Bertolino LLP

Austin, TX

82
Attorney Index
50 reviews
4.7
Google Rating
180 reviews
Bertolino LLP

Practice Areas

Personal Injury

Business Profile

Administrative attorneyLaw firmLegal services

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 96/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome99
Responsiveness100
Empathy100
Expertise97
Fee Transparency89
Trial Experience91
Satisfaction94

Client Reviews

Kitty chen
4 months ago

I am extremely grateful to Attorney Amy Cadwell for her professionalism and guidance throughout my case. From start to finish, she handled everything with clarity, efficiency, and great attention to detail. During a stressful time, Amy remained calm, responsive, and provided clear explanations that helped me understand every step of the process. Her knowledge and experience gave me confidence and peace of mind. My matter was successfully resolved, and I am very satisfied with the outcome. I highly recommend Attorney Amy Cadwell to anyone seeking reliable and professional legal representation.thank you so much !

Response from owner

Thank you, Ms. Chen, for your glowing review! We are so glad to know that our team was able to meet your expectations and support you through your legal matter. At Bertolino LLP, we are committed to protecting our clients’ professional reputations, and it’s gratifying to see that dedication reflected in your experience.

Brian McArdleLocal Guide
4 months ago

Working with Bertolino LLP was an exceptional experience from start to finish. Their team was professional, responsive, and genuinely committed to guiding me through every step of the process. They communicated clearly, kept me informed, and made sure I always understood my options. What stood out most was their dedication—they treated my case with care, urgency, and expertise. If you’re looking for a law firm that delivers results while also providing outstanding support, Bertolino LLP is the one you want in your corner. Truly excellent service throughout the entire journey.

Response from owner

Brian, thank you so much for your thoughtful review. We are truly grateful that you took the time to share your experience. Professional license matters are high-stakes, and our priority is always clear communication, steady guidance, and treating every case with the urgency and care it deserves. Knowing you felt supported and well-informed means everything to our team. It was an honor to stand in your corner. We wish you continued success ahead.

J Lyon2 photos
4 months ago

I was going through a very tough time. I reached out to bertolino law with a slew of questions and confusion running amok in my brain. They gave me all of the time that I needed in order to start to understand what I was dealing with ahead and to assess what I would need in the way of legal support. I signed up and was partnered with Kerry, who was amazing. She was extremely responsive the entire time, i feel she was well experienced in licensing issues and worked hard to research the problems and to provide answers that were realistic and honest, despite whether or not it was the news that I wanted to hear. Dealing with licensing is very difficult and stressful, and I do feel she provided me with excellent legal care the entire way. Bertonlino lawyers are certainly experts in what they do and I do not feel you could go wrong in choosing them to help you with any licensing issue(s). Thank you to the entire team at Bertolino!

Response from owner

Wonderful news! We are thankful to have clients like you who trust us with their livelihood, reputation, and career. We realize how stressful a time in your life it can be when your livelihood is under attack from the government. We are dedicated to making sure clients are aggressively represented, have a seamless experience, and get their legal needs met. We are so glad to hear that we achieved positive results for you and stayed true to Bertolino LLP’s core values.

Andromeda Vega Rubio
4 months ago

Very knowledgeable, very helpful and always responsive. Highly recommended them.

Response from owner

Thank you for your positive review, Andromeda! At Bertolino LLP, client satisfaction is our priority. Your feedback encourages us to uphold this commitment. Feel free to contact us anytime. We appreciate your support!

Courtney C
4 months ago

While no one ever hopes to find themselves in need of legal representation, I am so happy to have found the team over at Bertolino LLP. From the initial consultation I was put at ease that they were going to fight for me and work for the best possible outcome. I had the pleasure of working with Ms. Acklin on my case and she was up front with everything going on, what the possible outcomes were, and the strategy she was going to use to defend my case. She and her team handled everything from the moment I hired them. I was relieved to not have to deal directly with the licensing board myself and knew that everything was being handled appropriately. I was very pleased with the outcome of my case, and am so glad that I hired this law firm to handle the most stressful moments of my career. I hope to never need their services again; however, I would not hesitate to hire them again if I find myself in a similar situation.

