Commonwealth Law Group

region, VA

81
Attorney Index
20 reviews
4.6
Google Rating
123 reviews
Commonwealth Law Group

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCivil law attorneyEmployment attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
90%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 95/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome97
Responsiveness98
Empathy100
Expertise95
Fee Transparency87
Trial Experience89
Satisfaction92

Client Reviews

G.T. S.
6 months ago

Unless you have a cut and dry turn-key case, do NOT bother calling this firm. They are rude, cut you off mid-sentence, and make their evaluation STRICTLY on monetary value of your injuries... not the merit of the case (and when I say that I state it coming from a mid-tier (100k+) valued case!). I have never felt so dismissed in my life, and cannot recommend this firm to anyone who needs REAL representation. I was not even allowed to speak long enough to describe the case and evidence before being cut off multiple times to get to "possible damages". If you do not want to be treated as a number in line to extract funds, go elsewhere. I did.

Response from owner

Thank you for sharing your feedback. We are genuinely sorry to hear that your experience during the intake process did not meet your expectations or our firm’s standards for professional courtesy. We strive to treat every individual who contacts us with respect and attentive care. We appreciate your comments regarding our communication style, as we are always looking for ways to improve the way we engage with potential clients. We wish you the very best with your legal matter.

Dean MaloneLocal Guide61 photos
7 months ago

I have had the opportunity recently to work with Seth Carroll. He is tenacious and hard-working. I would have no reservations trusting him with my case.

Deborah EdwardsLocal Guide
10 months ago

Thank you Dustin for your update. You have giving me all the information that I need to know with my Worker Comp injury case. I appreciate everything you are doing to help this case to succeed. Keep up the good work. If anyone needs representation Dustin is the best. Thank you Dustin and your wonderful team.

Response from owner

Thank you for taking the time to leave us a review. We continuously work to create good client experiences, and we’re sorry to hear that we missed the mark here. Your attorney will contact you shortly to provide an update on your case. If you have any other issues, please do not hesitate to contact our office and ask to speak with one of the firm's partners. Thank you.

Marquita Miller
1 years ago

I Really Appreciate Common Wealth Law Group They Keep U Informed & Up to date On Everything My Lawyer & Team Was Always Reachable At Anytime If I Had Any Concerns Or Questions I Would Highly Recommend Them To Any Of My Family & Friends.

Response from owner

Thank you, Marquita - we appreciate your kind words!

Autumn PerezLocal Guide17 photos
1 years ago

I have to say this past year they have been very helpful and very patient for being a first time. I would highly recommend anybody that’s been hurt in a work accident or whatever case it may be I definitely recommend Common law they help me with my caes and settled fast they don’t play no games they’re all about making sure their client is happy. I’m very excited that I got to meet with them and I know I probably gave them a headache, but they were very helpful.

Response from owner

Thank you, Autumn, for your kind review!

Richard Smith
1 years ago

Well we have been with firm for the last several months coming from another law firm that I let do to lack of communication, Max has been up to date with us and has done his job far and I believe and beyond what we expected, thanks Max. Seth has been handling my case very well no complaints yet lol jk doing a great job would recommend the firm to anyone that ask, thanks again and look forward to continued progress.

Response from owner

Thank you, Richard, it has been an honor representing you! Thanks for the kind words!

zuhirah robinsonLocal Guide236 photos
1 years ago

This law firm did an awesome job with my case. Thanks again Dustin and Leslie you guys are great!

Sabine Hallums
1 years ago

A while ago I was referred from a different Attorneys office to this Commonwealth Law office. I do not remember the guys name on the phone but i was talking down too, and disrespected. and very rude. I will not ever call this office ever again to seek help . And I will not ever referral friends and family . this person/office doesn't deserve a star but unfortunately i have to give one otherwise i cannot post this

Response from owner

Hi Sabine, we do our best to treat everyone we speak to with respect and integrity. We care deeply about our clients and prospective clients. That said, there can be a number of reasons why a potential case may not be the best fit and we try and be transparent about that at all times-with everyone's best interest in mind. We're sorry that you feel you we treated unfairly.

Vox PopuliLocal Guide81 photos
1 years ago

I received an unsolicited phone call from this agency. The caller identified themselves as simply "Holly." I asked Holly a question and she told me to hold for a moment as she was driving. I asked her to call me back when she wasn't driving as she was clearly distracted. And who wouldn't be - she is driving a car and attempting to take care of some business matter, presumably. Holly then gets upset because I won't speak with her while she is driving a vehicle. I then just hang up because of how angry she was getting. She acted as if I was being rude to her by asking her to call me when she wasn't driving a vehicle. I don't know if this type of thing is commonplace at Commonwealth, but this is not acceptable even once. And if you don't think this is concerning, consider your own potential financial liability- vicarious liability is a thing.

