Chaplin & Gonet

Whats the receptionist problem? I called just trying to get information about a case. She couldn't find mine or the people who retained them information and requested my SSN!! When i denied giving her that, she hung up! IS this place a scam ??

I am currently in debt because of this firm ! I got into an accident 11 years ago and this law firm listened to a false allegation from two people and paid them 25,000 a piece . Based off of a lie! Since then I was told my one worker my debt was 50,000 and once satisfied with x amount of money I would be okay . I get switched to a new worker and she says that was a lie and I have to pay the amount in full. It is 2026 and I’m now in debt $101,000 because “interest” is added every year. On top of that I was never served by a sheriff in my home state and this is ruining my livelihood! I am going to get a lawyer to help me sue and get out of this mess I can’t even be a parent to my kids and take care of them because of the extra bill to keep a piece of plastic each month. I’ve never heard of nothing of this nature not even anyone else I explained this too has heard of it . Every dog has their day and this Law firm will !

I contacted this lawyer's office on behalf of a relative. Ms. C. Clemons needs sensitivity training or another line of work. I was never demeaning or rude during the entire conversation, just trying to understand the process for my relative. She would not answer certain questions and took offense to ANY scenario I presented. My relative gave full verbal permission for me to speak with her, she is his case manager. It's best to be proactive not reactive. You would of thought she was the debtor not the bill collector. No compassion, would've gotten better answers and results speaking with AI.

If zero stars was an option, that’s exactly what I would give them. You cannot reach these people by phone at all during business hours. It’s almost like you’re forced to go in but we live two hours away. Please shut this place down!!!

The communication from this place is absolutely horrible. They ignore every single call. It doesn’t matter what extension you try , no one ever answers. You’re basically forced to go there in person just to get help. There’s always someone sitting at the front desk, yet they act like the phone doesn’t exist. It’s extremely unprofessional, and I’ve never experienced anything like it. The way they treat people is inhumane; no empathy, no compassion, just completely money hungry behavior. I honestly pray that none of their family members ever have to encounter people who treat others the way they do. Luckily, I’m able to come up with the money when they pull their funny business, but I know there are people who can’t and I genuinely feel horrible for them. I already feel like my back is against the wall, so I can only imagine how helpless others must feel dealing with this place. This place is very unwelcoming and overall not even worth one star.

ZERO STARSSSSS !!!!!!!! They are a scam !! $1800 to start arrangements to be put on a payment plan is ridiculous and if you miss a payment be prepared to pay another 1800 to get back on track. Seem like you’ll never get to pay it off because they add ridiculously high interest rates. And if you want to make a payment online or over the phone they charge you an extra 70$ just for THAT and says that’s how their systems work. 70$ fee to make a payment online is RIDICULOUS!!! it’s no way someone can drop 3600 and make 150$ payment every 2 weeks just for the balance to not even decrease. They are robbing and stealing. They need to be shut down.now they trying to garnish wages

These people will serve you drag you to court and refuse to answer the call when you’re tryna make the payment ridiculous I’ve been calling all day and apparently not a single person is working no front desk answer nothing

This company has no moral work ethic

This Firm is absolutely the worst company to do business with. The receptionist doesn’t answer the phone on purpose . No one is ever working on normal business hours. They will switch your case worker without notice. And then tell you your new case worker is not available for months due to personal reasons .And then send you to a voicemail of another case worker and take no accountability when no one is available to return your call. God bless the people who are enslaved to dealing with this broken unprofessional company .

The worse agency ever! 2k to start before a payment arrangement ? I need a payment arrangement just for the down payment...we all need to contact the BBB and other government agencies and report these freaks

By far one of the WORST companies !! Please save your time and money

They are the worst

They don’t answer the phone I’m trying to get my drivers license reinstated after paying 2000 for a down payment but now these people can’t even answer the phone let alone call back I swear they make me not wanna pay them because they can’t even help me help them what kinda service is this because it won’t customer service