Castronovo & McKinney, LLC

region, NJ

65
Attorney Index
20 reviews
3.7
Google Rating
6 reviews
Castronovo & McKinney, LLC

Practice Areas

Personal Injury

Business Profile

Employment attorneyLaw firm

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 75/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication78
Outcome76
Responsiveness77
Empathy78
Expertise75
Fee Transparency69
Trial Experience71
Satisfaction74

Client Reviews

TERRELL HENRYLocal Guide1 photo
5 months ago

I highly recommend Tom and his legal team. From the very beginning, Tom was professional, responsive, and extremely knowledgeable. He took the time to clearly explain the legal process and made sure I understood every step along the way. What stood out most was his dedication and preparation. Tom paid close attention to every detail, fought hard on my behalf, and always made me feel like my case truly mattered. I also want to recognize his partner, Paul. Together, Tom and Paul demonstrated exceptional skill, confidence, and commitment. Their teamwork and professionalism gave me complete confidence in their representation. If you’re looking for attorneys who are experienced, honest, and truly committed to their clients, Tom and Paul are people you can trust. I’m grateful for everything they did for me and would absolutely recommend them to anyone needing strong legal representation.

Response from owner

Thanks Terrell. It was a pleasure working with you. All the best to you and your family in the future!

Shannon Lobue6 photos
6 months ago

The decision to use Castronovo & McKinney was a great decision for me . My case was handled professionally, quickly and could not have gone any better. It was a very difficult situation and they proved they were willing to go in and fight hard for me and my rights and I was extremely happy with the outcome.

Response from owner

Thank you Shannon for the great review. Please keep in touch.

Clair MB8 photos
7 months ago

The team was always professional and kind.

Response from owner

Thank you very much Clair MB for your positive rating. We sincerely appreciate it.

Pamela DeCanio
8 months ago

Tom McKinney assisted me with understanding my severance agreement when I was separated from my company and provided me with guidance for dealing with HR. He was very supportive and helpful . I would highly recommend his services!

Response from owner

Thanks Pamela. It was nice meeting you and I wish you all the best and a merry Christmas!!

Pamela Romero1 photo
9 months ago
Response from owner

Thank you very much Pamela Romero for your positive rating. We sincerely appreciate it.

Roger DeBonis4 photos
9 months ago

Spoke 3x with AI Reception and Intake named SARAH. Might be the best law firm on Earth, bu they never call back. That is pretty much unacceptable and AI def cool but not if a real person never calls back.

Response from owner

Sorry for the bad experience Roger DeBonis. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

Vanessa MLocal Guide10 photos
9 months ago

Tom is an extremely knowledgeable attorney who gets you phenomenal results. He is a masterful professional and shows compassion. He will keep you informed throughout the process but also help you understand the legal aspects of your case. I'm thankful to have had his excellent representation, due to his outstanding work i was able to have a favorable outcome.

Response from owner

Thanks Vanessa! It was great working with you and all the best to you and your family.

Geneva Morton
9 months ago

Definitely a great experience. Trust worthy sufficient. Honest and will definitely have ya back . 10/10 i recommend

Response from owner

We're humbled by your kind words, Geneva Morton! Thank you for placing your trust in us.

Jose Rebs Realtor
10 months ago

Tom and his team were diligent working on my case and provided a very positive outcome!! I hope I never have the need for his services again, but if I do I would not hesitate to call him again! Thank you Tom, Anais, and team!!

Response from owner

Jose Rebs Realtor, thank you for the wonderful review! We’re thrilled to know that we've met your expectations.

John Palmer
10 months ago

Paul and his team are very knowledgable, personable, and they take time to thoroughly explain options and alternatives. Very impressed with their handling of the case and the outcome.

Response from owner

Thanks John for the great review. We appreciate it!

Erica Taveras
10 months ago

I reached out to this firm after reading many positive reviews, hoping for a professional consultation regarding a sensitive employment matter. I submitted their online contact form over a week ago and didn’t receive any response, so I followed up by phone on 10/3/2025. A woman named Sarah answered. During the first call, I spent about 10 minutes sharing relevant information and answering questions before the call abruptly disconnected with no follow-up. When I called back, Sarah answered again but didn’t acknowledge our earlier call. She repeated the same questions, and when I pointed out we had just spoken, she deflected. At one point, she even claimed to be AI, though I could clearly hear office background noise, which raised concerns about transparency. I explained that I value clear communication and requested an email address for follow-up. She rattled it off so quickly I had to ask three times and eventually had her spell it out, which left me uncertain if the address was even valid. While I understand many firms are understaffed or busy, the lack of follow-up, dropped call, and confusing interaction gave me the impression that my time and concerns weren’t being respected. Based on this experience, I’ve decided not to move forward with a consultation. It simply didn’t feel like a safe or client-centered fit for me. Update 10/11/2025: I changed my review to 1 star. I appreciated the reply I received to my review and attempted to call at least for closure. "Sarah" answered again, and like last time, I heard office background noise. I let her know my name and that I was following up on a Google Review I had left. I asked if I could speak to an attorney or paralegal. She replied that no such person existed at the firm. I am highly disappointed. Please note, I am not the only one who has had issues regarding "AI" or the intake phone call for consultation.

