DWI TEAM

Rochester, NY

82
Attorney Index
20 reviews
4.8
Google Rating
20 reviews
DWI TEAM

Practice Areas

Personal Injury

Business Profile

Criminal justice attorneyLaw firmAttorneyTrial attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Uzma Sheikh
3 months ago

Refusing a chemical test during confusion made me fear automatic suspension. The DWI Team represented me at the hearing and successfully reduced the impact on my driving privileges.

Response from owner

Thank you, Uzma. We’re happy we could support you and help you get back on the road with confidence.

Linda Parker
3 months ago

I was arrested for a Standard DWI after being pulled over on my way home from dinner. The DWI Team carefully reviewed the officer’s report and developed a strategy that reduced the potential penalties.

Response from owner

We’re grateful for your trust, Linda. Helping clients through challenging moments is always our top priority.

Hanna C
3 months ago

I was charged with Vehicular Assault following an accident investigation linked to DWI. The DWI Team analyzed the crash report thoroughly and clarified critical facts.

Response from owner

Thank you, Hanna. We’re glad our team could step in, review the crash report, and help clarify the critical facts. We appreciate your trust.

Christine C. Rivera
3 months ago

Special circumstances in my case involved prior legal issues that increased penalties. The DWI Team addressed each factor directly and built a defense tailored to my history.

Response from owner

Thank you, Christine. We’re glad our team took the time to understand the full picture and put together an approach that fit your situation. We appreciate your trust and you taking the time to share this.

Betty Ruiz
4 months ago

After refusing a chemical test during a stressful arrest, I worried about automatic suspension. The DWI Team handled the refusal hearing professionally and worked to protect my driving privileges.

Response from owner

Thank you, Betty. We know how stressful it is when driving privileges are on the line, and we’re glad our team could step in and help protect what matters day to day. We appreciate you trusting us.

Walter Mooney
4 months ago

An ignition interlock device violation was reported even though I followed all rules carefully. The DWI Team reviewed maintenance records, identified technical errors, and resolved the issue before harsher penalties were imposed.

Response from owner

Walter, thank you for your trust. We’re glad our team could step in and provide guidance when it mattered most.

Samantha Dawley1 photo
5 months ago

I can’t recommend Alex Sereles enough. From start to finish, he was knowledgeable, responsive, and truly had my best interests in mind. Alex explained everything clearly, kept me informed, and worked hard to get the best possible outcome in my DWI case. If you need someone who knows what they’re doing and actually cares, this is the lawyer you want.

Response from owner

Thank you, Samantha. Alex will really appreciate hearing this. We’re glad you felt supported, kept in the loop, and confident in how everything was handled from start to finish. Thank you for trusting us with your case and for taking the time to recommend Alex.

Aimee Tarin
10 months ago
Response from owner

Thank you, Aimee. We appreciate the 5-star review and are glad you had a positive experience with our team.

Libbi Martino
1 years ago

The service I received was so terrible I have filed an official attorney grievance with the 7th Judicial District as well as a complaint to the New York Bar Association. My attorney Alex Serles was grossly unprepared for my hearing and utterly incompetent. Even the judge and District Attorney were angry with his lack of preparedness for my case that morning. The judge was going to cancel the hearing as a result. Which would have been another hardship for me having come a long distance travel out-of-state. So instead, my attorney just threw me under the bus to get the hearing done that morning; even after the judge said he had no other option but to “sentence me with all punishments having nothing to go on”, based upon my attorney’s lack of preparedness and gross incompetence. The District Attorney also expressed her anger that Alex Serles had not even updated her on my case in preparation for my hearing. The Senior Management Partner (attorney) as well, was not at all caring nor compassionate regarding the gross negligence I received from my attorney Alex Serles. I cannot warn future clients enough to not hire this firm to represent you. It was an over $5500 thousand dollar expensive lesson for me to learn. “Buyers Beware!”!