Response from owner

Hello, it appears that you may have the wrong business as we are an injury law firm in Virginia and we do not have any employees by the name of Holly. If you do have the wrong business, we kindly ask that you remove your review. If you believe you have the correct business, we are happy to discuss your concerns. Please contact us at (804) 999-9999, option 2.

Memphis Barnard
1 years ago

I’ve had an absolutely amazing experience with Commonwealth Law Group, specifically my legal team, Merrin Overbeck and Ashlee Johnson, despite some lack of communication (purely my end) I was still able to reach an amazingly favorable outcome thanks to them, I’ve already begun to recommend them to all of my friends who happen to need services they can provide! Hopefully, I should never need an attorney again but if I do, I’m glad to have a great place to start, and they definitely have my future business if needed!

Response from owner

Thank you for the kind review, Memphis! It was our honor to represent you!

John Wagstaff
1 years ago

If I could leave a 0 star I would horrible experience working on my case over a year to get rip off at t he end I got to be held responsible for there mistake took over a year to realize they did guess they satisfied now after they got me to sighn should have went eles where

Response from owner

Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us at (804) 999-9999, option 2 or email with any further comments or suggestions? We hope we can use this to improve in the future.

Lisa Hines
2 years ago

Dustin Carter (attorney) and Leslie Et Alia (paralegal) have represented me on my workers compensation case since 12/2022. They have worked tirelessly to get final resolution on my case and kept me informed throughout the process. I am thankful for their help and would not have gotten anywhere with my case without them.

Response from owner

Thank you for the kind review, Lisa!!

Perry Whitaker
2 years ago

I was very please with the service that The Commonwealth Law Group gave me. My lawyer answered all of my questions with great clarity and patience. They kept me informed every step of the way, which gave me a great peace of mind. Their negotiation skills were VERY impressive. I will highly recommend this law firm.

Response from owner

Thank you for your review, Perry! It was our honor to represent you.

Kenisha WillisLocal Guide21 photos
2 years ago

After reading the reviews, I reached out to the firm in November of 2023. Gave them information regarding my case. Sadly there was no follow-up, return phone call or anything. I've reached back out to them a few times however there's never anyone to speak with or talk to. After submitting my case information multiple times I had to choose a more responsive firm.

Response from owner

Kenisha, please accept our apologies. Our attorneys reviewed your case and tried to contact you multiple times, unsuccessfully. Only now have we realized we had an incorrect phone number for you, which is why we weren't able to reach you. Thank you for contacting us in the first place and we wish you nothing but the best with your case.

K HLocal Guide8 photos
2 years ago

I was following up on a record request. Brianna was super pleasant when I spoke to her!

Response from owner

thanks for your kind words!

Bryan Williams
2 years ago

Merrin Overbeck and her paralegal Ashlee Johnson were top notch! I had a case with another group that dragged for almost 2 years, and was very frustrated. Merrin did a phenomenal job in researching the case and putting the case front and center prior to the 2 year anniversary of the accident. I could not be more than happy with the effort both her and Ms. Ashlee put towards my case to get it resolved. I know they had other cases, but they both made it feel like I was at the top of their list during our conversations, and were so organized that I'm glad they were able to take over the case and get me to a conclusion. If I have the misfortune of another Workers Comp case or personal injury, they will be the first people I reach out to. Thank you to both for finally getting me some compensation for my injury.

Response from owner

Thanks so much for your kind words, Bryan! It was our honor to represent you.

Matthew WindlandLocal Guide
2 years ago

I really Enjoyed working with Merrin Overbeck with CLG. Always very professional. Did an awesome job with all areas of my case with Workman's Comp. Hopefully I won't need to reach out in future, but if I do, It will be her that I ask for!!

Response from owner

Thank you for your kind review, Matthew!

Brooke WittenLocal Guide5 photos
2 years ago
Response from owner

thank you for your review, Brooke!

Vicki Lodge
2 years ago

You will not find a better law firm, anywhere, then Commonwealth Law Group. They treat their clients with the highest integrity and respect. They went above and beyond to help, and won, a difficult case for my son. They worked very quickly and diligently on the case. They were extremely thorough! They were all so very kind and professional. A special shout out to Seth, Brianna and Gianna who were all outstanding and an absolute pleasure to work with. I will never look any further for another attorney then this group of truly wonderful people.

Response from owner

Thank you for your kind words, Vicki!

Baby Yoda
3 years ago

The people here seem racist they were very ignorant towards me after hearing my voice and I was very respectful the lady who answered the phone as well as the guy taking down the case information this place is very unprofessional and have unpleasant workers that push people away when calling in. dont recommend

Response from owner

Thank you for taking the time to leave us a review. We continuously work to create good customer experiences, and we’re sorry to hear that we missed the mark here. Would you please consider reaching out to us at (804) 999-9999, option 2 or email with any further comments or suggestions? We hope we can use this to improve in the future.

Contact

Address
3311 W Broad St, Richmond, VA 23230

Google Profile

Rating
4.6 / 5
Reviews
123
Status
Open
Claimed
Yes
Photos
85

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