Burns & Jain Massachusetts Personal Injury and Legal Malpractice Lawyers

region, MA

82
Attorney Index
20 reviews
4.8
Google Rating
54 reviews
Burns & Jain Massachusetts Personal Injury and Legal Malpractice Lawyers

Practice Areas

Personal Injury

Business Profile

Law firm

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

JJ Long
5 months ago

I've hired Neil Burns for 2 separate cases, and both experiences have been positive and seamless. Neil and his team are very organized, professional, and kind spirited. They are there to answer any questions you have and are great communicators. I felt very supported during both cases, and I would highly recommend Neil and his team to anyone looking for a lawyer.

Response from owner

Thank you, JJ, for your kind words and continued trust in our firm. We are honored that you chose Burns & Jain Massachusetts Personal Injury and Legal Malpractice Lawyers for two separate matters. Neil and our entire team strive to provide organized, responsive, and compassionate representation, and it means a great deal to know you felt supported throughout both cases. We truly appreciate your recommendation.

S T1 photo
7 months ago

Roshan Jain is an absolute professional. He took the time to quell my fears and reassure me at every step of the process. He is genuine and caring and provided a level of service and care that is above the 5 stars. I highly recommend him and his team if you are in need of legal services. He is truly a stand out in the field of attorneys. You won't be disappointed.

Response from owner

Thank you for taking the time to share your experience. At Burns & Jain Massachusetts Personal Injury and Legal Malpractice Lawyers, we believe clear communication and genuine care are essential during stressful legal matters. Roshan takes great pride in guiding clients with patience and reassurance, and we are grateful you felt supported every step of the way. Your recommendation means a lot to our entire team.

VeeSullyLocal Guide12 photos
7 months ago

Attorney Burns and his team went above and beyond what I expected during the time of my settlement case. Jonathan and Brianna were so helpful and such a pleasure to work with. In the end Mr. Burns got me a lot more than I Initially expected. I was contacted when appropriate and the open communication between myself and the legal team was outstanding. I would recommend this firm to anyone. Mr. Burns explained everything to me and made me feel comfortable with choosing Burns and Jain. I wouldn't hesitate going back for future incidents. I couldn be more happy with the outcome. During a time when the government hasn't been as reliable to our communities, this settlement helped me in so many positive ways.

Response from owner

Thank you for such a thoughtful and detailed review. We are grateful you trusted Burns & Jain Massachusetts Personal Injury and Legal Malpractice Lawyers with your settlement case. Neil, Jonathan, Brianna, and the entire team are committed to clear communication, strong advocacy, and achieving meaningful results for our clients. We are glad the outcome exceeded your expectations and truly appreciate your recommendation and kind words.

Orlando Gregory
7 months ago

I have had the pleasure of working with Neil Burns in the past. He is an outstanding lawyer and helped me with my case. When I had a question about my case he was there to help me understand the process, and I would certainly recommend him to anyone!!! He is very experienced and cares about his clients!!!

Response from owner

Thanks, Orlando. It was a pleasure to work with you to resolve your legal issues. We remind clients all the time that COMMUNICATION is critical between a lawyer and client. We are proud of our ability to communicate and so pleased that you felt the same. Your review is much appreciated! Neil

Elaine Tordiglione
7 months ago

I had to file bankruptcy and I was not very happy about it. I found Neil Burns from the lawyers referral in Boston and I am so happy I did. Neil and the staff were professional, pleasant, and it was easy to work with them to find out what I needed to get this done. I’m very happy with what they did for me and I thank them very much for it.

Response from owner

Ms. Tordiglione, it was a pleasure to represent you. Our team works diligently to effectively represent our client's interests and we are overjoyed when we do so. Your review is much appreciated! Neil

Kenneth Guillory
7 months ago

I hired Attorney Burns to assist me with a trailer rental facility pursuing me for damages. I was referred to Burns & Jain by a family member. Attorney Burns sent a letter to the other party disputing the damages and asserting claims against them. As a result, the other party did not pursue their claims against me. I feel very relieved that the matter was settled so quickly and effectively. I would definitely recommend Burns & Jain.

