Elder Law Services of California

Torrance, CA

70
Attorney Index
26 reviews
4.0
Google Rating
26 reviews
Elder Law Services of California

Practice Areas

Personal Injury

Business Profile

Elder law attorneyEstate planning attorneyAttorney

Review Snapshot

26
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 82/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication85
Outcome83
Responsiveness84
Empathy86
Expertise82
Fee Transparency75
Trial Experience77
Satisfaction80

Client Reviews

Mike N
5 months ago

I had some legal questions regarding my elder mother and decided to give this law firm a try after having a negative experience with the previous law firm I called. Mr. Matsunaga, the attorney who I believe heads this practice, was on the other line and his assistant informed me that he would give me a call back in about ten minutes. To my surprise, he called me back within those ten minutes and patiently answered my questions and provided so much helpful information without ever pushing his services. He was so generous with his time, patient with my many questions and extremely knowledgeable. He even asked his assistant to email me some additional documents detailing many of the resources available for my mother. All around great experience and Mr. Matsunaga is an exemplary attorney and individual.

Response from owner

Thank you so much for your kind review and for taking the time to share your experience. We’re very glad that Mr. Matsunaga was able to answer your questions and provide helpful guidance during what can often be a stressful and uncertain time for families.<br><br>At Elder Law Services of California, we believe that taking the time to listen carefully and provide clear, honest information is one of the most important ways we can help people make informed decisions for their loved ones. It’s wonderful to hear that you felt supported and that the resources we shared were useful for you and your mother.<br><br>Please don’t hesitate to reach out if we can be of assistance in the future. We truly appreciate your trust and your thoughtful recommendation.<br><br>Warm regards,<br>Elder Law Services of California

Chie Furuya
6 months ago

Judd Matsunaga and team have done a wonderful job helping our family navigate and manage our legal needs. They are thorough and knowledgeable, and we appreciate their counsel. We highly recommend them!

Response from owner

Thank you, Chie, for your kind words and thoughtful review. It has truly been our privilege to assist your family with your legal needs. We understand how important these matters are, and we are committed to providing thorough, knowledgeable guidance every step of the way. We sincerely appreciate your recommendation and the trust you’ve placed in our team.

Yasuko Furuya
6 months ago

My family has used Elder Law Services for decades. We continue to appreciate Judd and his staff for their expertise, knowledge, recommendations and patience explaining how the legal changes impact our specific situation. And we love how Robin keeps us informed (and course corrects as needed) with her cheerful attitude and a smile on her face!

Response from owner

Thank you, Yasuko, for your kind words and for trusting Elder Law Services of California for so many years. It truly means a great deal to our team to have had the opportunity to assist your family over time. We’re grateful that you value the guidance and care we strive to provide, and we’ll be sure to share your thoughtful comments with Robin as well. We appreciate your continued trust and look forward to serving your family whenever you need us.

CDK FAM
6 months ago

Feb 2026, On the first call Robin was able to steer me in the right direction, and she gave me the help that I asked for. I will use their firm in the future. I have already logged her phone number into my phone.

Response from owner

Thank you for your thoughtful review. We’re so glad Robin was able to guide you in the right direction and provide the help you were looking for during your first call. Our team is committed to making the process clear and supportive from the very beginning. We truly appreciate your trust and look forward to assisting you again in the future.

Debra J. Tomiyasu-Sams (Puan - J)Local Guide64 photos
7 months ago
Response from owner

Debra, thank you for your 5-star review. It means a great deal to our team to know that you had a positive experience with our firm. We appreciate your support.

Ben Rodriguez
7 months ago

I have been a client for Attorney Judd Matsunaga's office to take care of Medi-Cal needs. Gaby J. and Robin were the best most compassionate two people that I have worked for. I came to find out that Gaby is no longer with the firm but I have to give Robin it to Robin as she made me feel so comforting. She will definitely be my go to employee.

Response from owner

Thank you, Ben, for your kind words and for trusting our office with your Medi-Cal planning needs. We’re grateful you had such a positive experience with both Gaby and Robin. While team members may change over time, our commitment to compassionate, attentive service remains constant. We’re especially pleased to hear that Robin made you feel comfortable and supported — that’s exactly the experience we strive to provide. We truly appreciate your continued trust.

Carey BriggsLocal Guide10 photos
1 years ago

My family went to Mr. Matsunaga for a living trust involving real estate. From first contact to trust in-hand (real estate in the trust) took about 8 weeks. From what I've been able to google, this seems like a pretty standard amount of time for real estate in California, though estimates vary pretty widely. Mr Matsunaga himself was quite personable and seemed very knowledgeable. Judging by conversations with him and the paperwork we have received, it seems like he went above and beyond to make this process simple for us.

