Consumer Law Group

Joliet, IL

64
Attorney Index
50 reviews
4.8
Google Rating
2,289 reviews
Consumer Law Group

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyBankruptcy attorneyCriminal justice attorneyFamily law attorneyAttorneyImmigration attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 58/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication79
Outcome53
Responsiveness55
Empathy67
Expertise51
Fee Transparency50
Trial Experience53
Satisfaction59

Client Reviews

rosa rios
5 months ago

I'm handling an asylum case in Illinois, and Rocio Martinez was very kind and provided excellent service.

Response from owner

Thank you, Rosa, for taking the time to share your experience. We are pleased to hear that Rocio provided you with kind and professional care while assisting you with your asylum case. Our team works with a structured intake and attorney-led review process to ensure that every case receives careful evaluation and clear guidance. As a national immigration firm serving clients across the country through virtual consultations, we appreciate the trust you have placed in our team.

Edgar Juan Tomas
5 months ago

Today I started my work permit application process. The requirements and steps to follow were explained to me. I was assisted by legal assistant Iris Gabriel... everything was clear to me, and I left feeling friendly and satisfied with her work and how she treated me.

Response from owner

Thank you, Edgar, for sharing your experience. We're glad to hear that Iris took the time to clearly explain the requirements and steps involved in your work permit application. Our team uses a structured case intake and evaluation process so that every client understands how their application will progress. With over 200,000 inquiries handled and a nationwide team of attorneys and legal staff, we appreciate the opportunity to assist you.

Luis Lopez betancourt
6 months ago

Today I started my work permit process. I'm applying from Florida. Today they explained the requirements and steps to follow. I was assisted by legal assistant Iris Gabriel. Everything she explained was clear; she answered all my questions and was very kind in her explanation. I was very satisfied and would recommend her service.

Response from owner

Luis, we appreciate your valuable feedback. Starting the immigration process with clear explanations and organized preparation is a fundamental part of our team approach. With thousands of approvals each year, we remain committed to constant communication and careful handling of every case. Thank you for recognizing Iris's dedication.

Torres
6 months ago

We are processing our residency application. Today they explained the requirements and steps to us. I was assisted by legal assistant Iris Gabriel. I loved the service; excellent attention. Highly recommended.

Response from owner

Thank you, Angel, for your recommendation. We are pleased to hear that Iris Gabriel clearly explained the requirements and steps involved in your residency application. Our firm uses a structured, multi-stage process to ensure clients understand each phase of their application. We appreciate your trust in our team.

Flor Alvarenga
6 months ago

I'm processing my residency application from Virginia. Today I was welcomed and they explained the documents I need. I was assisted by legal assistant Iris Gabriel, who was very specific and clear, leaving no doubts. She was very kind and professional. I'm quite satisfied with the service, and so far I would recommend her to anyone else. Don't hesitate to hire her.

Response from owner

Thank you, Flor, for sharing your experience. We are pleased to hear that Iris Gabriel provided you with clear and detailed guidance as you began your residency process from Virginia. Our firm uses a structured intake and review process led by attorneys to carefully explain the requirements and answer any questions you may have. We sincerely appreciate your recommendation and your trust in Consumer Law Group.

jorge hudiel
6 months ago

I am processing my naturalization from Wisconsin. Today, I met with legal assistant Iris Gabriel, who explained the requirements and steps to follow. Her explanation was very clear and precise, and she answered all my questions. She provided very professional service, and I can recommend her services.

Response from owner

Jorge, we appreciate you taking the time to leave such valuable feedback. Providing detailed explanations and organized case preparation is a fundamental part of how our national team supports clients. Since 2010, we have maintained our commitment to professionalism, clear communication, and consistent follow-up at every stage of the process. Thank you for recognizing Iris's dedication.

Ana Maria Sastoque Avendano
6 months ago

I started my permit process today. I was welcomed to the process and the requirements were explained to me. I was assisted by the legal assistant, Gabriel, who was very kind and professional.

Response from owner

Ana Maria, we appreciate you taking the time to leave us a 5-star review. Starting the immigration process with clear explanations and professional guidance is fundamental to how we work nationwide. Thank you for recognizing Gabriel's professionalism.

Giovanni rivera
6 months ago

I'm in the process of renewing my residency permit. Today I spoke with lawyer Iris Gabriel, who explained the requirements to me. Everything she explained was very clear; I had no doubts, and all my questions were answered. I recommend this service 100%.

Response from owner

Thank you, Giovanni, for your recommendation. We are pleased to hear that Iris Gabriel clearly explained the requirements for your residency reinstatement process. Our structured, attorney-supervised process ensures accurate and detailed guidance. We appreciate your trust in Consumer Law Group.

Fabiola Toaquiza
6 months ago

My experience with Jessica Gongora of Los Guardianes del Pueblo has been very positive. Throughout my asylum process, I received humane, respectful, and empathetic treatment. She was always very patient in answering my questions and clarifying my doubts.