Response from owner

Mr. Guillory, we are pleased that we resolved your consumer issue. it is satisfying for a lawyer to take the burden off of the client's shoulders - and we seem to have done that in this case. Thank you for your review! Neil

Hind Nadir
1 years ago

Choosing The Law Office of Burns & Jain was the best decision I ever made. After my accident as an Uber passenger with my special needs son, I was lost and overwhelmed by calls from the other parties. This firm stepped in, handled everything with kindness and professionalism, and truly understood my situation. They lifted a huge weight off my shoulders, and I’m beyond grateful!

Response from owner

Hind, thank you kindly! We represent many victims in Uber and Lyft and have been successful in resolution. We like to say that we are "aggressive, effective and caring", and Hind's review goes to the heart of this notion of professionalism. First, you have to be aggressive with the insurance companies and their insurance attorneys. Second, you have to be effective - it's not about grandiose filings or court appearances or fancy office space. It's about focusing on how to get results for this client in this situation. Finally, as Hind notes, we (try hard to) use "kindness" to truly understand our client's pain, suffering and their unique situation. Again, Hind, than you so much! Neil

Stasy Babb
1 years ago

I chose to work with Burns and Jain because of their expertise and great consistent communication. Attorney Burns and his team listened to my situation and made me feel like a priority. From start to finish, they were professional, honest, and genuinely cared about getting the best result for me. I’m really happy I chose to work with them!

Response from owner

We very much appreciate your Google Review, Ms. Babb! Thank you. "Listening" is a critical, yet often overlooked, attribute of professionalism. While most client sure appreciate this, not all could articulate it so well. "Getting the best result" is a natural consequence of listening to our clients' legal problem and working hard to achieve that result.

Arun SannutiLocal Guide10 photos
1 years ago

Very communicative, and helpful with explaining the process. Good result.

Response from owner

Much appriciated, Mr. Sannuti. Communication, explaination and a good result is what we would like all our clients to feel. Thanks again!

Brian KelleyLocal Guide
1 years ago

Attorneys Neil Burns and Roshan Jain promulgate themselves as one of the premier experts in legal malpractice- that is, engaging in litigation with your former attorney who has misled and misrepresented you, and you now potentially have damages and a claim against that attorney resulting from their negligence or deliberate malfeasance. Burns and Jain represent that they are expert in the more recent statutes of MGL Ch93A, which provides extended litigation and recovery rights, in some cases triple damages, to consumers and citizens who've been harmed by deceptive business practices of a wide array of MA businesses, including attorneys' practices. That is extremely encouraging. Potentially you now have a place to turn for help, in very intimidating and dark waters, when your own lawyer has not practiced in good faith, has deceived you, where they've been entirely negligent or lousy and it's harmed you, but nevertheless they are a lawyer and you're not, and magically their negligence turns to prodigious and suddenly effective diligence to fight you, their former client off. And other grievance avenues you've employed, with evidence, have gone nowhere. They’ve been prejudiced in favor of your nefarious former attorney. What do you do? Where do you turn? So Burns' and Jain's value proposition is very encouraging indeed. It is very hopeful. Where then is the problem? In practice, "in vivo", that is a biology term meaning “in life”, “in the body”, Burns and Jain evade you, elude you, forestall you, take in your attorney file which you’ve put yourself at risk to provide. They don’t respond, don’t comment, don’t call back, they leave you in the lurch wondering whether a paralegal asking for your former attorney file will then prepare it for Attorneys Burns or Jain to review. Did they review it? Is your claim not meritorious? They’ll gladly set up for you the humiliating experience, because you’ve gotten no answer yet provided your attorney file, of speaking yet again with their rather gate-keeping, admin Jonathan and trying to now audition for him, to perform your story improvisation-ally, in hopes that you have a shot to “pique the producer’s interest”, that is, to get some sort of informed eyes on your grievance story. You will not. But neither will you get a no. You’ll not only never speak with either attorneys Burns and Jain, even for a couple of minutes, you will never speak again with the paralegal who took in your former attorney’s file to presumably get an evidence-based starting basis for your grievance story. They have you perform in good faith in this byzantine ritual of trying to get a new attorney and their interest and ear, and Burns and Jain will blow you off without answer. Every other prospective new attorney out of dozens will tell you within hours or a day max if they can look further at your case against your former attorney. You may not like the answer, and God knows, you detest not being entitled to a reason for the rejection, and not getting one, and to thus be able to derive something fruitful in the act. But you know what? You move on and cross them off the list. They’ve extended you at least that useful courtesy. Not Burns and Jain. You know what a stark irony is here? These so-called MGL ch93A and legal malpractice experts, Attorneys Burns and Jain flirt with client-deception, and client-misleading conduct which are, themselves , violations of Mass SJC RPC (Rules of Professional Conduct for attorneys ) and possibly MGL ch93A. Are Burns and Jain impressive now? Are they trustworthy? Is that important in an attorney, especially one who touts to go after an unethical former attorney?