Response from owner

Erica: We spoke on the phone and went over your matter in detail. We are sometimes behind on calls as we are a busy law firm. It was nice speaking with you and we do hope that you update this review as we are a small business and these reviews can have an impact on us.

C S
11 months ago

Horrible service... Well, lack thereof. Contacted them twice no call back. Talking to a stupid AI robot. Any attorney that can't hire actual staff, doesn't need anyone's business! UNACCEPTABLE!!

Response from owner

We have had back to back trials and are very behind calls. Feel free to call me on my cell at 973-219-4007. I’m happy to discuss this with you.

chase gogh
11 months ago

basically did a quick "intake" with an ESQ that followed up <72hrs after inquiry. I felt privileged to deal with an attorney. He was down to earth & frank about why: * There's a matter to pursue so I'm not wasting my time. * It's not in his wheelhouse class act. I'd say anyone could trust these guys given my encounter with their exemplary service.

Response from owner

chase gogh, your praise is so meaningful to us! We’re honored to have received your feedback.

A ALocal Guide3 photos
11 months ago

You call and you’re dealing with an AI operator. I want an authentic lawyer, not a robot.

Response from owner

We do have an automated answering service when our receptionists are not available. I’m sorry if that was a bad experience. You can call me on my cell at 973-219-4007 to discuss your potential case. Tom McKinney.

Edward EidLocal Guide
1 years ago

Tom is a super nice guy and has a great sense of humor. I previously misjudged his new AI system answering machine but was nonetheless impressed on how well it asks questions and receives answers as if it were human. Tom will call you back and be super helpful and try to lead you into the right direction even if he can't specifically help you with representation. He actually listens to your concerns and will do his best to help you.

Response from owner

Thanks Edward for the review. It was a pleasure speaking with you.

Sima Isachenko4 photos
1 years ago

I highly recommend Tom McKinney of Castronovo & McKinney, LLC for his exceptional legal representation in my retaliation case. From the very beginning, Mr. McKinney demonstrated professionalism, patience, strategic insight, and unwavering dedication. I always felt heard and supported, never once having to worry about the process. His clear communication and thorough preparation gave me great confidence every step of the way. The entire staff was equally supportive, always ready to step in when needed. Thanks to Mr. McKinney’s skill and commitment, the whole process went smooth. His dedication to justice and his clients is evident in every interaction. If you are seeking a knowledgeable, trustworthy, and results-driven attorney, Mr. McKinney is an outstanding choice! Thank you !!

Response from owner

We're beaming with pride, thanks to your review, Sima Isachenko! It's feedback from people like you that inspires us.

Devon DuhartLocal Guide2 photos
1 years ago

Really horrible. I have an employment issue and don’t even want to help. Don’t even want to talk to me about it. Feeling discriminated. I ask secretary if he can help me in where to go. So I can stop searching on Google. For a lawyer. Secretary came back with no answers. I would look for another law firm. Don’t waste you time. Don’t seem like will fight for everything you deserve

Response from owner

Devon: We have 3 attorneys on vacation this week and we are behind on calls. You can reach me on my cell - 973-219-4007 to discuss.

C Marie
1 years ago

I cannot thank Paul Castronovo and the team at Castronovo & McKinney enough for their outstanding representation in my whistleblower case. From day one, their tenacity, work ethic, and unmatched attention to detail gave me confidence and hope during an incredibly difficult chapter of my life. When I started this journey, I had nothing, but because of their support, I now have the foundation to rebuild a comfortable and stable life for my family. Their commitment to my case was evident not just during the trial, but in every step taken over the years leading up to it. I always felt that regardless of the outcome, every possible angle was covered and the strongest case was presented. Special thanks to Tom McKinney, whose precision and dedication further strengthened my legal team. If you’re looking for a legal team that truly fights for you with integrity and professionalism, I wholeheartedly recommend Castronovo & McKinney.

Response from owner

Thank you Candice for the amazing review. We are so excited for you and the result that we were all able to obtain together! It has been a pleasure working with you and please keep in touch.

Sven Schmit
1 years ago

Tom was fantastic, helping out on a very short timeline. Would recommend

Response from owner

Thanks Sven. Appreciate the nice review.

S. Hannibal
1 years ago

I had a situation happen at work where a boss slapped my ass... male on male contact... Tom McKinn gave me the honesty that I needed to move forward... Appreciate him telling me exactly what my situation is instead wasting my time...

Response from owner

Thank you so much for the review. We hope everything works out. Please keep in touch if you have any other legal needs.

Contact

Address
10 Broad St, Newark, NJ 07102

Google Profile

Rating
3.7 / 5
Reviews
6
Status
Open
Claimed
Yes
Photos
3

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