Craig Swapp & Associates

Kennewick, WA

82
Attorney Index
50 reviews
5.0
Google Rating
166 reviews
Craig Swapp & Associates

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 99/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency95
Trial Experience97
Satisfaction100

Client Reviews

Aleisha Smith
4 months ago

Very quick to resolve, explains everything perfectly, answers questions I have any time and communicates very pleased

Response from owner

Aleisha, thank you for trusting our firm with your injury case!

Shemu'el -Samuel S- Salsbury
5 months ago

Took a little bit with usaa but they kept up fighting for me and we won our settlement!!!! I highly recommend you get with Craig swapp and associates you won’t be disappointed even 2 years later if it takes that long. Thank you Craig swapp and associates

Response from owner

Thank you for your kind review!

Deborah CrassLocal Guide
5 months ago

My team at Craig Swapp, & Associates, were completely satisfying. I went to them to get a peace of mind. They gave that to me and more. The whole time the case was open they were there for me. Even just to reassure me. Erin Rice continued to help and get answers for me to my satisfaction. Lee Peterson. my attorney, is the strength to the whole case going forward. He knows what is going on and got me help way beyond my dreams. All because I wanted a peace of mind, which I got. Thank you, Lee Peterson and Erin Rice God bless you and yours. Deborah C

Response from owner

Deborah, we appreciate your review and the chance to serve you!

Tanner Stevens2 photos
5 months ago

What started off as a very Painful and miserable experience was made all that easier by my attorney, Lee and his assistant Erin. The communication was amazing. I swear I bothered them nonstop Throughout my case. Thank you for getting my settlement up to what we did and now I can move on with my life.

Response from owner

Tanner, we appreciate your review and the chance to serve you!

Todd Grant
6 months ago

As a practicing physician In the auto injury arena, I can truly say that Craig Swapp And Associates have been professional and respectful with our patients. They have given Our patients the assurance and confidence that their bills will be covered so they can get the kind of care that they need to recover from not only their injuries, but their property damage to their vehicles. I was just with a patient this evening that commented on how grateful he was for the help that he received with Craig Swapp. Stating that they really listened to him and that the opposing insurance company did not want to total out his truck but the frame was bent and not safe to drive. Craig Swapp was able to help settle his claim and get him back on the road again. I trust Craig Swapp. They will treat you right!

Response from owner

Thank you so much for taking the time to share these kind words. We truly appreciate your recognition of the care and effort our team puts into helping our clients and fighting for them every step of the way.

Pyper Jeppson
7 months ago

Lance is an expert in his field!!

Response from owner

Thank you for your positive feedback on Lance. He is a highly skilled and a valuable member of our team.

Don Bridges
8 months ago

Great people great job

Response from owner

Thank you for your review, Don!

Juan Sebastián López1 photo
10 months ago

I am not a client but I would recommend Craig Swapp to anyone who may need their services !

Response from owner

Thank you for the great review, Juan! We’re always here if you need us!

Gabriel Williams
10 months ago

Nate helped me out and did a great job explaining how this works 👍

Response from owner

Nate is definitely an amazing asset for our firm, thank you for your feedback!

Emilee Hernandez
12 months ago

Had an amazing experience at state line speedway- the Craig Swapp employees were all so kind. Them sponsoring the event just shows how much they care about our community!

Response from owner

It was amazing to meet you guys! We love supporting the community at events like Stateline Speedway.

Averie Forschler
12 months ago

So grateful for Craig Swapp, they made my experience at state line the best! Big thanks to them for sponsoring the event… 10/10!

Response from owner

It was amazing to meet you guys! We love supporting the community at events like Fear Factory.

Nathan Smith
12 months ago

So grateful to Craig Swapp for there generosity and support in sponsoring State Line Speedway. It's businesses like Craig Swapp who help keep local racing alive and thriving. Thank you for believing in our community and the excitement that this sport brings to so many!

Response from owner

Nathan, it was great to meet you at the Stateline Speedway! We'd love to discuss your experience with our team more, please call Jeremy at 800-404-9000 M-F 8-5. Thank you!

Amber Anderson
12 months ago

The Craig Swapp employees were very friendly, I love that they were supporting the community at the State line Speedway!

Response from owner

It was amazing to meet you guys! We love supporting the community at events like Stateline Speedway.

Chelsy Fiebelkorn1 photo
12 months ago

The people we encountered during our experience were very kind and honest and friendly!

Response from owner

We appreciate you stopping by our tent at Stateline Speedway!

Deb ParkinsonLocal Guide
12 months ago

Thanks to Lance Tilley for walking me through the process of things in a way that I could understand. He followed up all along the way and answered all my many questions! I will definitely recommend Craig Swapp and Associates especially Lance!

Response from owner

We are fortunate to have Lance on our team. Thanks for your review!

Matt Berg
1 years ago

Great to see you out in the community

Response from owner

We love supporting the community at events like Stateline Speedway!

Julie KoonsLocal Guide1 photo
1 years ago

Thank you for coming out and support Stateline speedway! So nice to meet you all.

Response from owner

It was amazing to meet you guys! We love supporting the community at events like Stateline Speedway!

Honey Brown1 photo
1 years ago

I didn’t think a paralegal could change my life, but then again, I also didn’t think I’d be sobbing & blowing snot into a manila folder on a Tuesday. Enter Erin, an angel sent from above. I came into that law office a total wreck… puffy-eyed, no coffee, and clutching my nasty Manila folder. Erin greeted me with a smile, a box of tissues, and a pen that actually worked (that alone earned her five stars). She somehow turned my tear-soaked ramblings into real legal steps. She explained forms like she was narrating a bedtime story (probably because I was acting like a baby), complete with dramatic pauses and “don’t worry, this part looks scarier than it is.” At one point I made a comment about “falling apart.” And she calmly replied, “That’s okay, I’ve got a stapler.” She has the best snort/laugh. If you want a paralegal who is also a jokester on the side, wow she is it. I came in broken. I left… stapled together and more supported than I’ve felt in a lifetime. Thanks Erin!

Response from owner

Thank you for your wonderful review, Honey! We pride ourselves in going the extra mile for our clients, so it's great to hear that was your experience.

Darrin Love
1 years ago

Erin & Lee went above and beyond and fought for my settlement. They listened to every concern I had and answered all my questions, providing more than what I had anticipated throughout the whole process. They made sure to put all their efforts in taking care of my case, involving me when necessary, and giving as much details as one could ask for. I appreciate all their hard work which in the end, although the process took some time, made it all worth it to my family and I. I 100% recommend Craig Swapp & Associates for ANY of your insurance settlement needs. They’re just one call away…

Response from owner

Darrin, we appreciate your review and that you were happy with the services provided by Lee & Erin. You were in good hands!

Tim G
1 years ago

Lee and Erin were great at handling my case, and outcome was better than expected, great communication and answered all my questions, would recommend them for handling an accident injury case!

Response from owner

Thank you for your wonderful review, Tim!

Contact

Address
8350 W Grandridge Blvd ste 200 #301, Kennewick, WA 99336

Google Profile

Rating
5.0 / 5
Reviews
166
Status
Open
Claimed
Yes
Photos
7

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