Response from owner

We ae truly sorry that Mr. Kelley did not experience a significant "value proposition". We take full blame. <br><br>I looked into his file and, notwithstanding the fact that we cannot reveal any facts of his matter, it looks like we did an intake on November 6, 2023; Mr. Kelley sent a copy of his file on June 6, some 7 months later. After reviewing the file we did not see a case in which we could successfully prosecute. We contacted Mr. Kelley, however, got not response. We will take the blame as we should have explained our thought process better. Attorney Neil Burns

Priti Gandhi
1 years ago

I recently received a subpoena involving a request for extensive records. Attorney Neil Burns and their team provided invaluable assistance. They drafted a detailed and persuasive response that effectively addressed the opposing counsel's demands. As a result, the opposing counsel dropped their request, saving me significant time, stress, and potential legal fees. I am incredibly grateful for their expertise and professionalism.

Response from owner

Thank you so much, Ms. Gandhi! When aggressive trial attorneys try to take advantage of folks, we appreciate the opportunity to defend them. We try hard to work effectively for our clients.

William Martin
1 years ago

Attorney Burns is my lawyer for my car accident’s my go to…Honestly he did his thing time after time again he fights hard for us without, a voice he is knowledgeable of the laws and trust me Burns make them burn… for a fact for the actions against you , I’m an a client and Jonathan is great as well helping out with cases always a phone call away I always feel comfortable and empowered with attorney burns on my side thanks again…good looking out Burns from William personally🙏🏾😊🤑 🥇☎️

Response from owner

It is always a pleasure to represent appreciative clients. Mr. Martin was an ideal client in that he focused on getting better, then on communicating with our team and myself about how we could achieve the maximum result for his case. Many thanks for such a wonderful review! Neil

Lynn McManus
1 years ago

Neil Burns was professional, knowledgeable, communicative & timely in helping us resolve a malpractice suit. We are extremely satisfied with the outcome, as it relates to a slip & fall accident. In addition, we felt that the lawyers were personable & caring about the individuals in our family! I would highly recommend this firm. Thank you for everything!! L. McManus

Response from owner

Blown statute of limitations in a solid personal injury case - Legal malpractice. Add failure to investigate, failure to communicate and deception. Unfortunately, we get many of these types of cases. Clients like Lynn and her family make working hard and tenaciously for justice a pleasure.

Kate McDonnell
1 years ago

I was referred to Burns & Jain and specifically Neil Burns through a lawyer who practiced a different type of law. From the first phone call with Neil, I felt comfortable in my choice. He made what had been a difficult time in our lives easier. He is hard working professional who makes himself and his team fully available to clients throughout the process at any time. The Burns & Jain team are a dedicated group of individuals who offer thorough explanation at each step of the legal process and through their kindness help you to feel comfortable and able to see the process through. My daughter and I were in a horrible head-on car accident, Neil and his team were able to help both of us navigate the legal channels and get insurance coverage maximized for us both. I would highly recommend the Burns & Jain team when you are seeking legal counsel.

