region, MD
I worked with this law firm on a car accident claim and had a very positive experience. My medical provider was challenging to work with regarding billing issues, but the firm remained persistent and proactive in resolving errors on my behalf. They were resilient, detail-oriented, and consistently advocated for my best interests throughout the process. If you are looking for a firm that truly goes the extra mile for their clients, I highly recommend them.
It was a challenge indeed, but we are happy to support our clients through difficult situations! It was a pleasure working with you! Thank you for sharing your experience.
Thanks for the great review!
To say Suzanne and the WHOLE team of Burnett were amazing would be a complete understatement. I cannot say enough wonderful things about them. I loved that they worked so collaboratively from the very beginning. If I called, I felt like whoever I spoke to knew my case inside and out. Suzanne and her team know their stuff!! They made me feel really at ease with the whole process and took my stress away. They answered all my questions (I ask ALOT) and then some. They were extremely communicative. I never had to wait for updates or information. They were extremely kind, compassionate toward me in the totality of my case, and couldn’t ask for better advocates for me when dealing with the insurance companies and navigating me through everything. They are FANTASIC!!!!
It was a pleasure working with you we truly enjoyed working with you! Thanks for the kind feedback!
Suzanne and her team are professional, caring and dedicated to helping their clients. She always kept my daughter and I updated on our case every step of the way. It was a pleasure working with her. and her team. I highly recommend this firm!!
We enjoyed working with you as well! Thank you for the kind review!
I rarely leave reviews, but my experience with this law firm was frustrating from start to finish. The communication was absolutely terrible. Calls went unanswered, emails sat for days with no response, and every time I did manage to reach someone, I got a different story than before. The lack of professionalism was unbelievable—missed appointments, last-minute changes, and a lot of internal chaos that clients shouldn’t have to deal with. It always felt like they were unprepared and scrambling, instead of taking my case seriously. Their antics made the entire process stressful and left me feeling like my time and concerns didn’t matter. I would not recommend this firm to anyone looking for reliable or responsible representation.
Burnett Injury Group Testimonial (Draft) My experience with Burnett Injury Group has been nothing short of excellent. The team was professional, attentive, and consistently kept me informed throughout the entire process. I truly appreciate their dedication, their clear communication, and the care they showed in handling my case. Thank you for making a challenging situation easier to navigate and for advocating on my behalf with integrity.
Thank you for the review! It is our goal to clearly communicate in handling your case, and I am so glad to hear this was your experience. We enjoyed working with you!
It was a great experience working with the Burnett Injury Group. They were thorough, listened to what I needed, and timely with their work.
Thank you so much for the nice review, Katherine! It was a pleasure working with you
I highly appreciate Suzanne at the Burnett Injury Group. She fought hard to make sure I got the absolute most out of my case. Even though my settlement couldn’t reach its full potential due to state minimums, she still went above and beyond for me. Suzanne got my medical bills and physical therapy bills reduced, and she even reduced her own fee so I could keep more from my settlement. She truly advocates for her clients, and her dedication shows in every step of the process. I’m extremely grateful for her support and highly recommend her and the entire Burnett Injury Group.
Thank you, Brianna for your thoughtful review. We’re truly grateful you took the time to share your experience. Suzanne is deeply committed to fighting for every client, and it means the world to our team to know that her dedication made a difference for you.
Suzanne and her team are attentive, responsive, and focused on serving their clients! Outstanding experience! I highly recommend this firm.
We were honored to work with you following your car crash and one of our company core values is responsiveness, so we are thrilled to hear you had that experience with our team! Thanks for the review!
I can’t thank Suzanne, Stacey, Matt and the Burnett Attorneys at Law enough for their incredible support after my car accident. From the very beginning, they made me feel reassured and calm during what was otherwise a very stressful and overwhelming time. Their team handled every detail of my personal injury case with professionalism and care, allowing me to focus entirely on my recovery. They kept me informed every step of the way, answered all my questions promptly, and truly went above and beyond to make sure I felt supported. I’m so grateful for their compassion and dedication — I always felt like I was in the best hands. I highly recommend Burnett Attorneys at Law to anyone who needs a trustworthy and caring team on their side.
Sasha, thank you for taking the time to share such thoughtful words. Suzanne, Stacey, Matt, and our whole team are so grateful for your confidence in us and your kind feedback. We’re thrilled to know you felt supported every step of the way — that’s always our goal. Wishing you the very best as you move forward!
I can’t say enough good things about working with Andrew Burnett. From the very beginning, he showed compassion, professionalism, and true dedication to my case. He took the time to listen, explain every step clearly, and made me feel supported through what could have been an overwhelming process. What stood out most was his responsiveness and attention to detail—Andrew always made sure I understood my options and felt confident in the direction we were taking. He fought hard on my behalf and truly had my best interest at heart. If you’re looking for a lawyer who is not only highly skilled but also genuinely cares about his clients, I would absolutely recommend Andrew Burnett. He made a difficult time much easier, and I’m very grateful for everything he’s done.
It was our pleasure working with you! Thank you for the kind feedback!
Burnett Injury Group is extremely professional and kept me informed of every facet of the legal process. I would recommend them to anyone.
Thank you! It was our pleasure working with you and we pride ourselves on keeping clients informed, so I am glad to hear that was your experience!
This firm is very unique in there approach to cases, there follow up and personal attention stands out, they kept us informed throughout the whole process and told us exactly what to expect as we move forward. We did receive a settlement and would highly recommend this firm to all who are in need of justice for their families and peace of mind in the end.
Thank you for the feedback and highlighting our unique approach and personal attention - we strive to achieve this for all of our clients! It was a pleasure working with you!
Suzanne and her team demonstrated exceptional empathy and compassion, going above and beyond to alleviate stress and guide me through the complexities of the legal process. Their professionalism, coupled with their genuine care, made a significant difference in the overall experience. Suzanne will help you regardless of your situation. I am deeply grateful for their unwavering commitment and would highly recommend The Burnett Injury Group to anyone in search of a lawyer who is not only knowledgeable but also genuinely cares about their clients' well being.
Thank you! It was a pleasure working with you!
Appreciate the 5 stars! It was great working together!
They were absolutely amazing through and through. Highly recommend going to them whenever an accident occurs which I would not want but if it happens they would be who I would go to
Thanks for your kind review! It was our pleasure to work with you and your family after such a scary accident!
Andrew Burnett and his team were outstanding. He is a person of exceptional honesty, integrity, and principle. He listened, offered guidance, and helped me feel secure during a time when things felt uncertain. More than anything, he gave me confidence that the right thing would eventually happen, and that meant a lot. His character speaks volumes, and it’s clear he genuinely cares about the people he works with. I’m truly grateful to have crossed paths with him, and he’ll be my first call for anything he can help with in the future. I wouldn’t hesitate to recommend him to anyone looking for someone they can truly trust.
David - We enjoyed working with you! Thank you for the kind review.
The Burnett Group was wonderful to work with. They were professional, caring, helpful, and thorough. They helped us through a very difficult and trying time which we will be ever grateful. The staff is great and helpful. They are easy to contact by phone at any time. We highly recommend the Burnett Group. You will be very satisfied.
Bobby - it was our pleasure to assist you and your husband through such a difficult time! We appreciate the review!
Suzan is wonderful! I have worked with her twice. Suzan goes above and beyond for her clients. I couldn’t have asked for a better outcome. I would recommend her to anyone I know.
It was wonderful to work with you not once, but twice!
Highly satisfied! Will continue to recommend to others. The team is very professional and keeps you posted to every detail of the process.
Thanks for the review and thank you so much for being a wonderful client!
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