Buffalo, NY
I am writing to commend the excellent work of attorney Tyler Wood. I had over one hundred interactions with Mr. Wood and he was 100% every time. He was knowledgeable, prepared, work-driven, and punctual. In addition he is a great listener and really cares about his clients. I am very grateful to Mr. Wood, and I know I could not have found a better attorney.
I cannot say enough good things about Tyler Wood. He has been kind, patient, knowledgeable, and incredibly diligent. What truly stood out was how he treated me as a person throughout the entire process. I called him more times than I can count — sometimes for small worries, sometimes for big ones — and he always took the time to listen. He explained things clearly, never made me feel like a burden, and helped calm me down when everything felt overwhelming. He truly works with you every step of the way. Tyler pushes for what his clients need and stands up for what’s right. I always felt like he genuinely cared, not just about the case, but about my well-being. I am so grateful for his support and would recommend him without hesitation.
I am posting this review to warn others based on my experience. I suffered a broken pelvis due to a workplace incident involving my supervisor, James Garrison, which was formally documented on a C-3 Workers’ Compensation claim. An incident report was filed on January 25, 2022, clearly tying the injury to my employment. Despite this documentation, Vivian repeatedly told me that I “couldn’t prove” my broken pelvis was work-related. That statement was deeply concerning given the existing records and reports. From my perspective, the handling of my case felt aligned with the insurance adjuster’s position rather than with advocating for me as the injured worker. I was frequently left to do much of the work myself, while being told everything was being handled properly. Communication was dismissive, and legitimate evidence was minimized rather than developed and presented. If you are seeking strong, independent Workers’ Compensation representation, this was not my experience. Based on how my case was handled, I would urge others to proceed with caution, ask detailed questions, and ensure their attorney is actively advocating for them—not deferring to insurance interests.
Scheduling medical appointments are the claimant/patient's responsibility. Claimant's attorneys do not schedule medical appointments for their clients as it could be considered improper contact with a physician under the Workers' Compensation Law." "The C-3 referred to in this post is a document that needs to be completed and signed by the injured worker/claimant. In this particular instance, this person had not even retained our firm when the C-3 was completed and filed." "It should be noted that just a few months ago this person gave us 5/5 stars
From the beginning, Vivian Rocher responded that she had not made money off your case since Jerry Gambino died. She poorly represented me. I’ve lost tons of money on the medical, and she tagged up with the insurance company to cancel me. I am sorry, Vivian, but karma will come. Good luck with the rest of your life. For everybody else, she’s in it for the money, not your medical. If you need proof, please get in touch with me
Attorney Cole & his staff make the buying process seem less for my clients.
Thomas Hewner does not look out for his clients. Best interest.
I have Vivian Roche for my workers comp case, she fought for me when no one else would. She is a good person with integrity and excellent attorney. Edit 9/11/24 I also want to add in her paralegal Tyler for always being helpful and explaining things so I can understand them. Keep up the good work!
This law firm is a joke and does not return calls. I have left messages three times each for Tom Hewner and Keith Rosso and neither has ever returned my call. I have even left additional messages with their secretary and none of my calls get returned.
Richard and team made our house sale and purchase very easy and convenient! They were thorough, professional, friendly and efficient. Highly recommend!
My husband was recently experienced a work related injury. We were unprepared and uncertain as to what to to next. We made a phone call to Cole, Sorrentino, Hurley, Hewner & Gambino PC. We were immediately contacted by Vivian P. Roche Attorney at Law. She made my husband comfortable and feel like she had his back at all times. Answering any and all our his questions. Our experience with Vivian and her firm was excellent and surpassed all our expectations. Would recommend this firm to anyone who would need legal advise. Thank you! Jill & Jim Peckey
They don't handle defamation cases
Amazing job... Need's to explain things in a little more detail other than that he is great.
Left a voicemail and emailed it's been over 48 hrs no response??? Actually saw Mr Cole on YouTube
Since Jerry died this place has been terrible. Like with EVERYTHING. I haven't had a return call in 4 mos. They aren't even communicating with workers comp lawyers. They are allowing the lawyers on the opposite side to contact me directly. They are late on paperwork, communicating and more. They never told me my lawyer died I had to call them. William Like is no longer there I found out by asking them after months of no calls & Vivian had a assistant call me the same day I got injections I was allergic to . Of Course I couldn't answer correctly. I called to give them information and no calls. It's her job to know my Dr appointment. SMH poor Jerry this is sad.
Tasha Frazie is the best lawyer ive ever needed! I was stuck in a mess and needed help. She rose to the challenge and did my case right. I'll hire her if i ever need a lawyer in future and i refer her anytime someone needs one!
Everyone at the firm was great to work with. From helping with the estate probate, to handling a very challenging real estate sale. I would highly recommend them.
Richard was amazing! He walked us through the home buying process and answered any questions along the way. He was quick and efficient with everything. I would definitely recommend them to anyone!
Vivian Roche goes above and beyond for her clients. She always went the extra mile for my family. I would give this law firm a 5 star, we have truely been blessed. Thank you! 😊
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