Response from owner

It was a pleasure to work with Kate and her family. Navigating the legal process and fighting against the insurance adjusters and insurance trial lawyers is hard, albeit rewarding, work. We appreciate the positive feedback - and the successful outcome. Thanks, Kate!

Derek CLocal Guide
1 years ago

Contacted this firm for negligence claim. Firm was useless and waste of time. I hired another firm in Boston to address negligence matter.

Response from owner

Dereck, we are sorry we were not able to take your case. We get a lot of potential clients and unfortunately, we can only represent a few. We hope you found competent counsel and wish you luck with your case. Attorney Neil Burns

Ken KLocal Guide
2 years ago

Excellent attorneys. I highly recommend them.

Response from owner

Thank you, Ken. We love positive feedback and work tirelessly to achieve the best possible results for our clients. Neil Burns

sunshinepointeLocal Guide
2 years ago

Neil Burns represented me in a legal malpractice action with an underlying personal injury claim. His representation was well designed, meticulous and effective. He was dedicated and very professional yet an absolute pleasure to work with. I would even be inclined to say the experience was enjoyable! He left no stone unturned in pursuit of success. I highly recommend this law firm as top shelf in all regards.

Response from owner

Wow, thanks Sunshine Pointe! This case involved winning a trial in Superior Court, a finding that the defendant attorney violated the Massachusetts Consumer Protection Act, Chapter 93a, winning treble (triple) damages, and winning attorney fees. Apparently the insurance company and their trial lawyers did not take our case seriously at the outset! Nevertheless, we aggressively pursued our client's claims and were effective in achieving a great result. Working for clients like this is why we do the work we do! Thanks again for the positive review! Neil Burns

James Mullarkey
2 years ago

I had difficulty getting representation for a case where I was assaulted and injured by an employee at a place of business. Neil took the case, worked on it, and got what I needed. It wasn't easy and his firm got results better than expected. I can rest easy knowing that his firm took on a difficult case with my best interests in mind. Thanks Neil and everyone at the firm!

Response from owner

Wow! Thanks for that great review! Negligent security cases are tough as the insurance companies have initial access to their witnesses, control of the videos, and full knowledge of the premises. However, we were tenacious in following up on this matter for our client and aggressively pursued the defendant establishment. Thanks again for trusting us to represent you and letting other folks know. Much appreciated!

Ken Pefine
2 years ago

I was extremely impressed with the professionalism & care that Burns & Jain brought to my case. They believed in me and couldn’t have asked for a better result. I would strongly recommend if you’re looking for a lawyer to represent you.

Response from owner

Thank you, Ken! What a pleasure to work with! Many insurance companies and their insurance defense counsel require a non-disclosure agreement - so we can't comment on cases other than what is public information in the Court files. Nevertheless, we appreciate clients' comments, words of encouragement and praises.<br><br>I will add that being prepared, hiring the right expert witness and aggressively pursuing litigation matters is very effective.

Andrea Goldberg
3 years ago

As a law school graduate and someone who spent many years in the field, I am quite particular about who I choose for my legal work. I was not disappointed at all by choosing Neil Burns of Burns and Jain. He was caring, compassionate, and responsive. Highly recommend.

Response from owner

Thanks, Andrea! Positive reviews, by clients and other professionals, are always appreciated. We represent clients across Massachusetts who are victims of motor vehicle accidents, premises accidents, injuries from dogs, and legal malpractice.

Contact

Address
6 Beacon St #1025, Boston, MA 02108

Google Profile

Rating
4.8 / 5
Reviews
54
Status
Open
Claimed
Yes
Photos
3

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