Response from owner

Courney, thank you for sharing your experience with us! Receiving a 5-star review from you is truly rewarding. We are committed to delivering thoughtful, effective legal representation, and it’s wonderful to know our efforts have made a difference in your case.

jacob bruchmiller1 photo
4 months ago

I was faced with a retaliatory complaint to the state from a former employer. The state took the complaint seriously and had wanted to suspend my professional license for 30 days, which would have left me effectively unemployed. Thanks to Bertolino LLP, I was able to defend myself in a clear and concise manner that presented the facts to the state. And subsequently, the matter was dismissed. I would recommend Bertolino LLP to anyone facing false professionall accusations and disciplinary actions. Thank you Bertolino LLP for helping me maintain my good name in my profession and protecting my license.

Response from owner

Thank you, Jacob, for the wonderful review! Knowing that our dedication team has helped bring you peace of mind means the world to us. At Bertolino LLP, we stand firmly beside our clients, and we are grateful for the chance to have stood beside you.

Catherine PampiglioneLocal Guide2 photos
5 months ago
Response from owner

Ms. Pampiglione, thank you for your positive review! We're pleased our aggressive advocacy and client-centered approach contributed to your case's success. Your satisfaction motivates us to maintain our commitment. For any future legal needs, feel free to contact us. We value your trust.

Candice Webster
5 months ago

Ms Bloodsaw is the best. She is informative and direct. She responds quickly and provides clear direction to what is needed. HIGHLY RECOMMEND!!!!!

Response from owner

Hi Ms. Webster - We are delighted to have earned your 5-star review! Every case is unique, and our team works diligently to ensure our clients feel supported and informed every step of the way. Thank you for recognizing that commitment and for placing your trust in our firm.

Ashley Thompson
5 months ago

As you can imagine, having your license (that is not only something that took years of dedication and hard work to obtain but is also your livelihood) in jeopardy is terrifying and my world as I knew it felt stripped away. Even though I had 10yrs. prior experience as a paralegal , I was absolutely clueless on what to do and even called an old boss (attorney for 35yrs) but he knew nothing about fighting for your license and suggested I search for an attorney that handles State Licensure complaints and hope for the best. When I came across the Bertolini website, I felt an overwhelming confirmation that I had stumbled upon the right match for my situation. I submitted my online inquiry and almost immediately got a phone call following up with me. That was impressive to me and spoke volumes as to priority and commitment. After speaking with one of the associates, who explained everything in simple terms, I was signed on as a client and the very next day my assigned attorney, Kerry Bloodsaw called me. Not only was she knowledgeable about how to handle my case, she was also empathic and reassuring. Even though she made no promises, she still provided a sense of hope and comfort. Throughout my ordeal, which drug on for three years, with no action or word from the State, Kerry was vigilant in staying in contact with me, and through her client-centered approach, she guided me through the process and together we compiled evidence for her to include in her brilliant response. I am still in awe and so proud of that Answer she filed on my behalf. Even before the State acknowledged my response to the said complaint, Kerry was already recommending and directing me on task to complete for the State’s consideration. In the end, Kerry was able to make the best possible conclusion happen….dismissal with a warning letter/non-disciplinary action. So…if you or anyone you know finds themself in this excruciating predicament, I whole-heartedly recommend the Bertolini Law Firm. You will not only place your life in the right hands, you also will not be disappointed with each and everyone’s professionalism. Thanks Kerry and Staff!

Response from owner

Ms. Thompson, your trust in us is the highest compliment we could receive. Thank you for taking the time to leave such positive feedback! We are honored to have had the opportunity to serve you and will continue striving to deliver outstanding results for every client.

