Buckeye Legal Funding

region, OH

52
Attorney Index
20 reviews
3.0
Google Rating
58 reviews
Buckeye Legal Funding

Practice Areas

Personal Injury

Business Profile

Financial institution

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 59/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication60
Outcome60
Responsiveness60
Empathy60
Expertise60
Fee Transparency55
Trial Experience57
Satisfaction60

Client Reviews

Charles Moon1 photo
1 years ago
Penny
4 years ago
David HollidayLocal Guide
7 years ago

Buckeye legal funding they never give you the amount that you're asking for always give you a lesser amount that way they can get more money at the end the last time I applied I got approved signed all my papers still no tracking number. I called back about 3 hours later the lady informed me that there are Underwriters decided to put it on hold now watch I bet you I get charged for that amount I never did receive. Find another company that's going to suit you and your family

Response from owner

David, thank you so much for taking the time to leave a review. We really do appreciate your honest feedback and are very sorry to hear that you did not have a positive experience. It is always our goal to provide the best possible customer service while being efficient and honest.<br><br>-The Team at Buckeye Legal Funding

Lala LaPointLocal Guide23 photos
7 years ago

I have to admit after being ignored by other funding companies I had pretty much thrown in the towel. Then case manager Miss Nakia Walker did nothing, but do her job. From beginning to the status throughout the day. She was professional, communicative & respectful. She is definitely an asset to the company or any company looking for a quality, ethical employee she is it. I was at ease knowing the status of the application. Buckeye Legal Funding you have a great star employee representing your company! Thank you!

Response from owner

Maria, thank you so much for taking the time to leave a review. We are thrilled to hear that you received such great customer service and will pass along your kind words to Nakia. We appreciate your business.<br><br>-The Team at Buckeye Legal Funding

Morning GlowLocal Guide
7 years ago

Im a little nervous to use this company for funding based off these reviews. I had to wait 3 weeks to get funding from buckeye. Now im getting the run around. I had 2 surgeries since asking for help. And i still received no help. Lets see if they'll give me anything today. Update: just like i thought. Called and the reps couldn't answer any of my questions.

Response from owner

Morning Glow,<br>Sorry to hear that your experience was less than satisfactory. We always strive to get our clients funded as quickly as possible, if their cases can support funding.<br>-The Team at Buckeye Legal Funding

Mr Davis
7 years ago

Our Underwriting Department is evaluating your application. Occasionally we find we need your attorney to provide us with additional information before Underwriting can make a decision on your application. How long does this take my attorney gave u all the information you needed.

Response from owner

Mr. Davis, I am so sorry that you had a negative experience. I would love to speak with you further as I have been unable to find your application in our system. Will you please reach out to me privately so that we can discuss. Call 216-503-1111 and ask for Jessica. Thank you.

Taquana Bezua
7 years ago

The Staff is professional and nice however the intrest rates are to high I took out a loan on 2 different occasions the total for both was around 3,100 The amount I paid back was $13,601. In my opinion it'll be best to find other options to your financial needs. I would personally never use a service like this again.

Response from owner

Taquana, thank you for leaving an honest review. We are sorry to hear that you are less than pleased. Please contact us directly so that we can explain your accounts to you. 216-503-1111. Thank you.

the Natlifeshow GeoLocal Guide
7 years ago

My check was stolen when i asked them to cancel it on monday They waited till thursday to tell me it was cashed at a bank on Monday they took resposbilty and still have mot reached out about my last review. Im so disappointed

Sian Thioune3 photos
7 years ago

ThxI am currently seeking a loan through this company. It was fairly quick that i received a case manager, who seemed to want to get my application funded . My lawyer sent them the information they requested, although he is not a fan of this service, and they are asking for more information . I asked the case manager, Nakia, what information they needed and she tells me that she doesn't have time to email back and forth . So i called and no answer. I do not know what is going to happen with this company, but the reviews tell me this will not be a pleasant experience. I will continue to post updates. *UPDATE* 5/12 Ok, Friday my application was sent to the Underwriting Dept for approval. Let's see how long this takes. Updates to follow! *UPDATE* 5/14 Received funding to account. Thx

Response from owner

Sian, we are so glad that we were able to provide funding on your case. We would love it if you would update your star rating if you feel that is appropriate! -The Team at Buckeye Legal Funding

leslieann johnson
7 years ago
Response from owner

Thank you for leaving a rating. We appreciate your feedback.<br><br>-The Team at Buckeye Legal Funding

Alexandru SanduLocal Guide2 photos
7 years ago

I have apply and waited for a response from them . Is been a month and the case managers are a joke . I ask why you can’t fund my request she said it was the underwriters that the felt uncomfortable to fund this case . I don’t recommend waisting your time on this as a Branch Manager and financial background this was a bad customer satisfaction and service. I would like to say the way the communication and leaving message is like they don’t care about the consumer. Don’t wait a minute on this Company is a joke they need better management and people who love there job not when you say I’m going to write you a review, then I received a call and said I’m sorry but the underwriting dept. felt uncomfortable to fund this case what kind of answer is this is secured by the law firm this is there business to fund cases on there merit to begin .

