Buffalo, NY
I don’t know who this is or why I received one star, but I am assuming it was from a client who lost their case. I understand it is frustrating for clients if they lose, but I devote all of my resources and time to try to win every single case. Many lawyers will drop a client in the middle of a case if they feel it is not winnable. I feel every client deserves representation and stay by every client’s side so that they do not have to go forward alone with their case. Many times, I do win the “unwinnable case”. It may mean I may occasionally receive a one-star review if the client loses. However, it is worth it so I can continue to assist all my wonderful clients who appreciate all of my efforts.
Forceful tactics to get me to sign her as a disability lawyer after very first meeting. And guess what, she lost my case while providing little to zero ideas to present in front of the judge. Now had to wait years for an appeal case. This woman is not fit for current times. Edit: Carol Brent claims I was never a client of hers. That's all you need to know about how professional the service is that you will receive. She will apparently jump through more hoops to defend her Google reviews than your own case.
This is not directed at anyone, but I am always open to constructive criticism that will help improve my clients' experiences. If anyone ever has any suggestions please call, text or email me anytime. I promise to respond promptly. <br><br>This person has never been my client. I have checked all of my records and I have never lost a hearing for anyone named Brian. I will now speak in general terms. I don’t believe in strong arming anyone into becoming a client and signing paperwork. In fact, if a potential client tells me that they are contacting other attorneys, as well, I have always encouraged the individual to follow through. Finding the right attorney is such an important first step. I have also recommended other attorneys if I think they are a better fit for a client. <br><br>I don’t think most clients realize that 90% of the work is performed before a hearing, not at a hearing. I write a brief for every client and present it ahead of time to the judge. I submit all kinds of evidence well ahead of the hearing. I think it is important that a judge have time to consider and reflect upon all of the evidence before the hearing. I don’t want to just spout off at a hearing with new ideas. Many judges already have a strong slant towards how they will decide the case before the hearing. No attorney wins 100% of their cases, but I am proud of my winning record.<br>
I chose Carol to help with my husband's disability claim based on her stellar reviews, and we were not disappointed! Carol is responsive to calls/emails, thorough and knowledgeable. We were impressed with her professionalism and compassionate guidance. She was able to successfully guide us through the entire process. I highly recommend Carol!
Carol Brent is truly a terrific lawyer! She kept in contact every step of the way, calm and reassuring, explained every process and answered all of my questions. Great experience!
I can’t think Carol Brent enough for the excellent work she provided for me as my attorney. My very initial phone call with Carol I was very impressed. She took the time to explain and answered any questions within 24 hours. She never appeared to be annoyed if I had questions. I knew she was the right attorney before I even hired her due to her professionalism and honesty. I immediately knew that she took her job seriously. It was evident by her tremendous dedication, compassion and her expertise in reviewing specific details regarding my case. Additionally, Carol explains from the beginning the whole process and what to expect based on her perspective. She always keeps you up-to-date and will send you any documentation such as forms that she needs completed and she always includes a self enclosed envelope and she makes it easy ,because she highlights specifically what needs to be signed and returned. Also, she gives minimally two months for your providers to complete the required paperwork that she needs for your individual case. Most important, she keeps in mind that providers are busy as well and therefore sometimes paperwork can become lost or missing. However, Carol does a great job with following up with those certain providers and will continuously request the necessary paperwork until she receives it in her hands. Additionally, she will prepare me you for the day of your hearing and as always will take time to answer any questions without feeling rushed. Regardless. if I contacted her via telephone or e-mail, she would always get back to me within 24 hours. In Addition, she does a very good job with explaining the process and does her best to avoid making the social security process any more stressful or anxiety provoking. Furthermore, she is direct and respectful and confident and walks you through the whole process. She also emphasizes the importance of advising her clients to keep her up-to-date with any new additional information. Needless to say if I had known Carol Brent previously in my professional career and networking, without a doubt I would have referred her to many of my clients for her expertise with social security cases. Again, I cannot say enough about Carol’s hard work and dedication . Most importantly, if you want an honest, respectful, compassionate, dedicated, detail oriented attorney, then contact Carol Brent. You will not be disappointed.