Response from owner

Thank you, Fabiola, for sharing such valuable feedback. We are pleased to hear that Jessica treated you with patience, respect, and empathy throughout your asylum process. Our firm uses a structured, multi-stage approach to ensure clients feel informed and supported throughout complex processes. We sincerely appreciate your trust in our team.

ANDRES PEREZ
6 months ago

I was attended to by Yesica Gongora from the village guardians who answered my questions regarding the asylum case.

Response from owner

Andres, we appreciate your 5-star review. Clear explanations and professional guidance are essential in handling asylum cases nationwide. Thank you for acknowledging the support provided by our team.

Marcos Marquez1 photo
6 months ago

Mr. Ramiro was very kind and attentive; he answered all my questions.

Response from owner

Thank you, Marcos, for your feedback. We're pleased to hear that Ramiro was attentive and answered all your questions clearly. Our team approach and structured follow-up are designed to keep clients informed throughout the entire process. We appreciate your trust in our firm.

Wilbert Rivera Alfaro
6 months ago

Excellent service, I highly recommend them. Very professional and personal service. They helped me get my work permit and continue to help me with my case.

Response from owner

Thank you for taking the time to leave this valuable feedback. Supporting our clients in achieving significant milestones, such as obtaining work permits, and providing ongoing long-term guidance is an essential part of our team approach. As a national immigration firm serving clients since 2010, we remain committed to professionalism and personalized attention. Thank you for your trust.

Gerardo de Jesus Parra Escobar
6 months ago

I am very happy and grateful for the excellent kindness, attention, and professionalism of your advisors, with special mention to Mr. Johnny Sanchez and Ms. Rocio Martinez. Congratulations on your great performance!

Response from owner

Thank you, Gerardo, for your valuable feedback. We are pleased to hear that Johnny and Rocio provided you with professional and dedicated care. Our team approach ensures consistent support throughout the entire process. We sincerely appreciate your kind words.

Ismael Sanchez
6 months ago

Very professionals I got my work permit under visa u thank you so much rocio Martinez!!

Response from owner

Thank you, Ismael, for your kind review. We’re pleased Rocio supported you through your U visa process and work permit approval. Our firm follows a structured case review and ongoing communication system to help clients reach important milestones. We appreciate your trust in Consumer Law Group.

Sunshine PRETTY
6 months ago

I'm currently in the process of applying for a T visa. So far, they've kept me updated on the entire process and every change that has occurred. I'm confident they're doing a good job. Ms. Rocío Martínez was very efficient with her information and perfectly explained every detail I needed to know during the call. Everything is going well so far, and I believe it will continue to do so!

Response from owner

Thank you for sharing your experience. We are pleased to hear that Rocío provided you with detailed and efficient explanations during your T visa process. Our team uses a multi-stage case management approach to keep clients informed of every step. We appreciate your trust.

Ana Vargas
6 months ago

I'm handling my court case and I received my biometrics appointment. Rocío Martinez was very kind and answered all my questions, thank you.

Response from owner

Thank you, Ana, for your feedback. We're pleased to hear that Rocío was able to assist you with your biometrics appointment and answer all your questions. Our firm prioritizes clear communication and structured follow-up in court cases. We appreciate your trust.

Gerardo Garza Rodriguez
6 months ago

I started my residency process with the firm today. The legal assistant, Iris Gabriel, attended to me and explained the requirements and steps to follow in a clear, professional, and excellent manner. They were very friendly, and their service is highly recommended.

Response from owner

Thank you, Gerardo, for your feedback. We're pleased to hear that Iris explained the residency process to you clearly and professionally. With over 200,000 consultations handled nationwide, our team prioritizes clarity, professionalism, and excellent customer service. We're glad your experience reflects this.

Mirna Cerrato
7 months ago
Response from owner

Thank you, Mirna, for your 5-star rating. We sincerely appreciate you taking the time to recognize our team. Our firm uses a structured process of consultation and legal review led by attorneys to provide clarity and consistency to every client. We greatly value your support.

Angie Salas
7 months ago

Thanks to Legal Assistant Rocio Martinez for handling my case so well; the service was excellent and fast in Minnesota. 🤍

Response from owner

Thank you, Angie, for your feedback. We're glad to hear that Rocio provided you with prompt and dedicated service in your Minnesota case. Providing efficient service with clear communication is a top priority for our team nationwide. We appreciate you choosing Consumer Law Group.

Fernando Bravo
7 months ago

My legal assistant rocio, has been very supportive throughout my process, Im from Chicago, Illinois

Response from owner

Thank you, Fernando, for your kind words. We’re pleased to hear that Rocio has been consistently supportive throughout your process. Our team-based approach allows clients nationwide, including Chicago, to receive ongoing communication and follow-ups. We appreciate your trust in our firm.

Contact

Address
160 S River St Suite 108, Aurora, IL 60506

Google Profile

Rating
4.8 / 5
Reviews
2,289
Status
Close
Claimed
Yes
Photos
39

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