Ellis Law Firm, PLLC

region, MS

70
Attorney Index
20 reviews
4.0
Google Rating
79 reviews
Ellis Law Firm, PLLC

Practice Areas

Personal Injury

Business Profile

Family law attorneyCriminal justice attorneyDivorce lawyerDivorce serviceService establishmentLaw firmAttorneyLegal services

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 82/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication85
Outcome83
Responsiveness84
Empathy86
Expertise82
Fee Transparency75
Trial Experience77
Satisfaction80

Client Reviews

Jacy L.8 photos
6 months ago

Edit: One can obviously see how unprofessional this lawyer is by their response. Abusive situations are something a real professional would take seriously instead of distorting facts, blaming and insulting their client because they failed to do their job. Your situation and feelings deserve someone who will show actual concern/care. I hired Dianne on 12\29\25 to represent me in a protection‑order case that was scheduled for 1\7\26. She presented no issue with this timeline. We had an initially friendly conversation on the first day, following this my experience was consistently negative the entire process. After she assured us day one, the lawyer stopped responding almost entirely aside from her liking my messages at times and a few dismissals to get back to me later. This was despite numerous calls and messages to both her and her husband (whom she suggested I contact for uploading evidence because she said she was completely unknowledgeable about this). We were never given a contract to sign. I received zero guidance into how we would proceed. She never provided a plan, timeline, or instructions on how the incredibly detailed evidence that I painstakingly compiled over several days and nights to ensure our success, would be used. After stressing my great concern about how the case would go repeatedly, I finally was able to get her on the phone again the very NIGHT BEFORE the hearing. She admitted she had not reviewed any of the evidence I had submitted but claimed she would that night. She then proceeded to spend the rest of the phone call talking about herself and other clients and even made comments specifically naming other lawyers unrelated to our case, saying they were easy to take advantage of. On the day of the hearing, she arrived roughly thirty minutes late, did not speak to us until we actually got up and approached her, and the other party was already prepared and in discussion way before she arrived. When we were finally addressed, she presented a random stack of my documents TO ME, completely out of order, that bore no relevance to the arguments we needed to make, she offered no objections, questions (besides a couple yes or no questions to me only), or evidence to counter the opponent’s claim of improper jurisdiction, and I had to point out multiple instances of harassment from their counsel myself while she remained silent. Consequently, the judge dismissed the case on jurisdiction grounds. After the unfavorable decision, we spoke to her afterwards and she remarked that the judge was wrong about the jurisdiction, yet she had contributed nothing to the defense, leaving me feeling that I had paid for services that were not even remotely delivered and that the outcome of my case suffered as a result. I would not wish this type of experience on anyone and recommend anyone to look elsewhere for any domestic‑law matters, especially when sensitive issues are involved. If you look to other review sites such as Yelp you will see many people have experienced the same issues with this lawyer as well.

Response from owner

Bless it. You do not understand that the judge found that there was not jurisdiction. How many times are you going to post the same nonsense over and over? Maybe get a job and stop obsessing. Drive ONE HOUR to the jurisdiction where the actions occurred and get a protective order there. It is not that difficult to understand. If it is THAT important to you all you need to do is file in the correct court. You should have told me in the beginning that nothing had happened in Mississippi, that he did not not live in Mississippi, and that he had never even been in Mississippi. I do not like finding out my client has been dishonest with me in court.

Amber Hebert
6 months ago

Mrs.Elis is an amazing lawyer and has been helpful, accommodating and an angle through my custody battle and through out my friends and families cases! She dose her job to the best of her abilities and then some! She is truly a force to be reconn with in the court room and helps those who deserve justice and help! Thank you for all that you do Mrs. Elis you are a blessing

Response from owner

Thank you!

Matthew Hebert
6 months ago

Ms Ellis is the best at what she does her and her team are amazing been in a custody battle for 2 in a half years and she has been doing a outstanding job i highly recommend ms Ellis

Response from owner

I’m so happy you are getting time with your baby.

Karen Monk
6 months ago
Response from owner

♥️

Jaime Zepeda
1 years ago

Dianne is the best lawyer around. She stands her ground and not only fights for her clients, but fights for what is right. She is a strong intelligent woman and she makes sure to let the world know that.

Response from owner

Thank you, Jaime. It has been my pleasure representing you and Oliver.

Leah M4 photos
1 years ago

Extremely knowledgeable and professional.

Response from owner

Thank you!

Hypercube Jones
1 years ago
Response from owner

Thank you!

Couponing Mama74
1 years ago

Wonderful and knowledgeable! Professional and gets the job done!

Response from owner

Thank you!

Krustyking CrabbymarinerLocal Guide2 photos
1 years ago

Highly recommended family law firm. Diane is top notch!

Response from owner

Thanks!!