Response from owner

Thank you, Carey, for your detailed and thoughtful review. We truly appreciate you sharing your experience. Establishing a living trust that includes real estate can involve several important steps, and we’re glad the timeline met your expectations. It means a great deal to know you felt the process was clear and well-handled. We’re honored you chose our firm to assist your family.

Charlotte Flanagan
1 years ago

Hired to assist with emergency mediCal. Delayed responses, ignored phone calls, and no results. Ended up handling on my own. Would like a refund of the wasted $3,500.

Angelina NunezLocal Guide1 photo
1 years ago

Very good attention and fast service and very good prices. I recommend them. I was very satisfied.

Melissa Vardey2 photos
2 years ago

Gaby gave me necessary and important information. She was charming and very experienced in the field of Elder Law. I highly recommend this firm and want to share the reassurance I received.

Response from owner

Melissa, thank you so much for the positive review. We look forward to being of service to you again, anytime you need us.

Lisette Erazo
2 years ago
Response from owner

Thank you for your rating Lisette. Please let us know if and when we might be of further assistance to you.<br>- Robin Montano

A PLocal Guide17 photos
3 years ago

A friend of mine of over a decade was abandoned by his family. The man was starving to death eating fruit from his trees. I contacted his family in another country, only to be blocked! 5 months later a relative reluctantly wants to take him over. She brought over a pot of beans and we didn't see her for 3 weeks. She said she would be there but left the country for Lebanon. Prior to that it was 5 months earlier! She kept looking for his passport on her once every two months visit. He has lived here 30 years! He had no one to take him to his doctor, so I stepped up along with my sister to cook and clean and buy chicken food and all the things he needed. He also needed high blood pressure medicine. Months and months and no ones coming! Oh my God. He loves his home and chickens. He is afraid of his country as his lifestyle is not like theirs. Is she going to send him to the country he fled from so many years ago? He asked about his house being taken by not paying taxes and said he never got a trust done. I told him he should do that before he got too forgetful . I took him to Elder Law. The attorney was spectacular. He walked him through the process. I called over a week later and was told that the lawyer was let go by the rudest secretary I have ever spoken to. She asked why I paid for his legal consultation. MANY PERSONAL QUESTIONS. I had to return to have another intake done. This time I was told to " wait in the lobby!". I watched as the attorney and secretary led my friend down a hallway. I said wait a minute" he is with me, I drove him here!" He doesn't know these people. I was wondering what they were doing. The attorney got up in my face and yelled at me that he was going to call social services on me. FOR WHAT? CALL ON ME???? DO YOU THINK I WANT HIM THROWN IN A RESTHOME? I did nothing wrong. He was leaving his home to his kids who he said would have him removed from life if he went back home. I was treated like a criminal in this law firm and never deserved this. I will never go back to this place again. They treat anyone who brings a friend into a law firm like a criminal. I am outraged by the "yelling in my face". When I explained to my friend what this lawyer said to me, he said "If I would have known, I would have let them have it!" Never again! I am still very upset over this treatment. They are absolutely rude to people and accusers of hideous acts that I had no intentions of doing! I strongly advise that if you have a friend who needs legal advice, don't make the same mistake I did. When my friend came out, the attorney handed me my check back and said in rude tone "he needs to see a doctor". Fine." HE WILL. " I said as I was still shaking physically from the incident ! I am really sad and disheartened.

Response from owner

We appreciate the opportunity to demonstrate to the public our commitment to safeguarding our clients' best interests.<br> <br>When it concerns the management of trusts, we hold a distinct fiduciary responsibility. In cases where an individual, not closely related by family ties, seeks to assume trusteeship, we are obligated to conduct an independent review to ensure that any legal actions taken align with the regulations outlined by California State Law.<br> <br>While it might seem apparent, it's important to note that if you haven't already been appointed as a trustee through a court process, we are unable to draft documents that grant you absolute control over someone's estate, regardless of the strength of your friendship.<br> <br>Should you opt to abide by California law's provisions and secure court approval for overseeing a trust on behalf of your close friend, we invite you to reinitiate contact with us to discuss the establishment of said trust, despite your negative review. We are always available to serve our community with an unyielding commitment to abiding by and upholding the law.<br> <br>Even though we haven't directly provided legal services for your friend, we believed it was the ethical choice to refund the standard retainer that was initially paid to us for the purpose of creating the trust.<br> <br>Our decision was prompted by the information you provided, indicating your intentions, and clarifying that your relationship with your friend lacks a blood or marital connection, and that you haven't been legally authorized by the State to assume such a role.<br>

momma joyceLocal Guide2 photos
3 years ago

I spoke to Robin and Isabel and they have outstanding customer service skills genuinely kind friendly and knowledgeable as to the needs I had ! i recommend elder law services of california 100% for accurate helpful resolutions to real estate and protection of assets for your elderly loved ones

Response from owner

Momma Joyce, Thank you so much for the positive review, it means a lot to us. Our team works hard to help valuable clients like you and appreciates your generous acknowledgement. It's our sincere pleasure to serve you. <br><br>Best,<br>Robin M.

