Flores Mendez Law

El Paso, TX

82
Attorney Index
50 reviews
4.8
Google Rating
122 reviews
Flores Mendez Law

Practice Areas

Personal Injury

Business Profile

Personal injury attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
40%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Jen JuarezLocal Guide8 photos
3 months ago
Mayra Ceballos
6 months ago

I worked with Jessica Mendez on a legal matter. While the case was ultimately resolved, communication was a significant challenge throughout the process. I often experienced delayed responses and limited updates, which made an already stressful situation more difficult. I want to be clear that this review reflects my experience with Jessica Mendez only and is not directed at her partner, Connie. I believe clearer and more consistent communication would greatly improve the client experience.

Edna Carrillo
6 months ago

I am so grateful that Connie Flores was my husband’s lawyer for his recent accident case. To be honest, at first glance, Connie has a very serious presence, but she is actually the complete opposite once you meet her! She is one of the nicest, most genuine people I have ever met. ​When we first sat down with her, she took her time to explain every single detail of the process and what we should expect. She answered every question we had and never made us feel rushed. Her professionalism is top-notch, and her team is just as wonderful. If you are looking for someone who is both a powerhouse in the law and a kind person to work with, I highly recommend Connie and her team!

Sergio CLocal Guide5 photos
6 months ago

Professional, fierce, and client-focused ​I am incredibly happy that I chose Flores Mendez Law to handle my accident case. From the very first meeting with Connie Flores and her team until the day my case was closed, the experience was seamless. ​What stood out most was that even though my case wasn’t a big one, they treated it with the highest priority. The entire process was comfortable and stress-free because I was kept updated every step of the way. Connie, Melissa, and the rest of the staff are some of the friendliest and most welcoming people I’ve worked with. ​One thing that sets Connie apart from other lawyers in town is her integrity—she ensures she never takes more than her clients do from a settlement. She is fierce, professional, and a true advocate for her clients. I saw her in action and, trust me, you do not want to be on the opposite side of her! They offer full disclosure on timelines and expectations, so there are no surprises. Thank you, Connie and team, for making my life a little easier during a tough time.

Janeet Guardiola
6 months ago

Excellent service! Perfect attention, always answering all our questions. Thank you so much!!

Cameron Fernandez
6 months ago

Jackie was amazing with helping with my medical bills. Would definitely recommend one thousand times out of ten.

Mellany Baca1 photo
6 months ago

Connie and Andrea were wonderful! Very supportive, attentive, and caring I wouldn’t ask for anyone better! I will forever appreciate them for what they’ve done to help me through this process.

Jorge Robert
6 months ago

The Flores Mendez Office was great with handling my case, I would like to personally thank Connie and Andrea for being so reliable and helping me with my case.

Lucy Caudillo
7 months ago

Awesome amazing women! Empowering

Alejandra Rodriguez
7 months ago

Ms Mendez was assigned by the court to represent on a guardianship… a year later I called more that 5 times asking for a receipt. I went to the office I called and still to this day I haven’t received nor the receipt nor a call back. Will never go nor recommend this “pink ladies”

Response from owner

Ms. Rodriguez, We sincerely apologize for your experience. This is not the level of service our office strives to provide to our clients, and we’re disappointed to hear we fell short. We value your feedback and would appreciate the opportunity to learn more and make things right. Please feel free to contact us directly at 915-308-9999 so we can address your concerns promptly.<br><br>Thank you for bringing this to our attention. I will personally handle this matter. Sincerely, Connie J. Flores

Anthony Montez
7 months ago

Jessica Mendez was so great to work with. I appreciate her explaining every step of the way. Very friendly and accommodating in general and when meetings were set up. The rest of the staff were also very friendly. I would definitely recommend her Law Firms services! Thank you Jessica!

Gloria CLocal Guide44 photos
7 months ago

Update: my case has been finalized & Flores Mendez got me The Largest settlement I have ever received.

Response from owner

Thank you for the five-star review! We appreciate it.<br>

Amanda Cobb2 photos
8 months ago

I had a car accident that turned my life upside down, and hiring Connie was the best decision I made. From the very first consultation, she made me feel heard, understood, and supported. Connie handled every part of my case with professionalism and genuine care, keeping me informed every step of the way. If you ever find yourself in need of an injury lawyer, I can’t recommend Connie enough. Compassionate, knowledgeable, and truly committed to her clients, exactly what you need when you’re going through something tough.

Jon Pagan
8 months ago

Most definitely recommend!!!!

Michael Ramirez
8 months ago

Mrs. Connie Flores and her staff have been amazing my case was difficult but they were able to take care of me with everything!

Response from owner

Thank you for trusting our firm. Nothing makes us happier than getting a great result for a client!!<br>

Taylor Sanchez
8 months ago

Connie is an exceptional attorney. From start to finish, she was thorough, strategic, and completely dedicated to my case. It was clear at every step that she genuinely cares about her clients and is committed to making sure they feel heard, supported, and empowered throughout the process. With Connie, I always felt like I had an advocate in my corner. Someone who not only understood the nuances of my situation but fought hard to achieve the best possible outcome. Thanks to her, I got everything I was hoping for and more. I can’t recommend Connie highly enough!

Response from owner

Taylor, thank you for the wonderful review. It is a pleasure to know that you were satisfied with our services as this is a priority for our team.<br>

Denise Ramirez
8 months ago

Jessica Mendez demonstrated compassion and integrity the entire time of my case. She took time to explain the process and readily took my calls if I had any questions or doubts. I highly recommend her office.

Response from owner

Thank you for the opportunity to handle your case and for placing your trust in our attorneys to get you the result you desired.<br>

Robert Ponce
9 months ago

No one would take my case until I called Jessica. She listened to me and took my case. Today we settled. Thank you Jessica

Response from owner

Thank you for your review. We're glad that we were able to help you with your case. Best wishes.<br>

Nalleli Gallardo
9 months ago

Melissa is the greatest assistant, very helpful and always on top of my case!

Response from owner

We appreciate your kind words and we are glad we could provide you with a positive experience!<br>

Priscilla MerazLocal Guide
9 months ago

Connie has become a friend over the years. She has helped us smoothly go through a legal process during a traumatic and confusing time, in my kids and mine most vulnerable time in our lives we had no clue where to begin. She was caring for my kids and myself and looked out for our best interest. To this day after everything she has been helpful in many other situations by answering questions I might have. She is a hardworking and dedicated person highly recommend her services ❤️

Response from owner

Thank you for this endorsement of our firm and for placing your trust in us to handle your case. Best of luck to you!<br>

Contact

Address
509 E Rio Grande Ave, El Paso, TX 79902

Google Profile

Rating
4.8 / 5
Reviews
122
Status
Open
Claimed
Yes
Photos
44

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