Terra Moreau4 photos
1 years ago

I'm not sure what these other people are gargling on about but they just seem bitter. I cannot say enough good things about Dianne at Ellis Law Firm. She is incredibly knowledgeable, compassionate, and truly top-notch in her field. From the very beginning, Dianne made me feel heard and supported, guiding me through every step with professionalism and genuine care. Her expertise and attention to detail gave me confidence and peace of mind throughout the entire process. If you’re looking for someone who not only knows the law but also truly cares about her clients, Dianne is the one you want on your side. Highly recommend!

Response from owner

Thank you for the kind words.

Kathryn Molpus
1 years ago

Great person and great attorney. She stands her ground and is very knowledgeable

Response from owner

Thank you!

Jeff
2 years ago

I spoke with receptionist and was told Ms Ellis would return my call the next day. They did not return my call, you won’t get business or good reviews if you ignore calling customers back! I gave 1 star because the receptionist spoke very professional and I actually believed her when she said I would get a follow up call. I got a follow up to my review pretty much saying that she doesn’t return calls unless I am a client. The receptionist took my info and said I would get a call, I believe you’re in the wrong here. I did what anyone would have done. Your receptionist should have not said that you were going to call if thats against your policy. I was also informed that if I agreed to pay a consultation fee that she would have called me back. I called because I was referred to Ms. Ellis. I was fully prepared to pay a consultation fee. Had someone asked me or called me back, that would have been handled easily. I don’t understand how you’re not returning my call after your receptionist said you would, is now my fault? Good luck to you ma’am, you might want to school your receptionist on procedure, not make potential customers feel bad for actually calling your office to give you a case to handle!

Response from owner

Jeff, I assume you are not a client because if you were, you would have my cell phone number and instructions to text me if you don’t get a response from the office. I’m not sure what you were calling about, but I do not return phone calls from people who are not clients because without all of your information I have no way to check for any conflict of interest, so I am not sure why the receptionist would have told you that I would call you back. She should have gotten all of your information and set an appointment for you to talk to me. That would require you to pay a consultation fee, so, if you did not want to pay that it would explain why no appointment was set. I’m very sorry for the confusion. Feel free to call back and schedule an appointment.

GISELLE MARQUEZ4 photos
2 years ago
Response from owner

Thank you!

C RLocal Guide
2 years ago

The ‘Loud One’ sure has mouth on her.

Response from owner

I have no idea who you are, but you are not a client. You are damn skippy I have a mouth on me. I will fight for my clients. You must have been on the losing side. My condolences.

Cynthia West
2 years ago

I think Diane did a fantastic job for my daughter, im happy with her being my daughter's attorney. Thankyou Diane.

Response from owner

Thank You! So glad to help. Our clients are our family and we always try to do our best.

heather fairley98765432111246 I 00987654321
2 years ago
Response from owner

Heather, I usually say snarky things to negative reviews, but I cannot do that here. You are sweet and adorable, and I am sorry it took so long for us to get the final judgment done. Totally my fault. I dropped the ball and the other attorney was supposed to draft it, but there were.....complications with that. I should have followed up and I am sorry.

ynes taylor
3 years ago

When she advocated for my family she was a bulldog. Fought hard and got what we needed.

Response from owner

Thank you! I think of your family often. I hope all is well.

Oliver Zepeda
3 years ago

Dianne is amazing, pay the woman and let her do the work because she will get it done. We paid the consultation fee, placed a call and that day things were moving. Dianne and Evan are THE PEOPLE to go to

Response from owner

Y’all should be proud of everything you are doing to save a child’s life! Thank you for being my clients and trusting me.

EvelynLocal Guide62 photos
3 years ago

Still in the middle of mine but so far she is absolutely amazing I would recommend her to anyone

Response from owner

Thank you! If you need me, you have my cell phone number. Just text me.

Sarah Williams
3 years ago

I am very dissatisfied in the service provided by this attorney. My family hired Dianne Ellis to represent us in an adult adoption. The judge made his ruling on September 09, 2022. We still have not received the correct documents required from her office in order to acquire a new birth certificate and name change. I have called her office and sent emails requesting the documents. I find her to be very unprofessional and am concerned about her apparent lack of interest in completing the job my family paid her $1800.00 to perform.

Response from owner

Sarah:<br>Several points- 1) I have sent the amended decree to the judge. He will sign it when he is ready, and that is going to depend on what else he has going on. That is beyond my control. I WISH I could tell judges what to do, but I cannot.<br>2) YOU, your husband, and your son read the documents, signed them, and approved them before I presented them to the judge. I am sorry you ALL THREE missed the typo on the middle name, but it seems like you would notice that before I would and would have mentioned it so I could change it, but no. Nonetheless, the amended decree is with the judge to sign.<br><br>3) You did not pay me $1,800. A portion of that was filing fees, process service in Jackson, etc. Either way, it was a bargain.<br><br>Good luck to your family, and AS SOON as I get the amended decree I will send it to you.

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Rating
4.0 / 5
Reviews
79
Status
Open
Claimed
Yes
Photos
4

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