David Washburn
3 years ago

My family greatly appreciated the law service that Judd, Sergio and Robin provided my brother and his estate before his passing. They traveled to the hospital, explained everything accurately, expedited the process due to his health and secured my brother's estate. The trust that was generated is securing his whole estate just as he willed. This couldn't have been done any better.

Response from owner

David, <br><br>Thank you so much for the positive comment. <br><br>Our team works hard to help our clients with their legal, Medi-Cal, and Estate Planning needs and always appreciates honest feedback. <br><br>We're pleased that you are pleased. <br><br>Best regards to you and yours, <br><br>Judd, Sergio, Robin and all at Elder Law Services of California<br>

Scott ClineLocal Guide4 photos
3 years ago

This is who Judd and my mother teamed up with to get me out of the way...along with both brothers. Very racist individual, you can see the respect their team had for both of my Grandmother's dead bodies well after their deaths. Wonderful lives and women, it is a shame what you did to them in their final days. It is a shame that you continue to drag their names and images through the mudd long after their deaths. The team with Judd did it all for a little bit of money. You must not believe in an afterlife, because the things that would come to those individuals on that team would be unimaginable. Have a Merry X Mas, you all know what you did. Keep running from the truth.

Scott ClineLocal Guide
3 years ago

I posted months ago after my Mother gave me Ol'Judd's name. She was getting very nervous surrounding the circumstances of my Baachan's death. They have been dodging me at every turn. I just wanted to further document this classless excuse of law and life. Welcome to California and sketchy lawyers that are harder to find than a ghost. Just hide behind legal terminology with a silly secretary without a law degree. She admitted it, and it was obvious she was trying to do her best law and order impersonation.

Response from owner

Dear Scott Cline,<br> <br>I’m truly sorry to hear that you did not have a good experience with our firm. <br> <br>While you were never a client of our firm we’re grateful for the opportunity <br>to let you and everyone else know that at Elder Law Services of California, <br>we strive to give each client an amazing experience as evidenced by our <br>overwhelmingly positive reviews. <br> <br>Thank you again for your feedback.<br> <br>Have a Nice Day.<br> <br>- J. Cochran<br>

George Nelsen1 photo
4 years ago

Think of every superlative you know. Got 'em? Now you know my experience with Elder Law Services of California! A lady there, Ms. Montano, is a gem! She opened my eyes to how a Law Firm can be of enormous help if you contact one like this one!

Response from owner

George,<br>Thank you so much for the positive comments, you made my day. Our team works hard to help our clients with their legal, Medi-Cal, and estate planning needs and always appreciates honest feedback. We're pleased that you are pleased. Best to you, Robin M.

Noah Ackerman
4 years ago

They are only interested in your money and will provide the minimum amount of services for what they charge you as a retainer. I met with attorney Judd Matsunaga, who makes a lot of promises such as "We are here for you all the way through the process", etc. , which I figured was probably only half-true, but which turned out to be almost completely false. I'm giving them two stars because they did qualify my mother for Medi-Cal (granted, with a $1,500 per month deductible which basically makes it unusable except for emergencies), and they got all the names right on the power of attorney forms. Other than that, they did nothing. When I contacted them and said that my mother would like me to be her authorized representative so I could advocate on her behalf rather than them (since they do nothing), which means they could no longer charge a yearly retainer basically to fill out the paperwork, they became rather unhelpful. They didn't even provide the requested authorized representative paperwork (rather they sent my mother a letter saying you can find the forms on the Medi-Cal website, which you can't). My mother is disabled by a stroke and in a wheelchair. My feeling is that they just want to get a look at people's assets so that they can sweet talk them into other services, and that is what they use the Medi-Cal authorization process to do.

Response from owner

Noah, our team works hard to provide valuable legal assistance to our clients. If you should change your mind after trying to manage your mother's legal affairs on your own, know that we're here for you and would like the opportunity to be of additional service to you and your mother. Kind regards, Robin M.

Hector MolinaLocal Guide120 photos
5 years ago

We went for a living trust and we had very professional service.If you decided to do one, this are the place to do it, thanks 👍

Response from owner

Thank you Mr. Molina. Just let us know if we can be of additional service.

Jesse ForemanLocal Guide130 photos
5 years ago

Friendly staff, when the time comes for me to finalize my affairs, I would recommend this law office

Response from owner

Thank you for the review Jesse. Just let us know if there's anything we can do for you.

Contact

Address
1609 Cravens Ave, Torrance, CA 90505

Google Profile

Rating
4.0 / 5
Reviews
26
Status
Close
Claimed
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Photos
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