Carpenter & Guy, PLLC

region, NC

65
Attorney Index
20 reviews
3.7
Google Rating
43 reviews
Carpenter & Guy, PLLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCivil law attorneyCriminal justice attorneyElder law attorneyEstate planning attorneyFamily law attorneyGeneral practice attorneyLaw firmAttorneyTrial attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
20%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 75/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication78
Outcome76
Responsiveness77
Empathy78
Expertise75
Fee Transparency69
Trial Experience71
Satisfaction74

Client Reviews

Kelsey Jenkins
7 months ago

We had a stressful situation closing on a house. Carpenter& Guy went above and beyond. Shoutout to Amber.

Stan Grose
7 months ago
Moose&spirit Littlejohn
1 years ago

I’m very grateful for this law firm they have been there for me through my ups and downs my stress with my situation they was there to help and they was phone a call or just a email away they was there, i can’t thank this law firm enough from the receptionist to the paralegal to the attorney and staff what they did for me. highly recommend them if you need assistance, sincerely, Henry littlejohn

JOHN WOLFELocal Guide5 photos
1 years ago

They are tenacious and caring It's been 6 years. They have been fighting for my wife's grievance, including all the judges quitting. New judges. They kept at it and it ended with us being satisfied. We cannot begin to say thanks to the best law firm ever

Tim Ryan
1 years ago

Terrible follow up and communication after the initial consultation. I finally dropped the firm after calling over a dozen times over a month only to be told by the receptionist or the paralegal that “she’ll call back later or tomorrow.” The calls never came. The agreed upon documents were never sent either. Now I’ve wasted a month and have to start over again. Not happy.

Alexis Langlois
2 years ago

This firm's communication with us as clients was terrible and unprofessional. This was our twelfth real estate closing in our life and by far the worst.

Ricky Marr2 photos
2 years ago

I can’t say just how grateful I’m for this place. From the first meeting Kim and her staff were amazing and made me feel so comfortable with how things were going to be handled. Not only did I receive regular updates but Kim and her staff went above and beyond by making regular calls and sending emails just to see how I was doing after my accident. In the end things were settled and Kim made me feel appreciated and like she actually cared about me and respected me. I highly recommend this law firm to anyone looking for help.

Kevin Hall
2 years ago

Kim Carpenter is, as the saying goes, "the real deal"! I can't recommend her highly enough. She is as ethical as anyone I've ever dealt with in any profession. SIMPLY AMAZING.

Pat M1 photo
3 years ago

I'm not sure why Google shows low reviews about "Him" because the attorneys are Kimberly and Agatha (women). Kim Carpenter represented me for a civil dispute. She took the time to become familiar with the details of my case, ask pertinent questions and provide options for resolution. Would use again.

N Melter (Simplynature5425)
3 years ago

Kim Carpenter represented me during my divorce while I was living in another state. I was referred to her and I’m really grateful for the recommendation. Laci her paralegal, was very down to earth and helpful. They are a busy practice and if you don’t hear from them in a reasonable amount of time, just call again. I highly recommend them!

Jacob Gribble1 photo
3 years ago

Never called me back. I left two messages for them to call me and never got a call back from them.

David SiemensLocal Guide35 photos
4 years ago

Friendly and informative on matters of estate planning.

J CandlishLocal Guide2 photos
4 years ago

Called them regarding a serious family matter. The receptionist was great. However the law clerk who took our info promised to contact me the next day. Two weeks later, still no call. Maybe they should think about being a little more professional. Won't be calling them again.

Leelo StarnesLocal Guide8 photos
4 years ago
Mason Donlin
4 years ago

Kim is a terrible attorney when it comes to getting the job done and client relations. After you pay her, she slow rolls the process and could care less when your case is heard. Over two years of Kims excuses, "her" asking the courts for extensions and $3500 paid up front, my step mom is no better off then she was before she regretfully used Kim. My stepmom had to find another attorney, who immediately resolved her case within one month. Carpenter us a joke and a fraud who needs to be reported to the bar.

Response from owner

There is no person by this name or any similar name that is or has been a former client at this firm or represented by Attorney Carpenter. Further, the firm has had no clients with similar facts or circumstances.

John BueckLocal Guide15 photos
4 years ago

Kim is excellent at her job. Very professional an knowledgeable.

Response from owner

Thank you, John.

The Pencil Stand
5 years ago
Ragan Buchanan
5 years ago

I was very pleased with the amount of work my lawyer Kim Carpenter put into my case. I would recommend her any day!

Response from owner

Thank you. I enjoyed working with you. My best to you and your family.

Andrea AndereggLocal Guide
5 years ago
Ricky Bobby
5 years ago

This firm ruined my life. They told me what I wanted to hear, and as soon as they had my $3,000 they abandoned me and hung me out to dry. They are con artists in every sense of the word. I was able to recover some of my money by complaining to the bar about their billing practices and I would suggest anyone reading this who has likewise been taken advantage of by these people to do the same. Do not use this firm.

Response from owner

Our firm records reveal that “Ricky Bobby” is not and has not been a client of our firm at any point in time. Further, there have been no client disputes with the State Bar.

Contact

Address
559 W Main St, Sylva, NC 28779

Google Profile

Rating
3.7 / 5
Reviews
43
Status
Open
Claimed
Yes
Photos
2

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