Rochester, NY
Receptionist has an attitude when you call. She doesn’t know What cases her law firm handles she has a bad attitude when asked questions but that’s her job. Like get a different job. Also be in the fact that people are calling for legal representation. You don’t know what they’re going through. You would think that she would have a better attitude. I just don’t want any help from them because of her because if you act like that who else act like that there?
The worst!
I want to thank Sean Merritt and Connors and ferris for the hard work and dedication for my workmans comp case and the settlement I received, I highly recommend them very awesome attorneys!! And again thank you! From Joseph Englebert.
One star only, because they are allowing the insurance companies to pay what they want, and when they want we have been struggling financially because this FIRM DOES NOT CARE FOR THE VICTIM. every time we call, the only answer we get is ok we will reach out to the insurance company, a week will go by and sometimes few weeks will go by before you even get an answer on your payments. Again they will allow the insurance company to do as they please when it comes to victim payments.
The verdict still out they have been extremely helpful so far see what happens in the future...... Well case closed. I can say Chris and his team were fantastic. Took care of everything right up until the end.
Sean Meritt was my Workers Compensation lawyer and helped me fight a 3 year battle that ended in a positive way in my opinion. I am unsure what would have happened without him and I am grateful.
Conners & ferris does not fight for thier clients, after reading reviews, seems like seems like only a few of thier clients had a good experience with this law firm. They keep sending my son workers comp check so that the pay out will be less at the end. They don't seem to fight hard for thier clients like the commercial advertisement. And oh yeah, Connors & Ferris, your staff are very rude. They need customer service training.
Chris M thank you for taking the time to leave us a review. We value your feedback as it is essential for our continuous improvement. We are committed to delivering high-quality experience, as well as legal services so we would like to understand better how we can enhance your experience. Please feel free to contact us at (585)262-2667 with any specific feedback or suggestions you have. We are here to listen. Sincerely, Greg & Tom.
👍🦅👍
Thank you Ben Flugel for your 4 star review and for sharing your experience with us. We are thrilled to hear you has a great experience with our office and were satisfied with our services. Our team is committed to providing exceptional legal support, and it's always rewarding to hear our efforts have had a positive impact. If you need any further assistance or have questions, please reach out. Best regards, Greg & Tom.
Every time a problem a rises that law firm runs. We been since 2023 trying to get something done about my husbands headaches and neck to which he already has had surgery. All they do is want there money. The attorney lets the girls in the office take care of things. His headaches are so bad he fell and broke his hand. Yet the board lets the insurance company just slide. And people Congress allows this. I when you call there bluff they drop you as a client.
I regret not going back to them for my second case. Sean was great and I felt satisfied with the end results of my case.
Thank you Dtp Gaming for your 4 star review and for sharing your experience with us. We are thrilled to hear you has a great experience with our office and were satisfied with our services. Our team is committed to providing exceptional legal support, and it's always rewarding to hear our efforts have had a positive impact. If you need any further assistance or have questions, please reach out. Best regards, Greg & Tom.
I was initially assigned to Justin who seemed to be ok, but he disappeared, and I was turned over to Sean/Shawn who wasn't very helpful or communicative. He sat on my claim for over a year. After following the instructions he gave, he said that he couldn't help. I will NEVER call them if things arise in the future, and Never refer them to anyone.
Great experience having a Lawyer represent me in my Workers Comp case. I had Sean Meritt as my Attorney. He and the supporting staff did an amazing job. Communication, questions, guidance, professional. I don't know how it could be any better.
Dave And Lori Abraham thank you for the excellent 5 star review! We're glad you had a positive experience and appreciate you choosing our law firm for your legal needs. Your feedback is incredibly valuable to us. Should you, anyone in your family, friends or co-workers require our services again, we look forward to serving you. Greg & Tom.
Great job. Very professional. Prompt responses with knowledgeable answers.
Bob Thoman , we are so grateful for your 5 star review. Thanks for sharing your rating with us and the community. Our team was delighted to work with you, and it's wonderful to know our office was able to provide you a great experience and to meet your expectations. Your trust in our firm is greatly appreciated, and we're here for you anytime you need legal guidance in the future. Warm wishes, Greg & Tom.
Chris Mesh has helped me in two prior situations so I really don’t like writing this review. I’ve have personally delivered clients to him so this isn’t about their ability to help in a case. I’ve called once a week for now 3 weeks, leaving a message for a return phone call. I was instructed by Chris to call him after my latest surgery so this isn’t even an unsolicited call, not that should even matter. I’m a previous client and a potential new case client. However I have received no return call. Are the messages not being given? Are they just being ignored? I don’t know the answer, all I know is this is highly unprofessional. Especially when the matter is their clients health. I’m very disappointed with this as I had nothing but high praise from previous experiences. I can’t even tell you how many ppl I referred over the last few years beyond the one I hand delivered. Hopefully if Chris hasn’t been given the messages then someone can let him know.
Hi, Anthony. thank you for your review. We're disappointed to learn your experience with our firm was not reflective of the high standards and reputation we have for our legal services. We understand how important your legal matters are and want to assure your feedback is being taken seriously. We are here to listen and would like to understand more about what happened and how we can do better. Please feel free to contact us at (585)262-2667 so we can address your concerns thoroughly. Best, Greg & Tom.
Carol Clark thank you for the excellent 4 star review! We're glad you had a positive experience and appreciate you choosing our law firm for your legal needs. Your feedback is incredibly valuable to us. Should you, anyone in your family, friends or co-workers require our services again, we look forward to serving you. Greg & Tom.
I had Marc DiMatteo as my attorney and literally did nothing. Every time I call his receptionist says he’s busy. The worst law firm I have ever dealt with!
I hired Conners and Ferris in 2019 my lawyer was Brian who I liked very much he left the firm then I was told I had a different lawyer named Justin apparently he also left the firm and then I was assigned Marc DiMatteo who doesn't ever return calls and could care less about my case. I'm trying to wrap my head around the fact this firm gets $9000.00 when they don't care about us "little" people. This particular attorney has done nothing on my case and the one attorney that did Brian is no longer with this firm, with that being said I don't think he deserves that much of my money for doing nothing and nothing is what he did.
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