Cusimano, Roberts, Mills & Knowlton LLC

Birmingham, AL

82
Attorney Index
50 reviews
4.8
Google Rating
53 reviews
Cusimano, Roberts, Mills & Knowlton LLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCivil law attorneyDivorce lawyerElder law attorneyEmployment attorneyEstate planning attorneyGeneral practice attorneyLaw firmTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Kathleen Sisson
8 months ago

June of this year I had an accident on the cruise ship. I immediately contacted Mr. Greg Cusimano. In a timely manner he contacted the cruise line and had a settlement for me within weeks. The Cusimano Roberts, Miles & Knowlton firm were very professional and handed my case to my satisfaction. I recommend them highly. They will get the job done!

Response from owner

Thank you, Ms. Kathy, for taking the time to let us know how pleased you were with your experience! Our lawyers and staff strive to provide timely results and a supportive hand to each client, and it makes more than just our day to know we've accomplished those goals. We appreciate your kindness and your trust!

Jo O’Dell
9 months ago

Our family has used this firm for wills and probate work. Our experience was positive, knowledgeable, and compassionate.

Response from owner

That's great to hear, Jo! We are always here for whatever needs may arise, and it's an honor to work with great clients like you. Thank you for taking the time to share!

Toni S.
10 months ago

Cusimano, Roberts, Mills & Knowlton, LLC is hands down the best law firm in Gadsden. Treating each client with respect, honesty and professionalism. Betsy’s knowledge and expertise are next level. The office staff is courteous and friendly. They have handled everything legal for my family for years. We would never use anyone else. Thank you for all you do.

Response from owner

That kind of trust is the foundation of our firm, Toni - thank you so much for taking the time to acknowledge it! We appreciate your years of support and your kindness.

Sandra w4 photos
10 months ago

5 Star Law Firm 😊 I have an elderly neighbor who used this law firm for her legal needs. They treated her with such kindness and professionalism and cared about her case. I highly recommend them bc they're personable, honest, and truly value their clients.

Response from owner

Sandra, that's so wonderful to hear - we are passionate about helping those who need it most! Thank you for taking the time to share these kind words about our firm. It truly means the world to us.

Dee Roper
10 months ago

I have used Greg and Betsy over the past 30 years for a variety of legal issues. Not only did I receive exceptional legal advice but was equally impressed with the character of the firm. I have complete faith in them.

Response from owner

Wow, Dee - how kind! They don't come any better than Greg and Betsy, and we all strive to emulate their example in our interactions with clients. Thank you so very much for sharing your confidence in us!

Tammy Williams1 photo
10 months ago

I highly recommend this top notch law firm! The attorneys are very knowledgeable in their field of expertise. You will also find the office staff to be very kind and compassionate. I highly recommend them for reliable legal representation!

Response from owner

That's the highest compliment we could hope to receive: that you would recommend our firm to your friends and family! Thank you for taking the time to share your experience with our team; it is our genuine honor to be of service.

jeanne batey boyd
10 months ago

Cusimano, Roberts, Mills, and Knowlton handled my case with incredible attentiveness and true compassion. I always felt heard, supported, and guided through every step. Their professionalism combined with genuine care made a difficult process so much easier. I couldn’t recommend them more!”

Response from owner

Thank you so much for taking the time to share your experience! We're ecstatic to hear that we were able to make a difficult process easier, and it is our true honor to help. We appreciate your kindness!

Rhonda Mayo
10 months ago

I would highly recommend this law firm to everybody over & over! Everyone is extremely knowledgeable and very professional. Emily Mills took on a case and she has been so wonderful throughout the entire process. She throughly explained everything trom start to finish. Thank you Emily and also to your team for everything!

Response from owner

Ms. Mayo, you have made our day! We genuinely appreciate your kindness, and we are elated to hear about your positive experience with Emily and the rest of our team. She is a true asset to our firm and to our community! Thank you for your time and your trust in allowing us to handle your case.

Lance Nichols
10 months ago

Carson Campbell took my small claims case to help me when others wouldn’t even talk to me , much less help me , nor give me advice. Her efforts helped right a wrong when i had felt the system was against me and felt helpless. Thank you Carson, you were awesome… you are awesome.

Response from owner

Wow, Lance—that is, to use your word, awesome! Thank you so much for taking the time to share your experience with our associate attorney, Carson. We are extremely proud of her work and thrilled to hear that she was able to help with your case, especially when you’d been left a little hopeless. On her behalf, we appreciate your time and your trust!

Rebecca
11 months ago

Mike Roberts is patient and very good attorney I'm very pleased with him he listens and understands

Response from owner

Thank you kindly, Rebecca, for sharing this feedback about our Mike! It is vitally important to all of our attorneys and staff that each client feels heard and understood. We're thrilled that we could be of assistance, and we appreciate your taking the time to let us know about your positive experience.

