Best and Brock

region, TN

66
Attorney Index
20 reviews
4.9
Google Rating
693 reviews
Best and Brock

Practice Areas

Personal Injury

Business Profile

Criminal justice attorneyLaw firmAttorneyLegal services

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 69/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication75
Outcome69
Responsiveness76
Empathy76
Expertise63
Fee Transparency56
Trial Experience69
Satisfaction69

Client Reviews

Carol Mackinnon
5 months ago

They are the best attorney firm to take care of your legal needs. Garth is always so prompt in getting in getting back with us and their office manager is also great!

Response from owner

Thank you so much for the kind words!

paul gaetanoLocal Guide24 photos
5 months ago

Would not recommend this firm. I hired them for a traffic violation and paid almost 2k. in advance. Phil Spitalny spent a few minutes with me on the phone and fast forward a few months I was told he went to court which I wasn't notified of the date only a email to send the court the fees and amt. for the citation. Its the good ole boy network at its finest. I could have paid the fine immediately and been further ahead. They did absolutely NOTHING!

Adam
5 months ago

Wouldn't recommend.

Response from owner

Thank you for the constructive criticism.

Joshua ManningLocal Guide291 photos
5 months ago

These guys!! Have something come up and need a fair price, swift legal action and security? Call Best and Brock... I had a small case, they give me a price and they handled everything. Easy choice here

Response from owner

Thank you for the high-five and the trust! Love hearing we made a “small case” feel like a slam dunk—fair price, fast action, and zero stress. That’s the Best & Brock way. If anything pops up again, you know the number. <br><br>

Linda Hieb
6 months ago

Garth Best represented me well and kept me informed as to what was going on. Whenever I called with questions his office was quick to return my calls. They were great about following up and pursuing my charges until everything was expunged.

Response from owner

Thank you so much for taking the time to share your experience! We're thrilled to hear that Garth and our team were able to keep you informed every step of the way, respond promptly to your questions, and successfully handle the expungement process. Your feedback means a lot to us and helps us continue providing the best possible service. If there's anything else we can assist with in the future, please don't hesitate to reach out!<br><br>

K A
6 months ago

10/10!!! I’m so grateful I chose Garth Best to represent me. This legal process felt so overwhelming before hiring him, but he made the process so much easier to navigate. He was patient, thorough, and genuinely cared about getting the best outcome for me. I always felt supported and informed. If you’re looking for someone who will truly advocate for you, I absolutely recommend him every time!

Response from owner

Thank you so much for your glowing 10/10 review—it truly means the world to us! We're overjoyed to hear that Garth made the overwhelming legal process feel much more manageable, with his patient, thorough approach and genuine care for your best outcome. It's wonderful knowing you always felt supported and informed throughout. Recommendations like yours inspire us to keep advocating fiercely for our clients. If you ever need anything else, we're here for you!<br><br>

Lisa Miller
6 months ago

Best and Brock law Firm is beyond a 5 Star firm. Efficient, professional, caring, precise, trustworthy, and goes beyond for their Clients. Matt Brock, Kayla Cash and Megan continue to be there for me and I highly recommend this Fantastic law Firm

Response from owner

We loved being there for you! We know how much it meant to you and are glad you have it behind you. Wishing your family the best health this year!

Chrischelle D.
6 months ago

I cannot say enough good things about Attorney Phil Spitalny and the team at Best and Brock. As an out-of-state client dealing with a super speeder ticket in northern Georgia, I was understandably stressed and unsure of what to expect. Before finding Phil, I contacted two other attorneys—one was unresponsive and rude, and the other attempted to use scare tactics to justify an exorbitant fee and required my personal appearance in the state on very short notice. From the very beginning, Phil and his office manager/paralegal, Kayla, were professional, responsive, and clear in their communication. Kayla was organized and helpful, always ensuring I understood the process and next steps. Phil was honest, reasonable, and straightforward about the situation. Despite prior tickets, Phil worked diligently to secure a pre-trial diversion plea that only required a fine and completion of an online TVIP traffic course—no stressful last-minute travel or unnecessary complications. If you are looking for integrity, professionalism, and results, I highly recommend Phil Spitalny and the team at Best and Brock.

Response from owner

Thank you so much for your incredibly kind words and for taking the time to share your experience with us! We're truly grateful to hear how Phil and Kayla made such a positive impact, especially as an out-of-state client navigating a stressful super speeder ticket. It's wonderful knowing their professionalism, clear communication, and dedication led to a smooth pre-trial diversion outcome without any unnecessary travel or complications. Your recommendation means everything to the team at Best and Brock—if there's ever anything else we can help with, we're just a call away!<br><br>

Edwin Baeza2 photos
6 months ago

Matt and his team was able to help me throughout the whole process at a very reasonable price

Response from owner

Thank you so much for your kind review and for trusting Matt and our team with your case! We're thrilled to hear we could guide you through the entire process smoothly and at a price that worked for you. Your feedback truly motivates us to keep delivering top-notch service. If there's anything else we can assist with down the road, we're always here to help!<br><br>

Philip Martin
6 months ago
Brad Mckenzie
6 months ago

Garth handled my case flawlessly and all charges were dropped. Super thankful.

