Goldberg & Osborne

Phoenix, AZ

64
Attorney Index
50 reviews
4.6
Google Rating
218 reviews
Goldberg & Osborne

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyAttorney referral serviceLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 58/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication71
Outcome52
Responsiveness64
Empathy68
Expertise51
Fee Transparency50
Trial Experience52
Satisfaction59

Client Reviews

Angel Perham
6 months ago

Genesis Ottleben and Cole Kamin were very kind, professional and kept in communication with us every step of the way. Thank you for your help!

Response from owner

Thank you, Angel! We're glad to hear that Genesis and Cole provided you with kind and professional service. Your appreciation means a lot to us! Page Chancellor, Esq., Managing Partner, Goldberg & Osborne

Joel Ruelas
6 months ago
Response from owner

Mr. Ruelas, I recently saw your review and have searched our client list to find a client by your name and could not find any client that matched. It does not appear that you were a client. I would be happy to talk with you to learn more about your dissatisfaction with our firm. You can reach me at pchancellor@goldbergandosborne.com to set a time for us to talk. Thank you. Page Chancellor, Esq., Goldberg & Osborne

Steve Nordsven
7 months ago

Goldberg and Osborn delivered results that exceeded expectations in every respect. The firm demonstrated outstanding professionalism, strategic insight, and attention to detail, achieving outcomes that were stronger and more effective than anticipated. Their execution was efficient, communication was clear, and the overall performance reflected a level of excellence that truly set them apart. I highly recommend Goldberg and Osborn without reservation.

Response from owner

Thank you, Steve! We appreciate you and are so glad to hear that our team's professionalism and attention to detail made such a positive impact. Your recommendation means a lot to us! Page Chancellor, Esq., Managing Partner, Goldberg & Osborne

Kathleen Desantis House (Kat)
10 months ago

Bonni is the nicest lady ive met!

Response from owner

Kat, I just love this review of Goldberg & Osborne and Bonni (of course)! Thank you!! Page Chancellor, Managing Partner, Goldberg & Osborne

Juan OrtuLocal Guide2 photos
11 months ago

The attorneys & legal aids assigned to my case were great, although the original legal aid assigned to my case botched the initial 4 to 6 months, which delayed my case's settlement by a significant amount of time. The new paralegal, Genesis, was fantastic and in the end (still waiting for settlement check but have signed final agreement papers), I am super happy with the settlement they helped me get. Thanks, fam!

Response from owner

Juan, thank you for your review. I am so happy that you were pleased with your settlement. I also loved reading about Genesis! I wish you all of the best in the future! Page Chancellor, Managing Partner, Goldberg & Osborne

Freddy Cordon-Perez
11 months ago

Everyone that i spoke to was professional, responded timely to emails and always gave updates when they had one. Overall I had a great experience working with Goldberg & Osborne.

Response from owner

Freddy, thanks for the great review! I love that we kept you updated - that is so important to us! Page Chancellor, Managing Partner, Goldberg & Osborne

Jake Lucas
1 years ago

I was in a car accident in October 2023 in which I had later complications that required surgery. I called this place immediately after, sent all my info over the next few months, and in January I stopped hearing back. I emailed multiple times with no response. I finally called in April, assuming they had been working the case, and they had legitimately forgotten about me. Whoever was working the case was fired or quit and my case never got reassigned. Over the next 9 months or so, I sent multiple emails and called and did not get responses or any feedback. It was only when I asked for my full case file (essentially threatening to find a new lawyer) that they finally got it together and started moving, at which point I had 10k plus medical debt accruing interest monthly and no light at the end of the tunnel. I finally got my case resolved a few weeks ago, and they blamed the delay on the doctor’s offices taking their time to provide medical records. This is obviously not the case as I was copied on the same emails providing the records, and when I had called a few of the places, they said they hadn’t received the request. Due to the delay in responses, literally forgetting about me for three months, not taking responsibility, and lack of professionalism, I cannot recommend this lawyer in any capacity. I understand that cases take time and I did get a better payout than I had expected, so I can’t discount their work, but the case was handled very poorly from a personal standpoint.

Response from owner

Mr. Lucas, I have read your review, and am overall pleased to read that you felt your case finished with a result that was much better than you expected. As I am sure you can imagine and as in any business, we sometimes face turnover, and we do acknowledge that your case did have some staff turnover. However, in review of your file, I can assure you that the staff turnover did not impact your case in any way. While we do not know what the medical providers told you, I can assure you our staff worked diligently to get all your medical records as quickly as possible and put your demand together quickly. In addition, the notes indicate that you were kept up to date on your case and all phone calls were returned in a timely manner. With all of this said, I am encouraged that you were happy with your ultimate outcome. I wish you all of the best in the future. If you would like to talk further, you can reach out to me by email and we can set a time to talk. Sincerely, Page Chancellor, Esq., Managing Partner, Goldberg & Osborne

Victoria McCauley
1 years ago

I had a wonderful experience with the Casa Grande office. Everyone I spoke to was amazing and answered my questions quickly and efficiently. I love the being able to send messages and upload documents through the app. Cheryl and Alex were amazing! 10/10 would recommend!