Ms. Taressa
5 months ago

Hello, My name is Ms. Taylor-Roberts. I BECAME A CLIENT OF BERTOLINO LAW FIRM IN AUGUST 2025. I ORIGINALLY SAW THE LAW FIRM ONLINE IN APRIL 2025 WHEN I WAS IN SEARCH OF LEGAL ASSISTANCE, HOWEVER I WAS HESITANT DUE TO UNCERTAINT, FEAR AND FINANCES. PLUS I THOUGHT I'LL BE ABLE TO HANDLE THE CASE ON MY OWN. WELL AFTER 3 MONTHS OF TRYING TO HANDLE IT ON MY OWN, I HAD TO ACQUIRE LEGAL ASSISTANCE. I CALLED BERTOLINO LAW FIRM. FROM DAY 1 OF SPEAKING WITH DJ IN INTAKE I RECEIVED AWESOME CUSTOMER SERVICE. THEN I WAS REFERRED TO MY LAWYER NAME MS. KERRY BLOODSAW. OMG!!! I AM SO HAPPY I WAS BLESS TO HAVE HER AS MY ATTORNEY. FROM THE 1ST TIME I SPOKE TO HER IN AUGUST 2025 UNTIL MY CASE WAS DISMISSED IN JANUARY 2026 SHE WAS ALWAYS POSITIVE, HELPFUL, EXCELLENT, AWESOME, MAGNIFICENT, EMPATHETIC, CONCERNED, KIND, CARING, VERY SMART EXPERIENCE, EDUCATED, PROFESSIONAL IN HER JOB PROFESSION AND MUCH MORE! MS KERRY BLOODSAW WORK WITH ME ON MY CASE FROM BEGINNING TO END WITH CONSTANT COMMUNICATIONS. SHE NEVER MADE ME FEEL LIKE I WAS A BOTHERSOME OVER THE TOP CLIENT. SHE LET ME BE ME! INCLUDING MY EMOTIONS. SHE WAS VERY RESPECTFUL. HER ASSISTANT MJ WAS ALSO A KIND NICE PERSON. THEY BOTH WORKED TOGETHER TO HELP ME HAVE MY CASE DISMISSED. LONDON THE ACCOUNTANT WAS ALSO HELPFUL WITH COMMUNICATION INFORMATION ABOUT PAYMENT AND BALANCE. I'M SO BLESS AND THANKFUL TO YOU MS. KERRY BLOODSAW! THANKS YOU SO MUCH FOR ALL YOU DID FOR ME WITH THIS CASE. YOUR EXPERTISE, KINDNESS, SUPPORT, EMPATHY, CARING WILL FOREVER BE IN MY GRATEFUL APPRECIATIVE HEART AND LIFE. YOU WERE MORE THAN MY LAWYER, YOU WERE MY COUNSELOR, THERAPIST, ETC. I THANK GOD FOR BLESSING ME TO RESEARCH, USE YOUR LAW FIRM AND FOR BLESSING YOU TO BE MY LAWYER. BERTOLINO LAW FIRM IS OVERLY BLESS TO HAVE YOU ON THEIR LEGAL TEAM AND THEY NEED TO MAKE SURE TO KEEP YOU THERE. MS KERRY BLOODSAW IF YOU EVER NEED A CLIENT REFERENCE, I'M HERE AND WILL BE READY TO SPEAK ON YOUR BEHALF. I STILL WOULD LIKE TO GIFT YOU PERSONALLY AND THE LAW FIRM A CLIENT APPRECIATION LOVE GIFT. MS. KERRY BLOODSAW MY PRAYERS IS FOR GOD TO FOREVER BLESS, KEEP, LOVE, PROTECT YOU AND YOUR FAMILY FOREVER IN JESUS NAME. THANK GOD, AMEN🙏🏽💓🤗❗️ P.S. TO ANYONE IF YOU'RE EVER IN NEED OF LEGAL ASSISTANCE, DON'T HESITATE TO CALL BERTOLINO LAW FIRM. MAKE SURE YOU ASK FOR MS. KERRY BLOODSAW TO BE YOUR ATTORNEY. AGAIN, THANK YOU MS. BLOODSAW AND YOUR LEGAL TIME FOR ALL YOU DID FOR ME. ALSO THANKS BERTOLINO FOR HAVING EMPLOYEES LIKE MS KERRY BLOODSAW, DJ, MJ AND LONDON WORKING AND RESPRESENTING YOUR LAW FIRM IN A PROFESSIONAL RESPECTFUL MANNER. THESE INDIVIDUALS, ESPECIALLY MS. KERRY BLOODSAW DESERVE A RAISE, PROMOTION, AND TO BE RECOGNIZED FOR EVERYTHING THEY DO. BLESSINGS, FAVOR🤗💓🙏🏽 MS. T. TAYLOR-ROBERTS Yahoo Mail: Search, Organize, Conquer

Response from owner

Dear Ms. Taylor-Roberts,<br><br>Thank you so much for your incredibly kind, heartfelt, and uplifting words. Your Google review truly touched all of us, and I am deeply grateful that you took the time to share your experience and your journey.<br><br>On behalf of our entire firm, it means the world to know that you felt supported, respected, and genuinely cared for during such a difficult and emotional time. We understand how overwhelming these matters can be, and hearing that Kerry, DJ, MJ, and London made you feel heard, valued, and protected is exactly why we do what we do.<br><br>Your recognition of Kerry's professionalism, compassion, intelligence, and dedication, as well as the teamwork and communication provided by MJ, DJ, and London, has been shared with them and our entire team. Of course, we were all deeply moved by your words.<br><br>Most importantly, we are grateful that your case was successfully resolved and that you can now move forward with peace of mind. Thank you for trusting our law firm during such an important moment in your life, and for allowing us the privilege of standing beside you.<br><br>I wish you continued blessings, health, and happiness, and I sincerely appreciate your prayers and your generous spirit!

