Moreno Valley, CA
Alright
They take care of basically everything and walk you through the process, providing most of the paperwork, medical, etc. Very efficient.
I retained Dr. Latour's advocates to help me assist with my denied ssdi claim. The initial call was super easy and Sebastian is very helpful and patient. Knowing I don't have to go through the appeals process alone is comforting and a stress reliever. Thank you!
April, thank you for taking the time to share your experience. We’re glad Sebastian was helpful and patient during your initial call, and that our team could provide support as you move forward with your SSDI appeal. We appreciate your trust in our office.
I reached out to this firm 3 weeks ago in regards to a denial letter that was sent out by Social Security. I reached out to this firm to see if they can help me out with this issue. I spoke to an agent and they sent me A contract to fill out and sign which I did. I sent it back three weeks ago and I’ve called five times. Left a message five different times and yet still no one has reached out to me?
Eddie, thank you for sharing this feedback with us. We would love the opportunity to address your concerns directly. Please contact Nicole at nicole@latoursslaw.com so we can discuss your situation further.
IM ABSOLUTELY INFURIATED WITH THIS FIRM!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'VE MISSED SEVERAL APPOINTMENTS MY CLAIM HAS BEEN DENIED TWICE, NOW ITS PEDDING AN APPEAL IN COURT, THE APPLICATION SHOULD HAVE BEEN RE-ENTERED & PROCESSED AS OF YESTERDAY!!!!! THEY KNOWINGLY KNOW ALL OF THIS ON MY FILE BUT YET HAVE DONE ABSOLUTELY NOTHING INCLUDING RETURNING ALL MY MANY PHONE CALLS TO THEM BECAUSE IT WILL NEVER GO PAST A CALL CENTER AND ALL OF THE "CASE MANAGEMENT " WORKER'S " DO NOT HAVE A DIRECT LINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE REQUESTED TO SPEAK TO A SUPPERVISOR AND HAVE NOT HAD NOT ONE CONVERSATION UPON ANY OF MY REQUESTS!!!!!!!!!!!!!!!!!!!!!!!!! ALL OF MY APPOINTMENTS MISSED MY FOLLOW UPS AND EVALUATIONS HAVE BEEN BECAUSE BILL LA TOUR DOESN'T EVEN PROVIDE YOU WITH ANY CONFIRMATION DATES IN ADVANCED!!!!!!!!!!!!!!!!!!!!!!!!!! SSA JUST DECIDES A DATE IN ADVANCED FOR YOU TO SHOW UP M, BARLEY LEAVING A MESSAGE & THIS IS HOW I GET TREATED BY THIS FIRMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM!!!!!!!!!!! NO CALL BACKS ,NO DIRECT LINES, MISSED APPOINTMENTS BECAUSE OF ABSOLUTELY NO COMUNICATION!!!!!!!!!
Stephanie, we are sorry to hear this feedback and would like to discuss your situation in more detail. Please reach out to Nicole at nicole@latoursslaw.com so we can address this directly.
This law firm cost me my disability benefits. I trusted them because of their TV advertisements, and that trust was misplaced. For two years, my case was neglected. Mr. Latour ignored my emails and phone calls, and communication with the firm was nearly impossible. On the day of my hearing, no one showed up to represent me. I was left alone to face the judge without legal support. This is unacceptable and deeply unprofessional. I strongly advise anyone considering this firm to do thorough research before hiring them. Be very cautious.
A Martinez, thank you for sharing your feedback. The experience you described does not reflect our standards, and we would appreciate the opportunity to review your concerns directly. Please contact Nicole at nicole@latoursslaw.com so we can discuss your case further.
From; Ronald Jay Green Thank you guys are awesome and fully knowledgeable and extremely helpful
Thank you, Ronald, for the kind words. We’re glad our team was able to provide knowledgeable and helpful support. We truly appreciate the feedback and the trust placed in us.
Chris, thank you for taking the time to leave a 5-star rating. We appreciate your feedback.
I retained Dr. Bill LaTour’s office to help me with my Disability claim.. his staff that represents the knowledgeable legal team behind me are invaluable. I absolutely & highly recommend the team of Dr. Bill LaTour.
Bobby, we’re glad our team was able to support you throughout your disability claim and provide the guidance you needed. Thank you for your trust and for your strong recommendation.
Nice, very professional
I signed a contract with this firm last week and received a welcome email. I received new documents from ssa and sent a text message to the office, I received a reply stating that my case has been closed with their office- no explanation. I assume this is a mistake, but I cant get a hold of anyone at this office, not through text, email or any of the provided phone numbers. The only way to get an answer is to go through the new client intake (go figure). This is not an appropriate way to communicate with clients under any circumstances, but especially given this firms proclaimed ability to understand unique needs of people with both neuro and psych disability. I had high hopes, and I am left confused and disappointed.
Falon, thank you for sharing your feedback. Clear communication is a priority for us, and we welcome the opportunity to review what happened with your file. Please contact Nicole directly at nicole@latoursslaw.com so your concerns can be addressed and your case status can be confirmed.
Luis, thank you for taking the time to leave a rating for our team. We appreciate your support and are glad you chose our team.
They are good lawyers
Rosa, thank you for your feedback. We appreciate you taking the time to share your experience.
Charles, thank you for taking the time to leave a 5-star rating. We appreciate your feedback.
Easy, breezy and I feel comfortable with everything, choosing them to help me with my case, the initial in-take phone call, honestly couldn't have been easier. I'm glad I decided not to go at this complicated process all alone and have them doing all the leg work, keep up the good job guys, highly recommended!
Jonathan, we’re glad the process felt smooth and that our team was able to take the pressure off from the very beginning. Thank you for trusting us with your case and for sharing your experience.
Very informative, helpful,curtious.& professional.
Jerald, thank you for your feedback. We’re glad you found our team informative, helpful, and professional.
These guys are great friendly compassionate and understanding and they went up and beyond what I thought any lawyer would ever do thank you so much .
Thank you for your kind words! We're glad you appreciate our dedication to providing compassionate and understanding support.
Joseph, thank you for taking the time to leave a 5-star rating. We appreciate your feedback.
Very good
Vincent, thank you for your feedback. We appreciate you taking the time to share your experience.
Paul, thank you for taking the time to leave this rating. It's great to know you had a good experience with our team! We are here to help if you should need anything else.
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