Brown & Roberto, PLLC

region, TN

82
Attorney Index
20 reviews
4.9
Google Rating
79 reviews
Brown & Roberto, PLLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyInsurance attorneyLaw firmAttorneyLegal servicesSocial security attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Tim CrawfordLocal Guide
5 months ago

I have been so happy with the results Tim Roberto and his staff were able to achieve on my behalf.The entire office staff were so polite and kept me informed of everything that was going on regarding my case.I can name a few of the staff that greatly helped, Bri ,Maria, and Tara.Tim always explained what was best.I would highly recommend Tim Roberto and his staff to anyone.

Response from owner

Thank you for your 5-star review! Our team works hard to get our clients everything they are entitled to under the law while keeping them informed with clear communication and client care. We truly appreciate your feedback and the opportunity to help our clients in difficult times.

Joni Pinker
7 months ago

We were assisted greatly by the whole team at Brown & Roberto after being rear ended. They were kind, helpful, polite and professional and very effective in every way. Highly recommend.

Response from owner

Thank you so much for sharing! We are truly grateful for your kind words. Providing compassionate, effective, professional service is always our team’s top priority. Again, thank you!

Stephanie Stanley2 photos
7 months ago

Tim Roberto and his team made the workers comp process manageable when I felt overwhelmed on my own. What I valued most was his expert knowledge of the law and his calm demeanor. He listened, returned calls promptly, and answered every question with clarity. His staff was always courteous and professional. I highly recommend Tim and his team.

Response from owner

We really appreciates your review! Keeping our clients updated and informed is a key component to our work. Thank you for sharing your feedback.

Gary ColleyLocal Guide2 photos
8 months ago

They helped for a long time. I thank their patience and expertise.

Response from owner

Thank you Gary! Our team appreciates you taking the time to share your experience and feedback.

Laurie Shannon
10 months ago

Very satisfied with my entire experience with this law firm. They were successful in settling my case but, more than that, Mr. Roberto communicated throughout and his staff were also quick to respond and very kind. Highly recommend.

Response from owner

Thank you Laurie! We appreciate the opportunity to work with our clients and do our best to keep our clients updated as their case progresses.

Travis ExumLocal Guide
11 months ago

I have a very complicated medical situation and my employer essentially offered me an embarrassing settlement even though I'm unsure if I can ever work in my profession again. My wife and I literally contacted every workers comp attorney in Knoxville. We met with several, but none were willing to take my case because of how unusual and complicated it is. Tim Roberto was literally my last chance at having legal representation to help navigate the workers comp world. From our initial conversation, Tim showed compassion for my personal situation that I hadn't received from most of the other individuals involved in my case over the past 5 years. He was honest in that he couldn't promise how successful my case would be, but he'd do everything he could to help my cause. And from that day forward, I knew I was in good hands. Tim and his entire staff, including Bri, were as professional and helpful as anyone I've ever worked with. Every question or concern my wife and I had was answered prompt and timely. In a lot of ways I felt that Tim was advocating for me and wanted the "right" thing done. In the end, Tim helped negotiate a settlement that will help me and my wife manage my situation until the time comes that I can possibly return to work. Had it not been for him, I'm not sure what my future would hold. In a day and age where you wonder about someone's motivations and if anyone really cares about you, Tim is the type of person that can restore your hope for humanity. What he was able to accomplish for me and my wife will never be forgotten. I'll be forever grateful for his practice and could not recommend his services enough. Thank you Tim!

Response from owner

Travis, thank you for your feedback and for sharing your trust us. Our dedicated team of attorneys strives to ensure our clients receive everything they are entitled to under the law while keeping them informed throughout the entire process. We're honored to assist our clients and appreciate the opportunity to work with our neighbors who are injured through no fault of their own. Again, thank you for your thoughtful review.

Donna Lane Kirkland
11 months ago

My elderly mother had an incident at a large retail store that injured her and left her with some limitations. The Lawyers of Brown and Roberto were so genuinely kind, respectful, and patient with her through the entire legal process. Mom told them she never dreamed she would ever sue anyone, because she doesn't like dealing with stress. However, the process was made pleasant and easy for her. Thank you for taking such good care of my Mother!

Response from owner

Thank you so much for the 5-star review Donna. We truly appreciate you taking the time to share your experience. Our attorneys are committed to adding value to our clients cases and keeping them informed and supported throughout the legal process. While no one expects to be injured due to someone else's negligence, we're here to help when it happens to you or someone you love. Your feedback means a lot to us, thank you!

Cindy Tinnel
1 years ago

Two years ago I fell at work and injured my shoulder. Which required 2 surgeries. I was very overwhelmed with all the moving pieces of a workers comp case. Andrew Roberto took on my case. He and his team are truly amazing and the best! Carissa Williams ( his paralegal) is beyond kind, empathetic, resourceful, patient, understanding. I would leave voicemails filled with tears and concerns. Carissa would always respond with kindness, help and a great ear for listening. This team is everything I needed in a time I felt my world was falling apart. Mr Roberto and Carissa - thank you for everything.

