region, NC
Mr. McCrea was great with all the details and flexible to work with us. He was very detail oriented and provided great guidance throughout the process.I will seek his services if I ever need legal services again.
Thank you so much for your kind words. It was a pleasure working with you, and we truly appreciate the trust you placed in our firm. We strive to provide clear guidance, flexibility, and attention to detail for every client, so your feedback means a great deal to us. Please don’t hesitate to reach out if you ever need assistance in the future.
I am extremely disappointed with the level of service provided by the Phillips and McCrea office. Communication is consistently poor, and it is nearly impossible to speak with anyone directly when assistance is needed. Even for basic requests such as a password reset, I am repeatedly informed that no one is available and that the issue will be marked as urgent, yet there is little to no follow-up afterward. These delays create unnecessary frustration and disrupt workflow, especially when the request is time sensitive. Being told repeatedly that an issue is urgent without any timely resolution has become exhausting and unacceptable. The lack of responsiveness and accountability has significantly impacted my experience, and at this point, I am very dissatisfied with how matters are being handled by this firm.
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how delays and lack of follow-up can be especially difficult when a matter is time-sensitive.<br><br>We do want to respectfully clarify that the services described in your review were handled by a separate firm that is no longer affiliated with our office following a recent firm restructuring. While we cannot comment on another firm’s internal processes, we take concerns about communication very seriously.<br><br>If there is any confusion regarding firm responsibility, we welcome you to contact our office directly so the matter can be properly directed.<br><br>Thank you for taking the time to provide this feedback.
This firm made my process so seamless and effortless on my part. All I literally had to do was read my emails and submit the requested documents. Tylisa is a gem and made this so easy for me. Marcel explained the process thoroughly so I knew what to expect. I would definitely use the firm again if needed. Thanks again to this group!!!
Do not hire Them. It's been 6 months no return calls or E-mails. I've left numerous messages. Only to get return phone calls from a case manager. I haven't spoke to an Attorney physically or through e-mail since I first hired Their office. They are unprofessional, inexistent, and borderline fraudulent. I will be reporting them to the Better Business bureau, The Bar Association and another Attorney
Very pleased with their services helping me to win my appeal.
I am very dissatisfied with the way things were handled with this law firm. I was working with Nikolas Aldana, the paralegal concerning my grandson’s appeal with Social Security disability. I was on a time crunch and reached out in June. I had 60 days. I called and called and was told all they could do was send an urgent message. Never received a callback from him to know if my case was taken. My 60 days came and went. Now I have to start all over with my grandson’s disability claim. I would not recommend anyone to this practice.
Mr Phillips is the epitome of professionalism, genuine kindness, and courtesy! He has helped me with my case, he listened to me sincerely, friendly, and I could not have found better representation. Thank you Mr. Phillips! -Regina from South Carolina
Spoke with Michael once, called and left a message with someone about a deadline the SSA had stated would decline my application and never heard anything else from this firm. Thanks for the phone call.
They spent time with me and listen ed to my needs!
Micheal Phillips and his team guided me through a very difficult Social Security Disability and Social Security SSI process that took about 4 years. Michael personally kept me informed through each step, even though some took an excessive amount of time. I would strongly recommend his team to anyone needing assistance applying for either Social Security Disability or SSI.
Natalie is a great lawyer and I highly recommend her. She did what my previous lawyer said could not be done. She kind, professional, and she listens to her clients. She ia a very unique person.
Marcel and his team were excellent! They put me at ease during a very difficult and stressful time! I was able to focus on recovering, which made a huge difference in my life! You can tell that they actually care and want the best for you! I would highly recommend Marcel and his team!
If have been denied from getting your SSDI this is the law firm you need handling your case! Mr Phillips & his staff are the real deal … Give them a call @ rest assured you will have team on your side that will get the job done! Thanks Mr Phillips for your superior service
Natalie Andruczyk o got a bad experience with her as family doctor. She came to the medication covering her drive cost without getting our documents with her forgetting at home...So all the money we spend on these attorneys they just fool us and make money out of our hard earned money and enjoy there life making our life miserable....most ignorant lawyer.....
Title: Unsupportive I hired Natalie to help me recover my car and handle my divorce after experiencing domestic violence. Before taking $6,000 from me, she never explained that my goals would not realistically be possible under the type of case she was filing. If she had been upfront about the legal limitations, I would not have hired her. After she received payment, she finally told me my case would be treated as equitable distribution, not one that would directly address my losses. Throughout the process, I felt unsupported, unheard, and even judged. She made comments that came across as victim-blaming, questioning why I stayed in the marriage after the abuse started — which was extremely hurtful and unprofessional. When I expressed how I felt about the lack of communication, the lack of results, and the way I was treated, instead of trying to address my concerns, she told me to find another lawyer. In the end, I saw no meaningful results from her representation. Based on my experience, I would not recommend Natalie to anyone, especially those seeking compassionate and honest legal support.
The Attorney was very pleasant and respectful and helped me feel better about receiving the help I needed
My experience with Phillips & McCrea has been great from the start. Marcel is very thorough, listens well and shows genuine concern for the reason that caused me to seek legal advice and action. I would certainly recommend this firm.
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