Bryan R. Pelkey Pelkey & Pelkey, P.C.

Rochester, NY

82
Attorney Index
30 reviews
4.8
Google Rating
31 reviews
Bryan R. Pelkey Pelkey & Pelkey, P.C.

Practice Areas

Personal Injury

Business Profile

AttorneyEstate planning attorneyLegal services

Review Snapshot

30
Total Reviews
High Confidence
0
Last 90 Days
Inactive
80%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

W Schipper
3 months ago

Did our wills, power of attorney health care proxy and after death title transfer for our family. They were timely, friendly and efficient

Response from owner

We very much appreciate the note, thank you

Carol Zimmer
1 years ago

Pelkey and Pelkey is truly exceptional. Everyone who works here is so terrific! Bryan Pelkey and Lisa Button handled a family estate for us. They did such a fabulous job. They made it so easy and stress-free for us during a hard time when we really needed that support. Also, Nancy was always at the front desk to welcome us and answer questions. Honestly, I can't say enough great things about going to Pelkey and Pelkey. We were so happy with Bryan and Lisa and Nancy we went back to them to have our wills drawn up. Again, exceptional service. You almost feel like you're meeting with your friends when you go there. What a great find! A true gem.

Response from owner

Thank you ever so much for taking the time to write such a wonderful review. We very much appreciate your efforts.I can honestly state that we truly enjoy our “jobs” and especially working with clients like you. Thank You

Sue Zlotkus - Jenkins
1 years ago

My parents have been clients of Pelkey & Pelkey since 1962. We just closed on their life long home and we couldn’t have asked for a better experience. Thank you Bryan and Lisa!

Response from owner

Thanks, Sue, always a pleasure to work with clients like you and your family.

Toni Jolevski1 photo
1 years ago

Knowledgeable, experienced, and personable.

Response from owner

Very much appreciate your comment,thank you

Jada Cox
2 years ago

We reached out to Pelkey & Pelkey for help with closing on our new home. Bryan, Lisa and the team were very helpful and responsive every step of the way. We had to jump through quite a few hoops with our mortgage company, but they handled everything for me, making everything on my end stress free. I highly recommend this team and will be using them in the future!

Response from owner

Thanks Jada, all the best with your new home !

Vadim GuyLocal Guide49 photos
2 years ago

Great people and service!

Response from owner

Vadim, very much appreciate the compliment. Thank you

Dave WestonLocal Guide1578 photos
2 years ago

Very thorough and professional! Definitely recommend!

Response from owner

Nice of you to share, thank you

Cosmic MessengerLocal Guide
2 years ago

This firm was/is extremely friendly, focused, and reasonably-priced! I live out of state and they really made me feel comfortable and satisfied with their work. I can’t praise them enough!

Response from owner

I’m very proud of my team. Thank you for recognizing their efforts.

Colleen StoneLocal Guide42 photos
2 years ago
Response from owner

Thank you for your support, much appreciated.

Ian MercurioLocal Guide135 photos
3 years ago
Response from owner

Thank you, be well

Marianne DeMarcoLocal Guide
3 years ago

Very helpful. Closed on home quick and efficient.

Response from owner

Thank You for taking the time to offer your insight. Much Appreciated !

JohnQ Public1789Local Guide
3 years ago

From sending important documents to an old address to misspelling my mother's name on said documents to making a delayed addendum to the supposed final accounting, Pelky & Pelky made probate of my mother's estate uncomfortable at best. Aren't lawyers all about getting the details right? The main problem is that now that everything is supposedly finally settled, what confidence do I have that it was settled properly? None. Avoid this firm.

Response from owner

I am sorry to read your disappointment with my office. Mistakes do happen and we strive to correct them as soon as we learn of them. Parenthetically, I can’t help but note that you have posted multiple complaints with various entities expressing your displeasure.<br><br>Neither the name nor the fact pattern sound familiar to me based upon the shared information. It is not unusual for beneficiaries to move and, frankly, forget to advise us of their new address. Clearly, communication is a two-way street. Further, it is not unusual for an Estate to discover additional assets that were not previously known or that the Executor did not want to delay disbursement of the bulk of the Estate while a few minor additions were pending. Most clients are pleased to receive additional funds.<br><br>We take our responsibility very seriously and to hear that a beneficiary was made “uncomfortable” bothers me greatly. Our goal is to make the process as transparent as possible so that both clients and beneficiaries are informed throughout the process.

Sherry Haniford
3 years ago

Bryan and his staff really put me at ease in setting up my will. Bryan throughly explained the entire process and what was best for me They are very knowledgeable and friendly. Highly recommend

Response from owner

We appreciate you taking the time to share your experience. Please reach out should you have any additional questions.

Julie WrightLocal Guide5 photos
4 years ago
Juliana MackLocal Guide
4 years ago

We came here to draw up our wills and it was really effortless on our part because of how organized the office is. It’s hard to think about and talk about some of this stuff but their kindness and compassion goes a long way.

Response from owner

Juliana, thanks for taking the time to share your experience. We very much appreciate the delicate nature of estate planing. Glad it worked !

Jodi Scott2 photos
4 years ago

Lisa has been the most knowledgeable and professional Paralegal I have dealt with. I highly recommend this firm.

Lisa Ogden
4 years ago

Very thankful for Bryan, Lisa and the rest of the team at Pelkey & Pelkey for their top-notch efforts in handling my grandmother's estate. Their guidance has been seamless and I feel very supported throughout the entire process. Highly recommend this team.

Response from owner

Thank you very much Lisa. We very much appreciate you taking the time to write your review. Our mission is to lessen the burden on our clients during difficult times. The world is difficult enough.

Steve M.Local Guide
4 years ago
Paul CoeneLocal Guide
4 years ago

Brian is a great guy and a straight shooter.

Response from owner

Thank you very much for the positive comment. I really appreciate you taking the time to post your thoughts. Thank you!

Robert1 photo
4 years ago

Contact

Address
1134 Titus Ave, Rochester, NY 14617

Google Profile

Rating
4.8 / 5
Reviews
31
Status
Close
Claimed
Yes
Photos
5

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