Family Security Law Group, APC

On February 6, 2026, at approximately 10:42 AM, I called Family Security Law Group seeking help. Unfortunately, the experience was deeply disappointing and hurtful. The person who answered the phone—who I believe was a secretary or front-desk staff—was very rude, anxious, and dismissive from the beginning. As an immigrant and a non-native English speaker, I calmly and respectfully asked her to please be patient and allow me to explain my situation, as my English is not perfect. Instead of showing understanding or professionalism, she repeatedly interrupted me and then abruptly hung up the phone. When I called back to ask one simple question—whether the firm could help me—she said “no” and immediately ended the call again. When I tried calling once more, my call was cut without being answered. This interaction was heartbreaking. When people reach out to a law firm, they are often in vulnerable and stressful situations. If a firm represents values such as family, security, and peace, those values should be reflected first in how clients are treated—especially immigrants and those who may struggle with language. I do not know the name of the person who answered the phone, but this experience left me feeling disrespected and dismissed. I hope the firm takes this feedback seriously and reviews how their front-line staff communicates with the public

we had a trust done...marisha charbonnet was amazing and so knowledgeable and made a seemingly daunting task easy and covered all the bases, and answered any questions we had thouroughly and with easy to understand answers....i would highly recommend her for setting up a trust...i so appreciated her time and help. thank you marisha!! tina and pat....

This Law group is fantastic. They and Marisha exceeded my expectations. Marisha pointed out facts and things to consider that I had not thought of and as a result ended up with a better Trust document. Very efficient staff. Very satisfied.

Marisha and her team developed an incredibly thorough and economical estate plan for me and specifically, her communication was concise, sharp, efficient and at the same time gave me opportunities to ask questions and debate option pros and cons. Highly recommended!

Marisha Charbonnet and her staff made the whole process of setting up a trust smooth. I am so grateful to have found such an excellent, knowledgeable estate planning attorney.

Marisha Charbonnet was a fantastic choice to help with our estate planning and trust fund.

Marisha Charbonnet is smart, experienced, and knows estate planning inside and out. More than that, she really cares about her clients and takes the time to make sure they feel comfortable and taken care of. I've known her for years. She’s someone I completely trust and highly recommend.

I had an outstanding experience with Marisha. She helped me to revise my currently existing trust, and her expertise really assisted me in understanding the various aspects of the trust (much better than the first group I used). What particularly impressed me is how Marisha thought of every detail and included those contingencies in the revised trust. That was a tremendous help, because my living situation may change in coming years — and she addressed this and much more. In addition, I invest in a range of real estate projects, and she worked all of this into the trust with efficiency and clear documentation. The staff she works with are also lovely. And if all of this weren’t enough, I just received a thank you card from Marisha inviting me to be in touch if I had any questions. Really a high class experience all the way around. Thank you, Marisha, and if I decide to do any more changes to my trust, I will definitely use your services again! -Debbie Roth, D.S.S. (Forgiving Connects is my google name)

I chose Marisha and her office after meeting several others. She immediately offered me great advice and a more immediate solution and set of services that anyone else I spoke to. She created a trust and will for me. The process was easy, quick and smooth and all of my documents were presented to me in one place. I would highly recommend Marish’s estate planning services.

Was recommended by a close friend to work with Marisha Charbonnet on updating our family trust that hadn’t been updated in 19 years. His recommendation is worth a lot as a certified financial expert himself and based on a number of other referrals he sent to Marisha that were all glowing reviews. She made the process easy and comfortable and was willing to explain everything to us in a friendly, tactful and cordial manner. We repeated questions as often as needed to help us make all the necessary decisions and ensure we had the piece of mind we were looking for. We felt communication with her and her team was prompt, simple and effective throughout the process. We Highly recommend her for estate and trust documentation.

Marisha and her staff were very through and helpful in creating our new Trust and other documents. Marisha is an extremely knowledgeable and skillful attorney in the areas of trust, wills and powers of attorney. I highly recommend this law group.

Outstanding service navigating Estate planning from Marisha Charbonnet. All questions answered and the process was painless. Would highly recommend.

Marisha was a pleasure to work with. She clearly explained the process and needs to create our Living Trust.

Marisha N. Charbonnet helped me with my estate planning. She was personable and efficient in understanding and implementing my wishes into a comprehensive estate plan. I would highly recommend her and her firm.

Amazing experience! Marisha was outstanding getting our Trust/Will exactly how my wife and I envisioned it. Thank you Marisha and the Family Security Law Group Team!

Estate planning made easy with the Family Security Law Group. We completed our Estate Planning with Marisha. The process was smooth. Marisha took the time to answer all questions we had and really guide us through this area of life that can seem so unpleasant. I will be recommending Marisha and the Family Security Law Group to all of our friends and family for their estate planning needs.

Marisha Charbonnet from Family Security Law Group was extremely helpful, knowledgeable and professional, she explained us in detail our estate/trust plan and guided us through the entire process, answering all our questions and addressing all our concerns in detail. We highly recommend her and the entire staff at Family Security Law Group, everyone there is very kind and helpful.

Marisha Charbonnet at the Family Security Law Group prepared our family Trust for us . From our first meeting she was totally Professional and talked us patiently though every step . The Trust was ready for us in 2 weeks , fantastic service all round. I highly recommend her for all of your Trust needs.

We had a wonderful experience with Marisha. She’s very efficient and explained our document thoroughly. I would recommend her highly.

Family Security Law Group was recommended to us by our financial advisor, and we worked specifically with Marisha Charbonnet to set up a trust and "Family Security Plan." Marisha and her legal assistant were great to work with, first explaining the process in a free initial consultation, then in two follow-up meetings where Marisha asked us questions related to our wishes and goals, then met to discuss the draft plan with us. My wife and I aren't wealthy, so the financial aspects of our Family Security Plan aren't really the most important things to us. More important was the help and education we received on all the other aspects of planning for aging, potential loss of ability to take care of ourselves mentally or physically, and creating directives for how to handle difficult medical conditions and funeral arrangements. We received a much more comprehensive Security/Estate plan than we expected, for a reasonable cost compared to what we heard some friends paid at other locations. Marisha was great at listening to our wishes, helping when we were uncertain or even totally ignorant of what options were available, and developing a complete plan for the second half of our lives. A very satisfying experience that felt great to finally check off the list of "things to do."