Des Moines Elder Law, PLLC

Kent, WA

70
Attorney Index
22 reviews
4.0
Google Rating
22 reviews
Des Moines Elder Law, PLLC

Practice Areas

Personal Injury

Business Profile

Law firm

Review Snapshot

22
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
80%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 82/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication85
Outcome83
Responsiveness84
Empathy86
Expertise82
Fee Transparency75
Trial Experience77
Satisfaction80

Client Reviews

Kathy HicksLocal Guide
10 months ago
Mike Hwang
1 years ago
Chris BrownLocal Guide
1 years ago

Robert McDonald explained everything to us and guided us to the best solution.

Response from owner

Thank you so much for leaving Robert McDonald a great 5-star review. We’re really glad to hear you had a good experience. Your feedback is important, and we’re here if you need legal assistance in the future.<br>If you have more thoughts to share or need more help, just let us know. Thanks again for your kind words and for choosing us.

Randy Chaplin
1 years ago

Been waiting for almost 10 months for an inheritance to be taken care of. No communication unless we initiate it. Say they’ll call on a certain date and don’t. Always the same story …. Unfortunate for sure.

Response from owner

We appreciate your patience and understanding as the estate administration process moves forward. We recognize that waiting for an estate to close can be frustrating, and we want to assure you that we are working diligently to complete all necessary steps. Please know that, due to confidentiality obligations, there are limits to the information we are able to share with heirs. Thank you for your continued cooperation and understanding during this time.

Leeza Beam1 photo
1 years ago

I went to this firm hoping for support and guidance to improve my financial situation as someone receiving zero income and unable to work due to multiple disabilities. Instead, they only added financial and emotional stress, making my situation worse. My disabilities made it impossible for me to navigate the process or complete applications on my own, so I trusted them to provide the help I desperately needed. Over two years, they’ve accomplished nothing, yet I now I still owe nearly $600—for "benefit planning" which is essentially time they charged to respond to my family and I asking for updates just to communicate that they had done nothing. It put me in a position where I feel I can't even contact them about disputing their charges because they charge $5.42/minute. I eventually had to hire new counsel, effectively losing two crucial years in the lengthy process of securing disability benefits. This delay put my family and loved ones under significant financial stress and to take on debt, as they were forced to support me financially during this time. Their practices feel predatory and exploitative, especially toward people in vulnerable situations who rely on their expertise.

Response from owner

Ms. Beam – we are very sorry to hear you are unhappy with the services we provided. We strive to work with clients to get the benefits they are entitled to, but it appears that you were not able to furnish us with the needed information to continue the application process for you and to finalize the documents that we prepared for you. We also have written communications that you and your family wished to do the benefit work independently, without our assistance. It sounds like you found another firm and we hope they were able to help you. We would be happy to address your concerns regarding the overdue bill and assist you further if needed. Please contact our office and ask for our bookkeeper to discuss the balance due. We do not bill for any time spent addressing billing issues with clients.

Leslie Weil
1 years ago
Response from owner

Thank you Leslie, we look forward to working with you!

Berta BurnhamLocal Guide3 photos
2 years ago
Response from owner

Thank you so much for your fantastic 5-star review of Des Moines Elder Law PLLC! We are absolutely delighted to hear that you had such a positive experience with our services.<br><br>Our team is dedicated to providing compassionate and comprehensive legal support, and it truly means the world to us that you found our efforts worthy of a top rating. Your satisfaction is our greatest reward, and we're here to assist you whenever you need us.<br><br>If you have any more feedback or need further assistance, please don't hesitate to reach out. We're always ready to help! Thank you once again for your kind words and trust in us. 😊

Peter MortonLocal Guide
3 years ago
Response from owner

Thank you so much for your fantastic 5-star review! 😊 We're thrilled to know that your experience with Des Moines Elder Law PLLC was a positive one. Providing top-notch service and support to our clients is our top priority, and your feedback truly brightens our day. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you with the same dedication and care in the future!

Rich LappenbuschLocal Guide6 photos
3 years ago

Incredible diligence and commitment to service.

Response from owner

Hi Rich,<br><br>Thank you so much for your wonderful review and the five-star rating! We're absolutely thrilled to hear that you found our service to be diligent and committed. At Des Moines Elder Law PLLC, we truly aim to provide the best possible experience for each of our clients, and it's fantastic to know that our efforts made a positive impact on your experience.<br><br>If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help. Thanks again for your kind words and for being a part of our community!<br><br>Warm regards, The Des Moines Elder Law PLLC Team

Test Test
4 years ago

Best law firm around helped me profusely well , ermin and Ashley are the best people to ever meet they get the job done well

Response from owner

Thank you so much for your wonderful review, Test Test! 😊 We're thrilled to hear that you had such a positive experience with Des Moines Elder Law PLLC. Ermin and Ashley are indeed fantastic, and we're so proud to have them on our team. It's delightful to know that they were able to assist you so effectively. If you ever need any further help or have any questions, please don't hesitate to reach out. We're always here to support you! Thank you once again for your kind words and for choosing us to assist you. 🌟

Lisa Lisa
4 years ago

Legalized theft and conflict of interest. They are the attorneys for a nursing home and for a guardianship company. They work with both to declare competent people incapacitated when they're not so they can have their other company legally steal everything you have and not take care of you!

