Burnham Law

Boulder, CO

52
Attorney Index
50 reviews
-
Google Rating
98 reviews

Practice Areas

Personal Injury

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
55%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 59/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication60
Outcome60
Responsiveness60
Empathy60
Expertise60
Fee Transparency55
Trial Experience57
Satisfaction60

Client Reviews

Madel LunaLocal Guide4 photos
6 months ago

Hired them to help with a breach of contract. To not get screwed up.... Got screwed up by Burham Law $2500.. $1000 to right a letter to the other attorneys not serious enough to get a response from them . I will have done a better job my self at small claims. Shame on you guys for not having what it takes to defend a client

Response from owner

Thank you for your feedback. We’re sorry to hear you’re disappointed with your experience. In many cases, sending a formal demand letter is an initial step intended to prompt a response or resolution before further legal action, though we understand it can be frustrating when the other party does not respond.<br><br>We take concerns like this seriously and would welcome the opportunity to discuss your matter further.

Roy Hill
6 months ago

My attorney, Mikayla Shearer, and associates with the firm, were very responsive, respectful, well informed, knowledgeable and ethical!!! It is very rare today to have a good group of attorneys who are not interested in harming others to make profit.

Response from owner

Thank you for the wonderful feedback! We’re so glad to hear that Mikayla Shearer and our team provided responsive, respectful, and knowledgeable support. Your trust means a great deal to us, and we truly appreciate you taking the time to share your experience.

B SanzLocal Guide15 photos
6 months ago

The judge stated they would give me one last chance to prove my case or they would close it. This was after I provided all the paperwork that the lawyer I was working with told me to give to the judge . I had to put together my own photos and evidence so my case would not be closed. The attorney Iwas working with did not seem interested in my case and I had to use chat GPT to find out the next steps to take, which had actually been more helpful than the attorney I was working with. I requested to be assigned a new attorney and I've had several emails that were not replied to. I have a $3,000 Evergreen retainer that is being drained trying to reach someone who can help me with my case. It is likely I will be looking for another firm to help me unless someone at Burnham law can actually help me with my case. ***Update I contacted client services last week and still haven't heard back. Consider using another firm with better communication.

Response from owner

We’re sorry to hear you feel this way. We take client communication and court advocacy seriously and disagree with the characterization that we are uninterested in our clients’ cases.<br><br>We encourage you to contact our office directly and request to speak with Client Services so we can review your concerns promptly.

Colby Craft
6 months ago

Karen Priestley was extremely helpful throughout the process. Even in her intake role, Karen took the initiative to find the answers I needed and carefully walked me through the proper steps to ensure a successful outcome. Karen and her team demonstrated professionalism, dedication, and a strong commitment to support. I would highly recommend Karen and her team without hesitation!

Response from owner

We’re so glad to hear that Karen Priestley and the entire Client Development Team was able to guide you clearly and go the extra mile to support you throughout the process. Your kind words about Karen's professionalism and dedication mean a great deal.<br><br>We truly appreciate your recommendation and your trust in our team!

Sunny HLocal Guide2 photos
7 months ago

We recently hired Daniel Smith for a case involving our son. He did an amazing job for us. It was a very emotional time for me as a mom and he was supportive through it all.

Response from owner

Thank you so much for your kind words and for trusting Dan during such a difficult and emotional time for your family. We're truly glad that we could support you and help navigate your son’s case. Your feedback means a great deal to us, and we wish you and your family all the very best moving forward.

Jonathan Richardson
7 months ago

Kate Novak and Jennifer Bacani were beyond professional! Both Kate and Jennifer took their time to answer my many questions, kept me well informed through the process and guided me with confidence. My situation was handled with integrity, and resolved quickly.

Response from owner

Thank you for the great review. We happy to hear that you had such a great experience with Kate, Jennifer, and Burnham Law!

