

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