Response from owner

Alexandru, we are so sorry to hear that you had a negative experience. We always strive to help as many clients/potential clients as possible, but sometimes we are not able to fund on certain cases. Again, we are sorry that you were less than pleased. Thank you. -The Team at Buckeye Legal Funding

Sun ShineLocal Guide
7 years ago

Buckeye is the greatest🤗 I am awaiting my settlement and they’ve just been wonderful in giving me funds until my case is over with. The staff is very friendly and really my do care about how I’m doing in my recovery. Interest is also extremely low and affordable. Couldn’t be more grateful for Buckeye. Thanks 🙏 to all here at Buckeye and a special thanks to Sarah🤗🤗🤗

Response from owner

Sun, thank you so much for your kind review! We are beyond thrilled that you had such a wonderful experience, we really pride ourselves on taking care of our clients! -The Team at Buckeye Legal Funding

L CapoLocal Guide
7 years ago

⚠️🚫 ALL HONESTY, This company is trash 🗑️🚮🚮🚮🚮 case manager never really responds until they feel like it, postponed my application after my lawyer sent the necessary requested information. They don't update you with any information or what's going on with your application. You'll be S.O.L. trying to apply to get a decent loan from them 💯💯💯 0 stars

Response from owner

L, I am sorry that you did not have a positive funding experience. I would love to chat privately with you. Please respond to this with an email address so that I can reach out. -The Team at Buckeye Legal Funding

Loving Freedom (Micheal)Local Guide2 photos
7 years ago

I would give them a Zero as well if it was available! Dont waste your time with this company!

Response from owner

Michael, I am so sorry that you were not satisfied with your funding experience. I would love to chat with you privately in order to make sure that this doesn't happen again. Please provide an email address so that I can reach out. The Team at Buckeye Legal Funding

Ruth WeeksLocal Guide30 photos
7 years ago

I would give them a zero but I guess you can't do that, I applied for a loan while waiting to hear about a settlement on my case I called and asked for my caseworker several times I texted her I emailed her and no response. I understand they are busy but they either can't or won't take the time out to call you back. I called last Friday and spoke to a guy that Sounded like a robot. I requested enough money to pay off my Bill's for 2 months so things wouldn't get turned off and all they offered me was $750 bucks that's it I decided not to take it that would have only helped out with maybe with 2 bills and nothing left These people are such schisters. When I called today to cancel my paperwork and deny the loan the person I talked to swore up and down she talked to me on Friday. The only person I talked to on Friday was a guy that mostly resembled a robot. Before you go through these people make sure you look at everyone else first. I would write how I really feel but that language is not allowed on here.

Response from owner

Ruth, I am so sorry to hear that you had a negative experience. We always strive to get back to our clients as quickly as possible, so that is definitely something we will look into. As far as what were were able to offer you in terms of funding is based on what our underwriting staff feels comfortable advancing at that time with the information they have.<br>-The Team at Buckeye Legal Funding

CARTER _FIT
7 years ago

Poor communication, I had to call multiple times just to find out anything involving my case.

Response from owner

Carter, we always strive to provide the best customer service for our clients. I am sorry to hear that you had a less than positive experience.<br><br>-The Team at Buckeye Legal Funding

Stephen
7 years ago

You don't get close to what your asking for honest truth my case - lawyer says 96k and 2nd injury claim court dates in 6 months.. asked for 10,000 why not getting over 60k in less then 8 months from now. Only approved for 500.00 bucks

Response from owner

Chaos, thank you for taking the time to leave a review. We are sorry that you were not satisfied with the amount that you were approved for. Our Underwriting Attorneys review each case carefully in order to determine the appropriate amount to offer.<br><br>-The Team at Buckeye Legal Funding

Malakia King
7 years ago

Called and called and called and after 3 days was denied buckeye shouldn't even exist they are the most unprofessional company there is on this planet the women that answered the phone was very rude I'm trying to get my point of calling across and she yelled over me and a bunch of other stuff I will be contacting the better business bureau when I get a chance please do not go through them any good review is a computer robot is not a real person wouldn't even give 1 star but it won't let me post unless I did so I will write out 0 stars

Response from owner

Malakia, I am so sorry to hear that you had such a negative experience. I was unable to find your account in the system, will you please contact me privately so that I can follow up with you regarding this situation.<br>Jessica@BuckeyeFunding.com

jackpot jackpotLocal Guide
7 years ago

I asked for 1200 and got 850. I'm not complaining I'm being helped and I know they look at it both ways they also have to look at who they giving money to so I appreciate the help I'm just hoping I can be giving the amount thru my card and not check o need it asap. So I'll post how quickly they dent it when I get it thanks again buckeye sorry to some you didn't have a good experience with them so far I have...

Response from owner

Yadelis, thank you for taking the time to leave an honest review. Unfortunately, at this time we are only able to send funds by check or by wire transfer. However, we are looking into putting funds on a card in the near future. Thank you again, we do appreciate our business and your feedback.<br><br>-The Team at Buckeye Legal Funding

Rebecca Swanger
7 years ago

I got one loan from them it took forever now I have to have surgery so I applied for a second one so my kids are took care of dureing my six months recovery time I can't even get a responds on why it's taking so long it's been over a week and my surgery date is next week I dont need to put it off but if my kids are going to do with out I might have to they already did without a christmas

Response from owner

Rebecca, thank you for taking the time to leave an honest review. I am so sorry that you have not received better customer service. You will be hearing from our Director of Marketing personally and she will be handling your case going forward.<br><br>-The Team at Buckeye Legal Funding

Contact

Address
30195 Chagrin Blvd #360W, Pepper Pike, OH 44124

Google Profile

Rating
3.0 / 5
Reviews
58
Status
Open
Claimed
Yes
Photos
1

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