Castle Law

Joliet, IL

74
Attorney Index
50 reviews
4.2
Google Rating
74 reviews
Castle Law

Practice Areas

Personal Injury

Business Profile

Attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
35%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 86/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication90
Outcome88
Responsiveness89
Empathy91
Expertise86
Fee Transparency79
Trial Experience81
Satisfaction84

Client Reviews

Gervase Bolden
7 months ago
Brenda ChandlerLocal Guide
1 years ago

This closing has been a horrible experience. Cannot get a closing statement that matches the contract. Do not be surprised if they call and yell at you that they’re ready for closing and when it comes time, they didn’t even have the title work ready.

Curt StoweLocal Guide
1 years ago

I used Brian several times. The first couple of cases went well, then I lost three weeks of time in getting my tenant out due to him not responding. I unfortunately gave Brian another chance and in this case I also lost several weeks trying to get him to respond to file my case, then he told me I had to get docs notarized which I was never required to do before. I don't know if he was intentionally trying to give me the run around or what but I did not have to do this with the him previously or the lawyer I used to replace him. He tried to tell me the failed responses were due to office staff changes, which maybe that was part of it, but I emailed him directly and he failed to respond. His prior office staff wasn't any better. In another instance I had to dispute a charge to get a refund even after I was told they would refund my card. They didn't and I had to go thru the run around with my cc to get the refund.

Janet Willison
1 years ago

Castle Law is our go to Real Estate Attorneys.

Response from owner

Janet, thanks for much for the kind words! We truly love working with our clients and providing great service and a top-notch experience!

Laura Espinoza
2 years ago

I have an appointment with Sergio about a roof company contract, he was really kind and answer all my questions that day. He said he will fully review the contract and call me back in couple days, it’s been more than two months and no call back I been calling and leaving voice messages and nobody has return my call unfortunately.

Kary L2 photos
2 years ago

We worked with Sergio for our closing and he was nothing short of amazing! He and Olivia were very professional. Sergio was extremely knowledgeable and made our first house closing so calm and easy. We would absolutely recommend Sergio and the Castle Law team!

Brian McclardLocal Guide67 photos
2 years ago

My attorney William Lohran merged with castle law, since then I had my LLC expire, no phone calls returned and no service. I reached out to castle law about a different attorney to handle my needs and guess what Ed the attorney who I was told would help me never called back. I highly suggest whomever is reading this to take their business elsewhere and I guarantee you’ll get better service!

Erick Lindsey jr2 photos
2 years ago

They don’t return your call, I left numerous calls, Voicemail, with very specific details of what I was calling behalf of Creating new LLC. I wouldn’t recommend doing any business with them

Jesus De luna
2 years ago

Poor service

Erasmo Trujillo
2 years ago
Elvira1 photo
2 years ago

I reached out to Castle Law for a Real Estate matter and discussed my case with Sergio. I knew instantly I was in good hands. There was constant communication throughout the entire process and any and every question I had Sergio was more than willing to answer it. I felt at ease knowing he was representing me and I will not hesitate to call him again for any future matters. I was very satisfied with the service and the absolute professionalism that Sergio and the team at Castle Law represents. I was very impressed with his knowledge and approach to the matter and I would truly recommend reaching out to Sergio and the team at Castle Law!

Steffan Allen
2 years ago

Could not have been happier working with Gary and Lisa. They made the sale of our home and the purchase of our new home as smooth as possible. Highly recommend reaching out to them when purchasing your home.

victor melgoza
2 years ago

Trust Castle law Attorney Krause and pamela to handle your eviction case. They did a phenomenal job with mine. I couldn’t be any happier. The attention they give your case is second to none. They communicated with me from start to finish and they never left me wondering. They obtained an eviction order from a bad tenant that I had. I owe them everything and I would not hesitate to use them again. Trust me when I tell you they are the best around. Thank you Attorney Krause and pamela for what you guys do.

Response from owner

Victor thank you for the Google review. And yes, Brian and Pam are exceptional at what they do. Castle Law is honored to have them on our team (and fighting for you)!

Emmanuel Gamboa
2 years ago

Pamela is absolutely wonderful. My team and I were in communication regarding a difficult tenant. Castle Law was ready to help us and be our ally. It’s hard being a landlord now a days but Castle Law and Pamela the difficult process much easier. Thanks again. When needed I will be back.

Response from owner

Emmanuel, thank you for the review. Pamela is truly exceptional at what she does and takes great pride in helping our clients in difficult times.

Angel DoughertyLocal Guide88 photos
3 years ago

Although they couldn't help me, they were very nice and professional.

Response from owner

Thank you Angel. While we may not be able to handle all situations, we will always act professional when interacting with all potential clients.

Michael PaganLocal Guide
3 years ago

Probably one of the worst attorney services I've seen. Sergio was on the other end of a real estate deal and ghosted our attorney and their own lender for about 10 days leaving all parties confused and frustrated. Had to basically force a response after days of no contract. Incrediblely unprofessional. I'd look for another service for any real estate needs unless you like being strung along and ghosted. Shockingly unprofessional.

Theresa BuckLocal Guide2 photos
3 years ago

I have now left two messages in regards to wanting a consultation since early last week and no one has returned my phone calls. First voicemail was left on the main line after the phone rang several times. Called back two days later and was told to leave a voicemail for Pam. Still haven’t heard back from anyone and it’s been well over a week. Absolutely awful, I wouldn’t recommend wasting your time here.

Carolyn Watson
3 years ago

Called Brian Krause to help with problem with deed. Very professional and knowledgeable and will help me until problem is solved. Definitely recommend him to anyone needing help.

Response from owner

Thanks Carolyn. We are privileged to have Brian on our staff of attorneys. He is tenacious when it comes to fighting for our clients.

Andrew RemillardLocal Guide
4 years ago

When there was a problem with our closing, they disappeared. They wouldn't even return my attorney's phone calls. Now we are dragging their client to court. A simple courtesy of a returned phone call could have easily resolved this matter. If this is how you like to do business, then by means use them. However, you do so at your own risk.

Response from owner

Castle Law does not represent you. We have a 5 star review from our client. While we always strive to create win-wins with the outcome of any case or closing, sometimes that’s not possible. In those circumstances, we will always zealously represent our clients interest.

Nancy TalagaLocal Guide
4 years ago

Very courteous. And prompt

Response from owner

Thank you Nancy. We like to think our staff goes out of their way to help our clients!

Contact

Address
2 129th Infantry Dr, Joliet, IL 60435

Google Profile

Rating
4.2 / 5
Reviews
74
Status
Close
Claimed
Yes
Photos
2

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