Response from owner

Thank you so much for the kind review! We're thrilled Garth handled your case flawlessly and all charges were dropped. Your success means everything to us, and we're grateful for the opportunity to help. If you ever need anything in the future, please don't hesitate to reach out.<br><br>

Geoffrey Waite
6 months ago

Best and Brock is amazing. Everyone on their team is great and made a very difficult situation much easier to navigate. Communication was on point and proper expectations were set throughout the process.

Response from owner

Thank you so much for the kind review! We are thrilled that everyone on our team made such a difficult situation much easier for you to navigate. Your feedback about our spot-on communication and the proper expectations we set throughout the process really means a lot. If you ever need anything in the future, please don’t hesitate to reach out —We'd love to help again. Wishing you all the best,<br><br>

Anthony Sherman
6 months ago

The Best & Brock team is worth every penny! I have worked with a wide variety of law professionals in my life and I have learned some earn their keep while others only take payment without delivering any value - and this firm definitely delivers on their promise! I have been lucky to have had some excellent experiences with lawyers but I have to put these guys at the top. Garth is patient, responsive, punctual, savvy, and hard working - at a time when us as clients need this level of support the most. His team as well is top tier. I would recommend these guys any day of the week - sincerely, thank you Garth to you and your team.

Response from owner

Thank you so much for the kind review !We are delighted that our team delivered exceptional value and stood out as a true partner during a challenging time. It means a great deal to us that Garth’s steady support, clear communication, and strong commitment — backed by our entire team — made all the difference for you.We sincerely appreciate your recommendation and heartfelt thanks. If we can assist with anything else in the future, please don’t hesitate to reach out.<br><br>

Josh StarovaLocal Guide2 photos
6 months ago

Really impressed with their high level of service, especially getting it done in the crunch of Time . I had called around a few other attorneys for a simple speeding ticket and I got the runaround and some places were charging extremely over. Phil did exactly what he said the outcome was going to be and really great communication. Very impressed. Recommend them for sure. 👍

Response from owner

Thank you so much for the kind review! We are genuinely pleased that our high-quality service stood out, especially by delivering results quickly under a tight deadline. It’s rewarding to know Phil followed through exactly as promised with clear, consistent communication and provided far better value than the other options you explored.We truly appreciate your strong recommendation and the trust you placed in us.If we can assist with anything else in the future, please don’t hesitate to reach out.<br><br>

Isaac Tatum
6 months ago
Michael Chung
6 months ago

Mr. Brock was extremely timely and professional lawyer throughout my experience from beginning to end. Made the whole process seem so easy and effortless for me and reduced any stress I had. Would highly recommend him to anyone needing help

Response from owner

It was a pleasure to work with ya'll! Thank you.

Local Reviewer
6 months ago

Garth Best is a great attorney. I was involved in a situation that appeared one way on the surface, but once you dig into the details, it was something else. Garth’s extensive knowledge of the law and system was critical in working through to achieve the best outcome. One thing that I was truly appreciative of was his ability to listen. I had originally hired a different firm and after struggling with communication, I called Garth. Garth listened more in our consultation than the prior attorney did in a month. For that I am truly appreciative. In addition, Kayla, the office paralegal, was awesome throughout the process. She was very responsive to questions and inquiries. I never felt out of the loop. I am truly grateful for Best and Brock.

Response from owner

Thank you so much for taking the time to share your experience! We're thrilled to hear how Garth's expertise and attentive listening made such a positive difference, especially after your challenges with the previous firm. It's wonderful to know that Kayla kept you informed and supported throughout the process—we truly value her responsiveness as well. Feedback like yours means the world to our team at Best and Brock, and we're grateful for the opportunity to assist you. Please don't hesitate to reach out if you need anything in the future!<br><br>

Joshua Raulston
7 months ago

Matt worked a strategy to get my charges reduced/ dismissed. If you choose him, be patient, its part of his process of getting the chess pieces to fall in place.

Response from owner

Patience, diligence, and hard work are some of our core pillars. Thank you for working WITH us!

Lacye Schmidt
7 months ago

We went through a big ordeal and Matt Brock was there for us every step of the way. We can’t say enough good things about him or his firm!

Response from owner

We can't say enough about ya'll! It was a team effort. Thank you for trusting us. We wish you the best in the future!

Zachary Kincer
7 months ago

Matt is a great lawyer. He stays on top of your case and works hard to get you the best outcome of your case. He was able to get my case dismissed in its entirety. This is the law firm you want handling your case in any criminal matter!

Response from owner

Thank you so much for giving us the opportunity and being patient to achieve this outcome. We wish you the best!

Contact

Address
1257 Market St, Chattanooga, TN 37402

Google Profile

Rating
4.9 / 5
Reviews
693
Status
Open
Claimed
Yes
Photos
75

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