Dan B
11 months ago

I had an excellent experience with [Mike Robert’s]. The team was knowledgeable, responsive, and truly dedicated to my case. They explained every step clearly and made sure I felt supported throughout the process. I highly recommend them to anyone in need of reliable legal representation.

Response from owner

Thank you so much, Dan, for taking the time to share these kind words about Mike and our team! It is of the utmost importance to us that every client feels like a priority, and we are so proud of Mike’s client-driven approach to law. We’re thrilled to hear that your experience with our firm is one you would recommend to your family and friends, and we greatly appreciate your feedback.

Bama Dynastys
11 months ago

Will ask you to drive multiple hours just to tell you they wont take a case, something that could be done over the phone instead of wasting a persons time and money.

Response from owner

UPDATE - We’re very grateful for the opportunity to learn from those who leave reviews. One of our firm’s core beliefs is that your case is just as important to us as it is to you, which often means taking the time for a face-to-face conversation about the issues and our possible representation. We regret that we can’t take every case, but we are dedicated to a client-focused approach to law. Our general policy is to meet with potential clients in person when we believe we can’t be helpful, rather than sending a cold letter or making a phone call. We’re thankful for the chance to speak further and clarify this experience, and we appreciate all feedback and understanding.<br><br>We appreciate you taking the time to leave a review. However, we’re sorry to hear that your experience with our firm did not meet your expectations. Unfortunately, we’re unable to address your concerns directly as your review was left anonymously. We strive to embody the highest level of service, professionalism, and respect in every interaction with our clients, and we’d appreciate the opportunity to learn more about what happened and make things right. Please feel free to contact our office at (256) 543-0400, or email us at crm@alalawyers.net. We value all feedback and are committed to continual improvement.

Andrew BarkerLocal Guide1 photo
1 years ago
Response from owner

Thank you for the positive review, Andrew!

Richard Boucher
1 years ago

Mike Roberts Best lawyer I know goes above and beyond.he has helped me twice

Response from owner

Thank you for the thoughtful message, Richard! Agreed: Mike is truly special as a lawyer and as a man. It’s our pleasure to be of assistance to wonderful clients like you, and we appreciate you taking the time to share your experience!

Diane RobinettLocal Guide
1 years ago

Always a pleasure doing legal work with this firm! Don Knowlton prepared Wills for us, and we were so pleased with his work and great personality.

Response from owner

Wow, Ms. Diane—what a compliment! We love working with Don because he’s not just a great lawyer but a great guy as well, and we sure do appreciate you taking the time to share your experience. We’re here whenever you need us!

Drew Johnson
1 years ago

Emily Mills and her colleagues are so nice and easy to work with. Professionalism and politeness are rare these days and they are the best at both. I’d recommend them to anyone! They answer all your questions and never rush you. Thank you Emily Mills for all of your help!!

Response from owner

Wow, Drew - we could not agree more with any of the above sentiments! Thank you so much for taking the time to share your experience with Emily and her team. It's a privilege for us all to work with her and even more so to serve our incredible clients like you! Your kindness and your confidence in our firm are deeply appreciated. 🙏🏻

Pennie Michelle WhiteLocal Guide10 photos
1 years ago

Great folks

Response from owner

Thank you, Pennie - that means a lot! We try to do all that we can for everyone that we can. 💚

Jeremy
1 years ago

Great law firm. Michael Roberts is highly recommended.

Response from owner

Thank you so much for taking the time to let us know, Jeremy! Your confidence in our firm helps assure us that we're taking the proper steps to provide an efficient, positive experience for our clients throughout their interactions with our Team. We are so very honored to call Mike ours, and we appreciate your recommendation wholeheartedly!

Sidney White
1 years ago

Mike and Laura were great handling my case, they were prompt and professional. I would highly recommend them to anyone!

Response from owner

Thanks for the kind words and for your trust in our representation, Sid! That means the world to us and to our whole firm.

Clayton Koon
2 years ago

If I could post more stars I absolutely would! Truly an amazing group of people. I have always heard great things about their practice and they absolutely exceed expectations. Thank you for all you do, and a huge thank you to Laura Newton for always being so helpful, informative, and genuine. Working with her is a blessing. Please consider them for any representation or information that you may need!!

Response from owner

Thank you so much for your kind comments! We are proud to have Laura on our team! It is an honor to be helpful!

Contact

Address
153 S 9th St, Gadsden, AL 35901

Google Profile

Rating
4.8 / 5
Reviews
53
Status
Close
Claimed
Yes
Photos
34

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