Response from owner

Thank you for taking the time to share your feedback. We take all client concerns seriously and are deeply disappointed to hear that you feel this way about your experience.<br> <br>However, we respectfully disagree with your characterization of the representation you received. Our team, including Attorney Mr. Serles and Mr. Nave, is highly experienced in handling DWI matters. We prepared for your case in accordance with the law, court procedures, and the information and cooperation provided to us. While we understand the process can be stressful—especially when there are travel considerations and legal consequences involved—we do our best to guide clients through it with clarity and care.<br> <br>It is important to note that our ability to advocate effectively on a client’s behalf is directly impacted by communication, cooperation, and a willingness to follow advice. In this situation, despite our efforts, we faced ongoing difficulties in working collaboratively with you, which we believe ultimately impacted the process.<br> <br>While we welcome constructive feedback and will always strive to improve, we stand behind the efforts made in your case. If you have any questions or would like to further discuss your experience with our management team directly, we are open to that conversation and can email our CEO directly at skelsey@dwiteam.com. <br> <br>We wish you the best moving forward.

Damien Evans
2 years ago

I’m blessed to have worked with my attorney. This case was over my head. I’ve never been to court before and never wanted to, but here I was. They helped me get out of criminal charges that were unfairly put on me and got my ticket reduced to something I could reasonably deal with. Thanks to everyone who put their neck out for me. Everyone was so smart and informed. It was great to work with these guys. They know what they’re doing for sure.

Response from owner

Damien, we're so glad to hear that our team could help you navigate your first court experience and achieve a favorable outcome. Your kind words about our attorneys' knowledge and support are greatly appreciated. Thank you for trusting us with your case!

Traci Dawn
2 years ago
Response from owner

Hi Traci, thank you for leaving us a review. We're happy you are pleased with our service!

Lacey Morris9 photos
2 years ago

Good experience overall!

Response from owner

Lacey, we're glad to hear you had a good experience overall. Thank you for sharing your feedback!

Michael Hanley
2 years ago

They put me right through to a lawyer Alex Serles and he got my case handled faster than i thought possible. Helped me with every step of the way and any questions i had always. Really appreciate the team and Especially Alex for making sure things got done and done right.

Response from owner

Thank you for the amazing review and recommendation. We appreciate you!

Dilawar QaziLocal Guide2 photos
3 years ago

The best of the best

Response from owner

We appreciate the kind words

Rich Nace
4 years ago
Response from owner

Thank you for the 5 star review!

Logan Cogdill
4 years ago
Response from owner

Logan, thanks for giving us the 5 star review! Be safe.

Jason Fox
4 years ago

I love what u guys did for me my lawyer was great I got 7 tickets and a dwi I got all tickets dropped and got a dui which is a lot better then a dwi but the help I got and everything to help me in court was 100 percent perfect I Would recommend you guys to anyone that got a DWI hopefully no one gets one but I would definitely recommend you guys to someone if someone did u guys helped me out so much

Response from owner

Glad that we could help. Be safe and health.

Ahsan IslamLocal Guide2 photos
6 years ago
Response from owner

Thank you Ahsan for the 5 star review, we appreciate it! Be Safe. -Nave Law Firm

Skraps Lautermilch
7 years ago

Thanks for the help. It turned out better than I actually expected.

Response from owner

Thank you for the review, I am glad that we could help and that it turned out better than expected. Be Safe. -Nave Law Firm

deonte jenkins
7 years ago

Man I don’t know where to start! The DWI guys helped me a bunch with my DWI, I’m not sure another firm would’ve done the things they did for me. They have the most personable staff and really took my needs and expectations and exceeded them. My lawyer was great and the firm was even better. If you’re shopping around for a lawyer like I once was, stop here. After about a year or so of dealing with them I have nothing but good things to say.

Response from owner

Deonte, thank you for the kind words and review. We have nothing but great things to say about you too :-). Be safe. -Nave Law Firm

Contact

Address
28 E Main St #900, Rochester, NY 14614

Google Profile

Rating
4.8 / 5
Reviews
20
Status
Open
Claimed
Yes
Photos
8

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