Frails & Wilson Attorneys at Law

Augusta, GA

71
Attorney Index
50 reviews
4.1
Google Rating
121 reviews
Frails & Wilson Attorneys at Law

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyDivorce lawyerEstate planning attorneyFamily law attorneyLegal servicesLaw firmReal estate attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
30%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 84/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication87
Outcome85
Responsiveness86
Empathy89
Expertise84
Fee Transparency77
Trial Experience79
Satisfaction82

Client Reviews

Beverly MitchellLocal Guide92 photos
5 months ago

Don't go here

Landon LynchLocal Guide
6 months ago

Brianna is my Personal Injury lawyer, Beverly is her assistant, as a team they are very patient and understanding of my situation. When I called they picked up or if a message was left I got a response. Thank you very much, to you both for going the extra mile for me, I truly appreciate you. Folks if you find yourself And some unforeseen circumstance and you just don't know what to do. Call Frails and Wilson. Again, thank you guys. Stay safe. God bless. Landon Lynch

Linda W
8 months ago

I highly recommend Frails & Wilson for your legal needs. They were attentive, concerned & equipped to handle my tough case. Words cannot express how grateful I am. Sincerely, BW

Response from owner

Hello Ms. Williams,<br><br>We at Frails & Wilson Attorneys at Law strive for to provide excellent customer service. We hope that you will consider us in the future for your legal needs.

Love Life
11 months ago

Wonderful working with Mr Wilson. Had My best interest through out the case. Worked diligently on My behalf to get Me the best. I really appreciate all his efforts and if anyone is looking for a good lawyer that will represent you to the fullness. This is your Man.

Homes
11 months ago

Awesome experience every time I close a deal. The professionalism and comprehensive approach in helping my clients understand the documents they are signing are exceptional.

Marian Dunbar
1 years ago
Reginald Harrison
1 years ago

Great experience completing my Trust at Frails and Wilson. The staff is detailed and thorough in every aspect of Will and Trust development. This includes one of the most important aspects of the Trust, appropriately funding the Trust. I would like to thank Mr. Randy Frails, Alexa Calloway especially, Keyona Daily and Caitlin Mclaney. If you’re looking to get your and Trust done the right way this is the place to go.

Shirley BLocal Guide42 photos
1 years ago

I have a winnable case with a local hospital. And was told because it's probably not a six figure case this firm wasn't interested. I paid $250 for nothing. My case is on video at the hospital. Just a waste of my time and money.

Kelly Rojas2 photos
1 years ago

Had a consultation with Alexa regarding family law and decided not to retain her. I had faith in her from a previous conversation with her but when I paid my fee to consult, it lasted 44 mins all for her to tell me it wasn't looking good for me. Her paralegal is not the most professional either. I called this office about 20x to speak with Mr. Frails and never received a call back from him after leaving extensive voicemails. I had high hopes for this place despite paying $300 for a 44minute consultation which has been the highest fee I've paid at any attorney in the last 2 years doing consultations. The paralegal asked me, "okay I can take your retention fee now (7500) I told her no thanks I need to pray and think about it. They all knew I had cash in hand. She originally told me 5k but upped to 7.5k because it's in Savannah and she said it as if I couldn't pay either and I told her...that's in my budget, I have that. Nothing sat right on my spirit after talking w the receptionist, paralegal and then Alexa. I wish them all well and God speed I wish they had faith in me and I in them but not everything is meant to be. Maybe now, I can get Mr. Frails attention and he can call me back after seeing this review.

Damien Sneed
1 years ago

Great lawyers, Frails & Wilson help me with real estate matters that needed to be cleared up on several properties. They saved me a ton of money by getting my deeds transferred without necessity probate. Attorney Frails is extremely knowledgeable and conscientious in many aspects of the law. Great firm I highly recommend them especially attorney, Randy Frails. his entire team and staff are professional and exemplify the highest standard of excellence.

Ashley1 photo
1 years ago

Great People, Great Company!

Greg Burt
1 years ago
Robbie Jenkins
1 years ago

They are very helpful to the community. So knows the feeling of there customers. They are the best attorney firm in the CSRA.