Kassondra KerstellLocal Guide
7 months ago

My husband hired Burnham law after several positive reviews from friends. At first the experience was great. Kayleigh was fantastic. However the day before his status conference she informed us that there was a conflict of interest and she could get be blocked from the case and a new attorney take over or the firm would withdraw and we would get our unused retainer back, as well as a portion of our used retainer to allow us to retain new counsel. Given the timing we said we would try a new attorney. That attorney was very ill prepared at the hearing, stumbled over her words and ultimately had no real argument or defense to assist my husband. He then informed the new attorney that he was going to take the offer of the refund instead and look for representation else where. It took over 4 weeks for us to get our unused retainer refunded. When he asked about a portion of the used he has been getting the run around stating that they don’t know what he is referring to. He has sent screen shots of the email from his original attorney showing what she offered and to date he is not getting any response on the additional refund. We are unable to speak with the first attorney due to her being blocked from the case. At this time I would not recommend this firm, they do not do their due diligence to ensure no conflict of interest until it’s too late, and then refuse to communicate and follow through with what their own attorneys have stated in writing.

Skylar Hill
9 months ago

Sam was a pleasure to work with as an attorney; he was quick to respond via email and phone. If I needed something, I did not have to wait.

Response from owner

Thank you! We strive to be responsive and provide excellent service.

Nayib Leal
11 months ago

Blames me fore school not following custody case

Frank DeckLocal Guide45 photos
1 years ago

Wants $200 for a 30 min consultation. ----- This is after their response: I wish I could reply instead of editing: Still wants to charge for intake/consultation. I highly recommend checking out your local BAR website for a free consultation. Just Google your city/county and 'bar association '. They usually have a way of finding someone who will give you 20-hr of their time for free legal advice. If you like them then you can retain them. Most law firms want to spend 30min with a client to determine if it's worth their time, the client is credible etc..this firm wants money for that..I moved on I recommend you do the same.

Response from owner

Frank, we're sorry that you were upset by the consultation fee that our firm charges for civil matters. Our firm's consultations are actually 30-minute "strategy sessions" where we provide high-level strategy and insight, and many potential clients have given us positive reviews after receiving the strategic value and insights that we provide. Best of luck to you as you move forward.

Warren Draper
1 years ago

I had a very prompt response time from the office to schedule my consultation call. They were very informative, from the man who to my initial information (Didn't catch name), to Leslie Shafer who was my legal consultant. Leslie was kind and very up front about any fees or payment as well as answered all of my questions and explained the process thoroughly.

Luis Rafael Miranda Rodriguez
2 years ago

They go above and beyond! They are amazing!

aytekin tenekeciLocal Guide
3 years ago

Worst law firm ever. Jared West is not a lawyer. He is a swindler. He will lead you to mistakes. I don’t believe if he really went to a law school. I have contacted to BBB as well.

Response from owner

"Unfortunately, we are ethically not authorized to respond with specific details. As with every client of this firm past or present, we wish you nothing but health and happiness and we hope your opinions change over time.

Michael EY1 photo
3 years ago
sonja jackson
3 years ago

they were awesome. so professional and precise. they took care of business. we would recommend to friends and family. no games, and no surprises.

Kyle Johnson
3 years ago
Mike Postel
3 years ago

I used Burnham Law for my recent case and they were amazing. All of the staff there are amazing and very knowledgeable! I highly recommend Burnham Law!

Karla Torres4 photos
3 years ago
Lee Malek
4 years ago

I am just starting a new case with Burnham Law. The start of it has not gone well with them. But then, I luckily got forwarded to Donna Bystricky, the Firm Manager, who went above and beyond to make sure the issues were fixed. Sometimes you get paired with a lawyer that you just don't jive with, don't be afraid to speak up, talk to Donna, and see what magic she can work. We've got a long way to go, but I like my chances better now.

Response from owner

Thank you for the feedback, Lee. We appreciate it.

Kaitlyn Scott
4 years ago

I was very impressed by Burnham Law, and so thankful I retained them. I was up against a claim made against me that held no merit and was quickly dismissed from the case thanks to Laurel and team. What I appreciated most about them was that they were quick to respond, easy to speak with, and explained things well. I've never been sued before, nor had to spend time engaging with lawyers, so having a lawyer that took the time to explain what was going on and didn't treat me as less than, was wonderful. And, I never felt like they were trying to get the most money out of me as a client, in fact I felt the opposite. I'd recommend them to anyone looking for lawyers who are honest.

Response from owner

Thank you for the thoughtful and honest review, Kaitlyn. We really appreciate it and we were honored to work with you.

Contact

Google Profile

Reviews
98
Claimed
No

Add this badge to your website

Get embed code