Dr. Bill LaTour's Disability Advocates of America

Moreno Valley, CA

56
Attorney Index
50 reviews
4.5
Google Rating
3,670 reviews
Dr. Bill LaTour's Disability Advocates of America

Practice Areas

Personal Injury

Business Profile

Social security attorneyAttorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 51/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication57
Outcome48
Responsiveness51
Empathy54
Expertise49
Fee Transparency49
Trial Experience48
Satisfaction52

Client Reviews

Victor Hugo OLocal Guide109 photos
5 months ago

Alright

Jonathan Wilson
5 months ago

They take care of basically everything and walk you through the process, providing most of the paperwork, medical, etc. Very efficient.

April MaeLocal Guide31 photos
6 months ago

I retained Dr. Latour's advocates to help me assist with my denied ssdi claim. The initial call was super easy and Sebastian is very helpful and patient. Knowing I don't have to go through the appeals process alone is comforting and a stress reliever. Thank you!

Response from owner

April, thank you for taking the time to share your experience. We’re glad Sebastian was helpful and patient during your initial call, and that our team could provide support as you move forward with your SSDI appeal. We appreciate your trust in our office.

Eddie Mata1 photo
6 months ago

I reached out to this firm 3 weeks ago in regards to a denial letter that was sent out by Social Security. I reached out to this firm to see if they can help me out with this issue. I spoke to an agent and they sent me A contract to fill out and sign which I did. I sent it back three weeks ago and I’ve called five times. Left a message five different times and yet still no one has reached out to me?

Response from owner

Eddie, thank you for sharing this feedback with us. We would love the opportunity to address your concerns directly. Please contact Nicole at nicole@latoursslaw.com so we can discuss your situation further.

Stephanie Gonzalez4 photos
6 months ago

IM ABSOLUTELY INFURIATED WITH THIS FIRM!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'VE MISSED SEVERAL APPOINTMENTS MY CLAIM HAS BEEN DENIED TWICE, NOW ITS PEDDING AN APPEAL IN COURT, THE APPLICATION SHOULD HAVE BEEN RE-ENTERED & PROCESSED AS OF YESTERDAY!!!!! THEY KNOWINGLY KNOW ALL OF THIS ON MY FILE BUT YET HAVE DONE ABSOLUTELY NOTHING INCLUDING RETURNING ALL MY MANY PHONE CALLS TO THEM BECAUSE IT WILL NEVER GO PAST A CALL CENTER AND ALL OF THE "CASE MANAGEMENT " WORKER'S " DO NOT HAVE A DIRECT LINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I HAVE REQUESTED TO SPEAK TO A SUPPERVISOR AND HAVE NOT HAD NOT ONE CONVERSATION UPON ANY OF MY REQUESTS!!!!!!!!!!!!!!!!!!!!!!!!! ALL OF MY APPOINTMENTS MISSED MY FOLLOW UPS AND EVALUATIONS HAVE BEEN BECAUSE BILL LA TOUR DOESN'T EVEN PROVIDE YOU WITH ANY CONFIRMATION DATES IN ADVANCED!!!!!!!!!!!!!!!!!!!!!!!!!! SSA JUST DECIDES A DATE IN ADVANCED FOR YOU TO SHOW UP M, BARLEY LEAVING A MESSAGE & THIS IS HOW I GET TREATED BY THIS FIRMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM!!!!!!!!!!! NO CALL BACKS ,NO DIRECT LINES, MISSED APPOINTMENTS BECAUSE OF ABSOLUTELY NO COMUNICATION!!!!!!!!!

Response from owner

Stephanie, we are sorry to hear this feedback and would like to discuss your situation in more detail. Please reach out to Nicole at nicole@latoursslaw.com so we can address this directly.

A Martinez1 photo
6 months ago

This law firm cost me my disability benefits. I trusted them because of their TV advertisements, and that trust was misplaced. For two years, my case was neglected. Mr. Latour ignored my emails and phone calls, and communication with the firm was nearly impossible. On the day of my hearing, no one showed up to represent me. I was left alone to face the judge without legal support. This is unacceptable and deeply unprofessional. I strongly advise anyone considering this firm to do thorough research before hiring them. Be very cautious.