Jazmine MoralesLocal Guide11 photos
6 months ago

I’ve been a nurse for five years and I love what I do. So when I was wrongfully accused of misconduct by the Board of nursing, I did not know what to do. After a Google search, I came across this law firm. I read their reviews, but was still very reluctant. Thank God, I decided to hire them This law firm saved my license and livelihood. Thank you so much!!!

Response from owner

Thank you, Ms. Morales, we are so glad we could be there for you during this process. Your recognition of our work is greatly appreciated and reinforces our mission to serve every client with dedication, integrity, and care. Thank you for choosing Bertolino LLP!

NIcoleR Moore
7 months ago

This is an amazing law firm. Troy is very attentive and compassionate, and responsive. You never feel like you’re left in the dark. Always answered my questions in a very timely way. Thanks for everything and I highly recommend this firm.

Response from owner

<br>Nicole, we are thrilled to hear about your positive experience! At Bertolino LLP, we understand how important it is to have strong support when your career and reputation are on the line. Your appreciation motivates us to continue working tirelessly for our clients.<br>

Faith Chukwu
7 months ago

Do not waste your money. Attorney is supposed to fight for you and not tell you to surrender. A word is enough for a wise person

Response from owner

Dear Ms. Chukwu, <br><br>I am very sorry to hear that you felt disappointed with your experience. I understand how stressful and emotional legal matters can be, and I recognize how frustrating it can feel when the guidance you receive does not align with what you hoped to hear.<br><br>Please understand that our responsibility as attorneys is to provide honest, ethical, and thoughtful advice based on the facts, the law, and the available options, so clients can make informed decisions about their case. That advice is always given with care and with the client’s best interests in mind, even when it involves difficult or unwelcome realities. <br><br>Because my law firm is bound by attorney-client confidentiality, I cannot discuss the specifics of your matter publicly, but after speaking with my Team, I respectfully disagree with your review. That said, my law firm takes feedback very seriously and continually strives to communicate clearly, compassionately, and transparently with every client that we represent.<br><br>I wish you the very best moving forward, and I appreciate you taking the time to share your perspective.

BlkunicornLocal Guide7 photos
7 months ago

This place is a joke!!! They will take your money and then some more and tell you they are working on your behalf. Ha!!! They work for the state against you to get the most billable hours while they do nothing! This firm is incompetent and greedy. Don’t let them represent you for anything!!! I found another lawyer (way less money) and got my case dismissed when Troy said it wasn’t possible. DO NOT WORK WITH THEM

Response from owner

I am genuinely sorry that you feel frustrated and disappointed with your experience. Rest assured, I take all feedback seriously, even when it is expressed in anger, because our mission is to advocate zealously and ethically for every client we represent.<br><br>Our firm does not “work for the state,” nor do we prolong matters for billable hours. We are defense attorneys whose sole role is to protect our clients’ licenses, livelihoods, and reputations. In many regulatory matters, outcomes are driven by evidence, statutory authority, and agency discretion, and none of our lawyers can ethically guarantee dismissal. When we provide an assessment that a particular outcome is unlikely, it is based on our legal experience and professional judgment, not a lack of effort or commitment.<br><br>I am glad that you ultimately obtained an outcome you were satisfied with, and I genuinely wish you the best going forward. While I respectfully disagree with your characterization of our firm, I appreciate you sharing your perspective and take it seriously, as our goal is always to provide ethical, zealous representation and a supportive experience during what is often one of the most challenging periods in a person’s professional life.

Alexis Morales
7 months ago

This is an amazing law firm. Every exchange or contact I had with the staff was always a positive interaction. Troy was great to work with. He made it a point to be fair, realistic, and compassionate in this entire situation. While the legal process is historically and presently a complex world, Troy always remained calm and engaged with juggling those complexities. His commitment to the case, took some of the stress off of me as I knew he was not letting anything fall through the cracks.

Response from owner

Hi Alexis, we are thrilled to hear about your positive experience! At Bertolino LLP, we understand how important it is to have strong support when your career and reputation are on the line. Your appreciation motivates us to continue working tirelessly for our clients.

