Carla D. Aikens, P.L.C.

Detroit, MI

69
Attorney Index
7 reviews
4.0
Google Rating
7 reviews
Carla D. Aikens, P.L.C.

Practice Areas

Personal Injury

Business Profile

Legal services

Review Snapshot

7
Total Reviews
Limited Data
0
Last 90 Days
Inactive
29%
Response Rate
Low Response
12-Month Trend
Declining

Review Intelligence

Avg: 82/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication85
Outcome83
Responsiveness84
Empathy86
Expertise82
Fee Transparency75
Trial Experience77
Satisfaction80

Client Reviews

J HobLocal Guide1 photo
6 months ago

This firm demonstrates significant deficiencies in attorney-client communication and professional engagement. After retaining their services for representation following an automobile accident, accessibility to legal counsel proved exceptionally limited, with minimal opportunities for meaningful dialogue between attorney and client—a practice that fundamentally undermines effective legal representation. Effective advocacy requires collaborative dialogue and comprehensive understanding of a client's circumstances, objectives, and concerns. When communication channels remain closed and inquiries go unaddressed, legitimate questions arise about the quality and attentiveness of representation being provided. Personal injury matters, particularly those arising from vehicular collisions, demand nuanced understanding that cannot be achieved through minimal or sporadic contact. Interactions with the firm demonstrated a disappointing lack of professional courtesy. Responsiveness to reasonable questions and concerns should be a baseline expectation in any professional service relationship, particularly one involving matters of legal significance and personal wellbeing. The firm appears to maintain an extensive caseload, which seemingly compromises their capacity to provide individualized attention to clients. When volume takes precedence over quality, clients inevitably receive diminished service. The impression conveyed is that financial priorities have overshadowed the fundamental obligation to deliver competent, attentive, and conscientious legal services. Prospective clients should carefully consider whether this firm's approach to client relations aligns with their expectations for professional legal representation.

Response from owner

I think you have the wrong firm, as we don't recognize your name and we have few auto accident clients. You also appear to be located in South Carolina and we do not handle auto cases there.

Lakisha McMillonLocal Guide109 photos
1 years ago

I had the pleasure of working with Carla for a case. Her crew was always steadfast and transparent with helping me through my 6 year case. It was a very emotional case for me, and when I felt like giving up, Carla kept my case moving forward. She took my case to the MI Supreme Court! She never stopped fighting for me, kept me encouraged the whole time, and most importantly, kept it real with me. I appreciated getting to know her. I highly recommend Carla for your litigation needs!

AceLocal Guide
1 years ago
Sushma Harris1 photo
3 years ago

Really nice and understanding team Thanks

Jessie Irby
4 years ago

Carla atkins is the best that ever did, her whole team helped me with every step of the way with my case and made sure they listened to my problems and my story. Their whole team stays on top of everything, made sure nothing bad happens to you. It’s almost like we were a family looking out for each other. These guys are the best I’d you guys ever need legal help make sure to call these guys, there not money hungry and they actually care about you! Thank you Carla!

Blessing or Lesson Reviews 786Local Guide1911 photos
5 years ago

Just when i thought no one cared for me, i made one last call to CARLA AIKENS and it turned out to be the best thing i ever did! Carla Aikens law firm made me feel like i still mattered!! Every other law firm brushed me off or wanted to much money and didnt want to listen to me barely. Then that all changed after i made that call , it was like i called my over protective family. They listened to all my concerns even if a rambled on at times but that didnt phase them, they just wanted to hear all my concerns and then reassured me ill be ok and THEY WOULD HAVE MY BACK ALL THE WAY AND THEY DID!!! I NEVER ONCE HAD TO WORRY AND I APPRECIATE THAT MORE THAN MOST, ALSO THEY WERE BEYOND FARE ON MONEY AGREEMENTS! I PROMISE IF YOU FEEL YOU HAVE NO WHERE TO TURN FOR HELP CALL CARLA ASAP!! YOU WILL FEEL LIKE YOUR BLOOD FAMILY IS STANDING UP WITH YOU AND FIGHTING ALONGSIDE YOU BLOW FOR BLOW UNTIL VICTORY! IN MY 36 YEARS ON THIS PLANET I CAN HONESTLY WHOLE HEARTEDLY TELL YOU THAT I HAVE NEVER MET ANY LAW FIRM THAT REALLY FIGHTS FOR YOU AND YOUR RESPECT LIKE CARLA AIKENS LAW OFFICES, THE WHOLE TEAM WAS VERY RESPONSIVE AND RESPECTFUL TO ALL MY CONCERNS!! I HAD THE HONOR OF BEING DEFENDED BY CONNOR AND CARLA AND I NEVER FELT MORE EMPOWERED IN MY LIFE! GOD BLESS YOU ALL!!

Response from owner

Wow. Thank you so much for this review. It was truly a pleasure to work with you. Continual blessings to you, as well.

Tanya YoungLocal Guide
6 years ago

Contact

Address
615 Griswold St, Detroit, MI 48226

Google Profile

Rating
4.0 / 5
Reviews
7
Status
Close
Claimed
Yes
Photos
2

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