Response from owner

A Martinez, thank you for sharing your feedback. The experience you described does not reflect our standards, and we would appreciate the opportunity to review your concerns directly. Please contact Nicole at nicole@latoursslaw.com so we can discuss your case further.

MaryJ ClaytonLocal Guide
6 months ago

From; Ronald Jay Green Thank you guys are awesome and fully knowledgeable and extremely helpful

Response from owner

Thank you, Ronald, for the kind words. We’re glad our team was able to provide knowledgeable and helpful support. We truly appreciate the feedback and the trust placed in us.

Chris REAL
6 months ago
Response from owner

Chris, thank you for taking the time to leave a 5-star rating. We appreciate your feedback.

Bobby
6 months ago

I retained Dr. Bill LaTour’s office to help me with my Disability claim.. his staff that represents the knowledgeable legal team behind me are invaluable. I absolutely & highly recommend the team of Dr. Bill LaTour.

Response from owner

Bobby, we’re glad our team was able to support you throughout your disability claim and provide the guidance you needed. Thank you for your trust and for your strong recommendation.

Lu MorfinLocal Guide
6 months ago

Nice, very professional

Falon AnjelLocal Guide100 photos
7 months ago

I signed a contract with this firm last week and received a welcome email. I received new documents from ssa and sent a text message to the office, I received a reply stating that my case has been closed with their office- no explanation. I assume this is a mistake, but I cant get a hold of anyone at this office, not through text, email or any of the provided phone numbers. The only way to get an answer is to go through the new client intake (go figure). This is not an appropriate way to communicate with clients under any circumstances, but especially given this firms proclaimed ability to understand unique needs of people with both neuro and psych disability. I had high hopes, and I am left confused and disappointed.

Response from owner

Falon, thank you for sharing your feedback. Clear communication is a priority for us, and we welcome the opportunity to review what happened with your file. Please contact Nicole directly at nicole@latoursslaw.com so your concerns can be addressed and your case status can be confirmed.

Luis P
7 months ago
Response from owner

Luis, thank you for taking the time to leave a rating for our team. We appreciate your support and are glad you chose our team.

Rosa SierraLocal Guide
7 months ago

They are good lawyers

Response from owner

Rosa, thank you for your feedback. We appreciate you taking the time to share your experience.

Charles
7 months ago
Response from owner

Charles, thank you for taking the time to leave a 5-star rating. We appreciate your feedback.

Jonathan Valadez
7 months ago

Easy, breezy and I feel comfortable with everything, choosing them to help me with my case, the initial in-take phone call, honestly couldn't have been easier. I'm glad I decided not to go at this complicated process all alone and have them doing all the leg work, keep up the good job guys, highly recommended!

Response from owner

Jonathan, we’re glad the process felt smooth and that our team was able to take the pressure off from the very beginning. Thank you for trusting us with your case and for sharing your experience.

Jerald T
7 months ago

Very informative, helpful,curtious.& professional.

Response from owner

Jerald, thank you for your feedback. We’re glad you found our team informative, helpful, and professional.

randall steppLocal Guide
7 months ago

These guys are great friendly compassionate and understanding and they went up and beyond what I thought any lawyer would ever do thank you so much .

Response from owner

Thank you for your kind words! We're glad you appreciate our dedication to providing compassionate and understanding support.

Joseph Harris
7 months ago
Response from owner

Joseph, thank you for taking the time to leave a 5-star rating. We appreciate your feedback.

Vincent Gallegos
7 months ago

Very good

Response from owner

Vincent, thank you for your feedback. We appreciate you taking the time to share your experience.

Paul Joseph Hernandez
7 months ago
Response from owner

Paul, thank you for taking the time to leave this rating. It's great to know you had a good experience with our team! We are here to help if you should need anything else.

Contact

Address
1420 E Cooley Dr Suite 108, Colton, CA 92324

Google Profile

Rating
4.5 / 5
Reviews
3,670
Status
Close
Claimed
Yes
Photos
8

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