Alberto (AL)Local Guide3 photos
7 months ago

I did not receive services from this law firm and only called to inquire about an issue i had but the person on the phone was not all to friendly to help me and they do free consultations but only if you talk to someone else other than a lawyer which I find strange. I only needed 5-10 minutes to talk with a lawyer but the person on the phone kept denying me that a lawyer can help me and supposedly clients abuse the free consults with lawyers. Maybe they are a good law firm and just dont know it? But just from that experience honestly I wouldn't do business with them. Update: I called back and the same gentlemen picked up but he was friendlier and nicer on the phone but unfortunately the issue still stands where I couldn't get that consult with a lawyer for free. Changing from 1 to 3 star review since his customer service was better.

Response from owner

Dear Alberto,<br><br>Thank you for taking the time to share your experience, and I appreciate you updating your Google review.<br><br>I understand how frustrating it can be when you are seeking quick guidance and are unable to speak directly with an attorney. Our consultation process is uniquely structured so that initial calls are handled by trained, non-attorney intake professionals, known as our Client Success Liaisons, who gather information and address general, non-legal questions. This allows our attorneys to remain focused on their active client matters while still ensuring that prospective new clients receive accurate information and a clear understanding of the next steps and available options. Our consultation process is never intended to be dismissive or to suggest that your concerns are unimportant, and I am very sorry if you felt that way. <br><br>There are also important ethical considerations that prevent an attorney from providing legal advice in a brief, unscheduled phone call without first completing a proper intake and engagement process. In addition, pulling an attorney away from an active case and a paying client for a 5-minute impromptu consultation would not be fair to those who have already entrusted us with their representation. <br><br>That said, your feedback about how this process was communicated is very valuable, and I take it seriously. Our goal is for every person who contacts our law firm, whether they ultimately become a client or not, to feel respected, heard, and treated with the utmost professionalism. Thank you again for bringing this to my attention, and I wish you all the best going forward.

Crystal Gorney
7 months ago

I can’t say enough good things about Ms. Cadwell. From the very beginning, she was professional, knowledgeable, and genuinely cared about my case. She took the time to listen, explain every step clearly, and made sure I always understood what was happening. Communication was excellent — I never felt in the dark or like just another client. Her honesty, compassion, and attention to detail made a stressful situation so much easier to get through. It was clear she truly wanted the best outcome for me, and thanks to her hard work and dedication, that’s exactly what I got. I’m so grateful for everything she did and would highly recommend Ms. Cadwell to anyone in need of a skilled, trustworthy attorney who really goes above and beyond.

Response from owner

Thank you, Crystal, we truly appreciate your kind words and 5-star rating! Our team takes pride in guiding clients through challenging situations with care and expertise. Knowing you felt supported and well-represented encourages us to keep delivering the highest level of service.

Cristina Busu
7 months ago

I cannot recommend this firm enough! I had an outstanding experience from start to finish. Mrs. Kerry Bloodsaw provided clear guidance, fought for the best outcome and provided great support during a very stressful time. She and her team pursued every possible avenue to help resolve our situation the best possible way. This team is amazing and I highly recommend them.

Response from owner

Your feedback means so much to us, Cristina! We are delighted that you are satisfied with the outcome and with the service you received. At Bertolino LLP, client success is at the heart of what we do, and we’re grateful for your trust.

Allison RodriguezLocal Guide1 photo
9 months ago

I had a really positive experience with Troy Beaulieu and his team. They helped me through a stressful licensing board complaint and always kept me updated along the way. Their communication was excellent, and I felt confident knowing he had the expertise to handle my case. I’m very grateful for their support and would highly recommend them. Don’t hesitate to hire them immediately no matter how frivolous the complaint may be.

Response from owner

Allison, thank you for your glowing review! We are so glad to know that our team was able to meet your expectations and support you through your legal matter. At Bertolino LLP, we are committed to protecting our clients’ professional reputations, and it’s gratifying to see that dedication reflected in your experience.

JR Gramstad
9 months ago

They handled my professional license board issue expertly and I got a great result. Thank you!

Response from owner

Hi JR, we are thrilled to hear about your positive experience with Bertolino LLP! Providing exceptional legal representation and support to our clients is our top priority, and we are delighted to have met your expectations. Thank you for entrusting us with your case and for taking the time to share your satisfaction!

Contact

Address
823 N Congress Ave STE 300, Austin, TX 78701

Google Profile

Rating
4.7 / 5
Reviews
180
Status
Open
Claimed
Yes
Photos
135

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