Kathy ReavesLocal Guide
1 years ago

Randy Frails… a smart man. I mean very smart lawyer

Cielle CarolLocal Guide33 photos
1 years ago

Dear Lordy, I am so relieved to have my personal injury case behind me! MERCY! Car accidents are stressful enough in and of themselves, but then navigating the legal maze of medical bills and holding the liable insurance company accountable for damages just adds to the stressors. Thank Heavens for capable, understanding and devoted law firms! I cannot express enough gratitude to Frails & Wilson Attorneys at Law, specifically to my exceptional lawyer, Edwin Wilson. Armed with his top-notch expertise, dedication, and compassion, Attorney Wilson unraveled the chaos and did an outstanding job helping me settle my medical bills and get fair compensation for my injuries. He was thorough and his professionalism and dedication were evident every step of the way, and I truly appreciate his work. Edwin’s legal prowess and strategic approach were evident throughout the entire process. Even on days when I was that cranky, impatient, badgering client, Edwin was unwavering and consistently professional with his calming demeanor. He managed my case with precision and confidence, keeping me informed as the case progressed — and tolerating my frequent inquisitions if *I* felt like too much time had passed between the updates. His attention to detail and unwavering support are truly commendable. My case was not a high-dollar case, and I knew that from the outset. It was because of this that I had serious doubts as to whether any lawyer would accept the case…and if they accepted it, would they take it seriously enough to get it settled in a reasonable amount of time…in the midst of navigating much more lucrative cases with severely-injured clients and families of deceased accident victims. But Edwin gave my case the attention it so desperately needed. And thanks to his hard work, we achieved a settlement that exceeded my expectations. I learned several things throughout the whole process. I hope not to EVER have to navigate another personal injury claim, but if I did, a few notes to self… 1. Insurance companies move slow AF! The injured claimant’s pain, mounting bills, emotional distress mean nothing to insurers. Your lawyer’s ability to change/motivate the insurance company and their legal team is severely limited. 2. Just because nothing seems to be changing doesn’t mean your attorney/their team isn’t working. Pack your patience…it’s bound to be a long ride. 3. If you’ve retained top-notch legal representation, then TRUST…that he/she is going to deliver — top-notch results. All that to say, I am immensely grateful for Edwin’s outstanding legal representation and the service provided by Frails & Wilson Attorneys at Law. I wouldn't hesitate for a moment to choose their firm again to represent me or my loved ones, and I highly recommend them to anyone seeking dedicated and effective legal representation. Attorney Wilson, Attorney Johnson, Dawn, Nia, Keyona — to the whole team that worked my case — THANK YOU for your service and for helping me navigate through a challenging time. Y’all have lunch on me. You’re much appreciated. 💜🙏🏽💜 Namaste, Carol “Cielle” Folsom Scott

Contessa ShadeauLocal Guide42 photos
1 years ago

I was referred to Frails and Wilson by a brother in my church. I truly wish I could have provided a higher rating but I was very disappointed in the service I received. We finally completed the task and I appreciate their time. But I will not be returning or referring.

Response from owner

Hello Ms. Contessa,<br>A review of our system does not reflect you being a client or prior client of ours. If you need legal assistance we would be more than happy to assist you. If there is a different name you used, please let us know.

Dung Wilson
2 years ago

It is very good I love it and it fast

Response from owner

Good Morning Dung,<br>Thank you for allowing Frails & Wilson to assist you in your legal needs. The entire firm strive to ensure we work diligently and efficiently for our clients. We look forward to assisting you in your future legal needs.

Donnie BooneLocal Guide3 photos
2 years ago

This law firm is highly.Recommend by me due to the fact they stand on their word and they are Professionals in their business Highly recommended.No matter what your situation is if it involve the law check with these guys first

Response from owner

Good Morning Donnie,<br>Thank you for allowing Frails & Wilson to assist you in your legal needs. The entire firm strive to ensure we work diligently and efficiently for our clients. We look forward to assisting you in your future legal needs.

Calvin Murray
2 years ago

Randy Frails was the first person I called when my mom told me she’d been in an accident. Randy immediately directed me what to do then he and his team took the accident off her hands. The end result was my mom got a new car, her medical bills covered and a settlement check that she was very happy with! Thank you Frails and Wilson for taking such good care of my mom!!!

Response from owner

Good Morning Calvin,<br>Thank you for allowing Frails & Wilson to assist you in your legal needs. The entire firm strive to ensure we work diligently and efficiently for our clients. We look forward to assisting you in your future legal needs.

Barbara Ware
2 years ago

I want to express my most sincere thanks for the professional service rendered by Frails and Wilson Law Firm. The Attorney and Associates were very helpful and gave clarity throughout this exasperating case. I admire the firms composure, compassion, and most of all committed representation. I highly recommend anyone requiring legal representation to seek counsel and professional services from the law firm Frails and Wilson!! Ms Johnson, Thank you so much!!

Response from owner

Good Ms. Ware,<br>Thank you for allowing Frails & Wilson and Ms. Johnson to assist you in your legal needs. The entire firm strive to ensure we work diligently and efficiently for our clients. We look forward to assisting you in your future legal needs.

Contact

Address
211 Pleasant Home Rd Suite A1, Augusta, GA 30907

Google Profile

Rating
4.1 / 5
Reviews
121
Status
Close
Claimed
Yes
Photos
9

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