Trust me when I say Carol Brent attorney will work for you to help obtain SSD when needed. She does what she says she will do. Manages her time and is respectful of your time and health needs. She will clarify and help you understand the process and demands of returning papers in a timely manner.
I had a SSD claim that I was confident enough to handle my self in 2018. It was denied multiple times, went to a hearing and ultimately denied again. I was on the brink of just giving up. I decided to just call a local law firm specializing in SSD to just ask if its worth pursuing and ran into Brent Law Firm. The google reviews were great so I decided to call. If she told me its not worth pursuing, I was ready to give up, even though I was confident my case was a winner. The reality is, after being denied as many times as I was, I began to just simply believe that I was wrong! Carol looked over my case, called me back and explained to me in very understandable terms how she wanted to help and took my case! It didn't cost me anything for her to review the case and I was just looking for a confident answer on if I am wrong here or not. Carol was honest about the timeline and she proceeded to get to work, keeping me updated along the way. At the end of it all, she helped me get the appeal overturned! I cant thank her enough. She was honest the whole way through, she listened to me and was very attentive to my concerns. As far as communication, she worked with me through telephone, text or email. She was very flexible and I always felt like I could send her a quick text with a question and get a response in a reasonable amount of time! She was on my side and agreed with me, when the courts didn't! I cant recommend her enough! Anyone on the fence on weather to reach out to Brent Law Firm, should absolutely make the call! I just wish I did sooner.
I hired Attorney Carol Brent to represent me. If it wasn't for Carol Brent I would never have won my claim. The whole process is very confusing & discouraging. I think the government makes it that way, just my personal opinion. She puts you at ease as she explains the process from start to finish. She makes the process easy, & less stressful. I would not hesitate recommending Attorney Carol Brent !!!!!
If it wasn't for Carol Brent I would never have one my SSD claim. She was not only professional and thorough throughout the whole process not leaving one detail unknown.She went above and beyond helping me with not just claim but truly caring and understanding of both my physical and emotional condition. I would highly recommend her.Bless you Carol thank you again so much.
I highly recommend Attorney Carol Brent for Social Security Disability. Unlike the large firms she directly works with you from start to finish. She explained everything and filled out my claim in detail. I was awarded my permanent disability on the first claim. I give all of the credit to Carol for winning my case. If you are struggling with a disability don’t wait call Carol today to get the assistance you deserve.
Linda- it was a pleasure working with you. Thank you for the wonderful feedback!
Attorney Carol Brent is compassionate, thorough, and hard working. She is willing to fight your case and win! During the entire process, she’s there for you from beginning to end, and truly everything you need when obtaining a great SS lawyer. Do not hesitate to call her today..Thank you Carol! -D. Schwabel
It was a pleasure working with you. Thank you for the wonderful feedback!
Three months have passed and I have received none of the monthly payments. I called Carol for help thinking that since she was hired to secure benefits for my son that if we're still not receiving monthly payments her job is not done, apparently I was wrong!! I called her for help because I'm getting nowhere with the ppl at social security and we were abruptly disconnected!!!!! Im assuming she hung up since she never called me back!
I cannot give details about this particular case, but I did want to state that I always assist my clients with all aspects of their case, even when the Social Security Administration closes the case. I am not obligated in any way by the Social Security Administration to continue to work on the case, but I have always done so out of principal on every case. I have had clients call me 2 years after a case has closed and I have always been there to answer questions or help them with their concerns.<br><br>I have never hung up on a client as that would be totally inappropriate in any circumstance. I always encourage my clients to contact me if there are any problems. I always state they can contact me by telephone, cell phone, text messages, email, faxes, in person or through the mail. If any past, present or future clients have any concerns they know how to reach me.
I remember my clients very well and this name did not sound familiar. I checked all of my records. This person was never a client of Brent Law Firm, PC.
Great help and legal advice. Strongly recommend as a great lawyer.
Good knowledge, good advice.
Carol Brent helped with my DDSS case and was able to win my claim within 6 months. She is a very professional compassionate lawyer and took time to listen to me and explained the process in detail and If I had questions, she would call me back promptly. I would highly recommended Carol.
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