Response from owner

Thank you! Our team works hard to get clients all the benefits they are entitled to under the law. We understand how frustrating a work injury can be. Being available to answer your questions and keeping clients informed as we work towards a resolution is important to every member of our team. Again, we appreciate your feedback about our team.

Shanda Brooke
1 years ago

Amazing lawyers! Helped me and my mother multiple times. Highly recommend.

Response from owner

Thank you for sharing your review and recommendation of our team! We truly appreciate the opportunity to help our clients who have been injured in car accidents, at work, or have been denied their Social Security Disability benefits. Thank you!

Jim Salter
1 years ago

Our experience with Mr. Roberto was exceptional. His professionalism and results oriented skills were everything we could have asked for in an attorney. He far exceeded the outcome we were hoping for. I would highly recommend Andrew Roberto if you are looking for legal representation.

Response from owner

Thank you Jim! We really appreciate you taking the time to write this wonderful review of our firm.

Rebekah Ritter4 photos
1 years ago

Just based of of calling them I give 1 star because they actually answered the phone. This firm told me to call the ombudsman, which I have already done and they were no help. I was referred to this law firm by another law firm and the lady on the phone said my injury didnt count so I asked what that meant and she couldnt answer me.. I can't seem to get help from anywhere. My take from this... Just don't get hurt at work because no one is going to help you.

Response from owner

Thank you for your feedback, Rebekah. We understand how frustrating a work injury can be. We hope you will call us at 865-691-2777 for a further evaluation of your case. We look forward to speaking with you.

Pamela Helton1 photo
1 years ago

Mr. Roberto and his team are amazing individuals. They are patient, kind and understanding. Extremely knowledgeable and will fight for their clients. I would not recommend no one but them if you are in need of a workers comp attorney. They were a blessing, always made us feel like family, straightforward and Honest!

Response from owner

Thank you Pamela for taking the time to share your wonderful review of our team! We truly appreciate the opportunity to assist our clients.

robin pack
1 years ago

I highly recommend this firm. Efficient and friendly staff.

Response from owner

Thank you for recommending our firm. We really appreciate your review!

Sadie Daniels
1 years ago

This law firm is nothing short of phenomenal. My biggest advice is that if you are injured at work, contact them immediately. Unfortunately, I made the mistake of trying to "do the right thing" and avoid obtaining counsel while assuming laws, companies & opposing counsel would also be honorable. WRONG. Tim Roberto & Bri Seay were able to get me the care that I needed and was being refused. There is a difference between fair & legal. Do not let the kindness & soft spoken tones from this dyanmic duo mislead you. They know the law & advocate for their client to the fullest. My only mistake was not seeing them & signing sooner. This team is also not in the practice of making false promises or fabricating a case. It will well serve you to obtain them immediately.

Response from owner

Thank you for taking the time to share your wonderful review!

Katie WalkerLocal Guide44 photos
1 years ago
Response from owner

Thank you for taking the time to give our team a great review!

Denise AlsupLocal Guide26 photos
1 years ago
Response from owner

Thank you for the wonderful review!

929rbwk91n9
2 years ago

Mr. Roberto took me as a client when no one else would. I was young with very serious health issues and not enough evidence. It took me longer than anyone I know, but he continued to help me for almost 9 years until I finally won my case! During that time, they never asked for a dime and continued to help. I can't explain to relief when I won and was finally able to pay my own bills. Everyone was always kind and respectful to me and always responded quickly. They helped me get the evidence and appointments I needed. Highly recommend!

Response from owner

We truly appreciate the opportunity to work with our clients and thank you for taking time to write this thoughtful review!

Sarah Emge
2 years ago

Tim Roberto made everything so easy from start to finish! Couldn't have asked for a better outcome!

Response from owner

Thank you, our lawyers and our team work hard for our clients. We do our best to make a difficult time a little easier. We appreciate your wonderful review!

Cordelia Cofer
2 years ago

I would like to recommend him for any family, friends, whole family and friends and coworkers, exceptional

Response from owner

Thank you for the wonderful review!

Thomas Hooks
2 years ago

Roberto was a amazing . He responded back to all my calls when I had any questions. Roberto always explained everything completely and made sure me and my wife understood completely. He never rushed us . Roberto is very good at what he does and I 100% RECOMMEND Roberto. He won our case where I had crushed my L1 on the job. Roberto exactly what we wanted and the law said we was in titled to. Thank you Roberto.

Response from owner

We truly appreciate your thoughtful review and the opportunity to work with our clients to get them all the benefits they are entitled to under the law. Thank you!

Contact

Address
8331 E Walker Springs Ln #204, Knoxville, TN 37923

Google Profile

Rating
4.9 / 5
Reviews
79
Status
Open
Claimed
Yes
Photos
10

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