Allen Brown
4 years ago

As a client I had to ask all the questions evevThough they were hired to protect me then two years later would not even mail me a business card or reach out and call back on a serious matters they were paid by light rail

Linda JohnstonLocal Guide2482 photos
5 years ago

It a very good Law firm

Response from owner

Thank you so much for your kind words, Linda! 😊 We are thrilled to hear that you had a positive experience with Des Moines Elder Law PLLC. Providing excellent service and support to our clients is our top priority, and your feedback is truly appreciated. If you ever need any further assistance or have any questions, don't hesitate to reach out. We're here to help! Thank you for trusting us with your legal needs and for being a valued part of our community.

Bob SimmonsLocal Guide9 photos
5 years ago

I went with a 96 year old friend to have her will redone. Jerrica listened well to what we had to say and what we wanted included and accurately put that on paper.

Response from owner

Thank you for your kind words, Bob! We're glad to hear that Jerrica provided attentive service and captured your friend's wishes accurately. Your feedback means a lot to us!

greg
6 years ago

They're great

Response from owner

Thank you, Greg Brock Jr, for your positive review of Des Moines Elder Law PLLC. We greatly appreciate your kind words and are thrilled to hear that your experience with our services met your expectations. Our team is dedicated to providing exceptional legal assistance and ensuring our clients receive the highest level of support and guidance. If you have any further questions or require additional assistance in the future, please feel free to reach out. We value your trust and look forward to continuing to serve your legal needs.

Bob LeonardLocal Guide32 photos
6 years ago

Professional yet friendly. Good follow up.

Response from owner

Thank you, Bob Leonard, for your kind words and stellar rating! At Des Moines Elder Law PLLC, we strive to intertwine professionalism with a touch of warmth, creating a tapestry of trust and reliability. It's fantastic to hear that our approach resonated with you.<br><br>Our team is dedicated to not just addressing your legal needs, but also ensuring that each interaction feels like a conversation over a cup of coffee—informative, comforting, and genuine. The follow-up? Consider it our little way of saying, "We're here for you," long after the paperwork is done.<br><br>We're thrilled to be part of your journey and look forward to weaving more positive experiences together. If you ever have questions or need further assistance, remember, we're just a call or a visit away. Thank you for entrusting us with your legal matters and for being part of our story.

Sue BuckLocal Guide306 photos
7 years ago

Wonderful staff that goes over all documents and explains everything clearly

Response from owner

Thank you so much for your kind words, Sue! We're thrilled to hear that our wonderful staff at Des Moines Elder Law PLLC were able to assist you effectively. It's our goal to ensure that every client feels informed and confident about their legal matters, and it sounds like we hit the mark with you. We truly appreciate your feedback and are grateful for the opportunity to be of service. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for being a part of our community!

Chalanna4 photos
8 years ago
Response from owner

Dear Chalanna,<br><br>Thank you very much for your five-star review of Des Moines Elder Law PLLC. We are delighted to hear that you had a positive experience with our services.<br><br>Providing exceptional service and support to our clients is our top priority, and your feedback serves as a testament to our team's commitment to excellence in elder law practice. We are grateful for the trust you have placed in us and look forward to continuing to serve your legal needs.<br><br>Should you have any further questions or require additional assistance, please do not hesitate to reach out. Thank you once again for your kind words and for choosing Des Moines Elder Law PLLC.<br><br>Sincerely,<br>Des Moines Elder Law PLLC Team

Melissa KemerlingLocal Guide1 photo
9 years ago
Response from owner

Thank you, Melissa Kemerling, for bestowing your stellar five-star accolade upon Des Moines Elder Law PLLC! 🌟 Your appreciation shines brightly, illuminating our commitment to providing exceptional legal services with compassion and expertise.<br><br>In the intricate tapestry of elder law, your trust is our guiding compass, and your satisfaction is the melody that echoes through our halls. We are delighted that our dedication to safeguarding the rights and dignity of our cherished elder community resonated with you.<br><br>Should you have any further legal needs or simply wish to share your experience over a cup of virtual tea, know that our doors are always open, ready to welcome you with open arms and attentive ears.<br><br>Thank you, once again, for being a luminous part of our journey and for choosing Des Moines Elder Law PLLC as your trusted ally in navigating the legal landscape. 🌈

Bernie KnightonLocal Guide16 photos
9 years ago
Response from owner

Thank you, Bernie Knighton, for the stellar 5-star review of Des Moines Elder Law PLLC! Your feedback lights up our day like the brightest spotlight. We are thrilled to know that our services met your expectations and beyond. At Des Moines Elder Law, we don't just aim to provide legal guidance; we strive to deliver a powerful experience that leaves a lasting impression. Your trust and satisfaction drive us to push boundaries and deliver excellence every single day. If there's anything more we can do for you, don't hesitate to reach out. Here's to continued success and bold achievements together! 💪

Contact

Address
22024 Marine View Dr S, Des Moines, WA 98198

Google Profile

Rating
4.0 / 5
Reviews
22
Status
Close
Claimed
Yes
Photos
1

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