Brooks Law Firm

First and foremost I had some bad experiences in the past with attorneys. So, I am more than pleased with my Attorney Ray Brooks and Palona. I have witnessed honesty, integrity and persistence. Thanks to you all at Brooks insurance.

I cannot express enough gratitude for the exceptional legal representation and unwavering support I received from Ray and Polona. From the moment I contacted the their office, I felt a sense of relief and confidence. They took the time to explain complex legal matters in a clear and understandable way, ensuring I was always informed and involved. Their dedication to my case was evident in their tireless efforts to secure a fair settlement. Beyond their legal expertise, Ray and Polona were also incredibly kind and supportive. They genuinely cared about my well-being and went above and beyond to alleviate any stress or anxiety I experienced. Their empathy and understanding made a significant difference during a difficult time. I wholeheartedly recommend Brooks Law firm to anyone in need of legal assistance. Their professionalism, expertise, and compassion are unmatched. Thank you again for everything.

Ray Brooks and Polona Brooks we’re diligent in the process and very knowledgeable. They helped us with our car accident case. They really fought hard on our case until closure.

Ray and Polona worked tirelessly on my case, and provided an amazing service. I recommend their law firm to everyone who needs their services.

I was injured in an auto collision that was not my fault, and was not being dealt with fairly by either my insurance company or the other party's. Ray Brooks fought hard for me and my rights, working diligently to ensure the best possible outcome. The Brooks Law Firm are true professionals providing their clients with great legal advice and representation. They are great communicators, extremely responsive, and care about justice for their clients. I couldn't recommend the firm more highly.

A respected neighbor gave me a recommendation, The Brooks Law Firm, for my two rear-end auto accidents that happened in less than a year of each other. Right from the first appointment, Ray Brooks scrutinized the documentation that I brought, and asked many detailed questions as his wife and assistant, Polona, took notes. He needed more information so I had my homework. Ray plays to win; he assumes he's going to court and plans accordingly. He doesn't just collect your accident information, file some papers, and go the final settlement meeting. Ray had a general idea of the monetary worth of my case. He and Polona have years of experience and know what they are doing. Polona kept track of all the paperwork and appointments, kept me updated, and explained what she needed and why without any pressure. Ray explained what the next steps were. He said what to expect and guided me through each step of the process: the deposition where my testimony was recorded and transcribed for future use (the attorneys for the other two car accidents asked questions of me), and the recorded medical evaluation with a neurology doctor and an orthopedic surgeon which took two hours. The day of the settlement meeting, the mediator went back and forth, not just once, not just twice, but at least five times between Ray, Polona, and myself in Ray's office, another room with the attorney & their client for the first accident and another room with the attorney & their client for the second accident. I thought the end result was fair. Because of my "outstanding medical and liens" to repay the insurance company, I would not have gotten that much; Ray negotiated with the insurance company for a much more favorable repayment rate. I was very pleased with my settlement.

My wife worked for a Law Firm for 10 years and we truly believed they were the best of the best. We were wrong. Attorney Ray Brooks and his wife, case manager Polona Brooks, are by far the most knowledgeable, intelligent, and hardest working team in law. Our personal injury case was a difficult case but Ray and Polona never wavered. We are extremely grateful and beyond happy with the final outcome of our case. Our settlement exceeded our expectations. Thank you from the bottom of our hearts.

When I need a litigator, I start and end with Ray Brooks. He is an expert litigator and zealous advocate who, in a couple of cases, has gotten better results for me than I expected. Ray is as responsive as any lawyer I have ever worked with. He and Polona step willingly into the line of fire and take care of issues that most people dread dealing with--managing hospitals, insurance companies, other lawyers, etc. They have good hearts and willingly give their time to make sure matters are handled properly, including matters that are outside the scope of the pending case but are important to their clients. I could not recommend Ray Brooks more strongly.

A long-overdue review for the great work Ray and Polonia did after a car accident I was involved in a couple of years back. I'd characterize my experience as excellent. Working with Ray was very easy. He was engaged and asked all the right questions. His laid back, guy next door personality shouldn't alarm you...he's persistent, tenacious and unafraid of the other side. It took some time to get "them" where we wanted them but, through it all, Ray was working the case, keeping me informed and putting the heat on. Finally, the case was resolved and I walked away satisfied with the outcome. I highly recommend Ray Brooks.

Sent them a long detailed emailed and never responded a week ago.

They did a great job

Hands down the Brooks Law firm is the best. Ray and Polona Brooks are the team you want on your side if you are in a car accident! They work really hard and always make sure you are informed of what is happening with your case.

The settlement was many times over what the insurance company first offered. The best legal advice and professional care one could hope for. I highly recommend Ray Brooks.

Ray worked tirelessly on my case and was so accommodating with my crazy work schedule. I am very happy with his service and would recommend him to anyone!

Was in an accident and Ray Brooks represented me. During a difficult and painful time in my life, he was able to handle the situation and recover my losses in a caring and upstanding way. Would highly recommend him to friends and family.

I had a consumer protection case with Delta airlines. Several times I've tried to resolve it by myself with no success - airline reps kept lying to me despite of all the facts I provided. Ray was able to resolve this case in no time - literally it took a day for him to come back with the resolution. I highly recommend Ray for high professionalism and dedication. I will definitely use his services again in future.

I know Ray Brooks through our children and their Boy Scout program. My youngest boy was bit by a dog and my deductible was high. I asked Ray about the responsibility of the dog’s owner. I wondered if he could help me. Throughout the process, yes it takes a while especially when insurance is involved, Ray assured me that the law was on our side. He was actually appalled that the woman was denying it and wouldn’t take money up front. In the end, my bills were paid, Ray was paid for his time, and my child was compensated. I am thankful for Ray’s hard work and diligence. He totally came through for us and I recommend him if you are looking for someone to support you and what is right.

Ray Brooks is a great attorney and he has helped our family many times with excellent legal representation. I met Ray and his family at church and trust me when I say that you feel a lot better about your chances when he is representing you. Not only is he knowledgeable and experienced, he does a great job communicating with you in layman terms that you will understand. I would never hesitate to recommend Ray as my family has had nothing but great experiences and results working with him.