Response from owner

Victoria, thank you for the wonderful review. I am so happy that we met your expectations and were able to work with you through our app. Also, thank you for the awesome comments about Cheryl & Alex. Sincerely, Page Chancellor, Goldberg & Osborne

mr monk
1 years ago

I got hit by a car when I was on my bike and had my bike wrecked and went with Goldberg in Osborne due to having injuries and have my only transportation wreck honestly at first there was communication then after awhile i I got a email that my original lawyer was passing my case down to a different lawyer and since then I haven’t heard anything from either the lawyer or the company very disappointed especially since we are getting close to the end of the year and haven’t even gotten a email I was hoping for justice now I have medical bills and debt just over all disappointing

Response from owner

Mr. Monk, I am a Managing Partner of Goldberg & Osborne. I am sorry, but we do not have any clients with your last name. We also do not have any clients at our Mesa office that meet the description of your facts. If you are using an anonymous name, this is to request that you contact me so that I can identify your case and take care of your concerns. My email address is pchancellor@goldbergandosborne.com. Thank you. Page Chancellor, Managing Partner, Goldberg & Osborne

Vanessa Sanchez
1 years ago
Response from owner

Vanessa, thank you for your 5-star review! Sincerely, Page Chancellor, Managing Partner, Goldberg & Osborne

G N
1 years ago

I called and spoke to a Sharon last week at this location. She was a breath of fresh air compared to 2 other local law firms I contacted. She answered all my questions and even went above and beyond to assist me. Customer service like this is the reason I will do business here. In this current crazy political world, it was good to see that there was a Spanish and English speaking representative available. Thank you

Response from owner

Greg, thank you for the awesome review! I am so happy that we met your expectations, especially with our personal service to you. We pride ourselves on customer satisfaction. I loved reading about Sharon! Thank you again. Sincerely, Page Chancellor, Managing Partner, Goldberg & Osborne

Richard
1 years ago

I wanted to express my gratitude to Mike Moldoveanu and his team for going above and beyond and making sure my car accident settlement exceeded my expectations. Thank you LeAnne Armenta for the wonderful recommendation! Mike Moldoveanu and Stephanie Hart are extremely knowledgeable and easy to work with. I highly recommend G&O.

Response from owner

Richard, thank you for the wonderful review. I am so happy that Mike Moldoveanu and Stephanie exceeded your expectations. We greatly appreciate your recommendations! Page Chancellor, Esq. Managing Parter, Goldberg & Osborne

Crissy SozaLocal Guide
2 years ago

1 star because i couldnt put less. This is the worst "professional" service I have ever gotten. It has been a year since the accident and I cant get anyone to call me back or give me a status. We were mistaken thinking because they were well known in the valley that we would get good service but we were wrong.

Response from owner

Ms. Soza, I am sorry that we did not meet your expectations. If you wish to talk about your case, you can email me at pchancellor@goldbergandosborne.com to set a time for us to talk. Sincerely, Page Chancellor, Esq., Managing Partner, Goldberg & Osborne

Sarah A.
2 years ago

Bonni and Nicole really went the extra mile!

Response from owner

Sarah, thank you for the 5 Star Review!! I love reading that Bonni and Nicole were so helpful to you! Page Chancellor, Esq., Managing Partner, Goldberg & Osborne

Cyann Meredith Robles
2 years ago

Disgusted. Withdrew representation even after having been told “fairly confident we’d be able to get you at least 50% pay out at litigation” but not willing to follow through with the case because they don’t want to accept anything less than 100% wins- too risky and not worth their time. Not fighting for their clients. No communication for 3 weeks only to be called right before a holiday that they dropped us as clients. Troy, Alejandra and Daniel- unprofessional and extremely disappointing.

Response from owner

Ms. Robles, I am sorry that we were not able to help you with your case. I know that we have tried to reach out and discuss further with you. If you want to speak with me, you can email me at pchancellor@goldbergandosborne.com and we can set a time to talk. I wish you all of the best in the future. Page Chancellor, Esq., Managing Partner, Goldberg & Osborne

Michelle MitchellLocal Guide
2 years ago

I would like to thank Mike, Irene, Stephanie & the team for helping me get through this difficult process. This was my very first car accident & while I focused on my recovery (physically, mentally & emotionally) they took good care of me. I would definitely recommend Goldberg & Osborne! Thank you for everything I truly appreciate it. Although I’m still not ready to drive daily at this time, I’m confident that this journey of healing is just what I need. I will take it one day at a time & try to get back to my normal routine. God Bless you all & Happy Holidays!

Response from owner

Michelle, Happy New Year! Thank you for the awesome review. I am so happy that our Mesa Team could help you with your case. I wish you all of the best with your healing!<br><br>Page Chancellor, Esq. <br>Managing Partner <br>Goldberg & Osborne <br>

Jessica Mendez
2 years ago

Great accident lawyers! Arlene was very kind and courteous. She made sure everything when smoothly. I highly recommended Goldberg & Osborne.

Response from owner

Jessica, thank you for the awesome review. I am so happy to hear that Arlene was kind and courteous, I love hearing that everything went so smoothly.<br><br>Page Chancellor, Esq. <br>Managing Partner <br>Goldberg & Osborne <br><br>

Anthony Rosales
2 years ago

Arlene was so helpful & friendly ! She was able to assist my needs & help me with any questions I had for her. No hassles & she mad sure I got my $ on time. I would recommend her , she’s a great employee .

Response from owner

Anthony, thank you for the great review. I am so happy that we made it easy for you and that you received your money on time! We love the recommendations. <br><br>Page Chancellor, Esq. <br>Managing Partner <br>Goldberg & Osborne <br><br>

marleana garza
2 years ago

Arlene has the best customer service!! The lawyers are so understanding & took care of all my needs due to my car accident

Response from owner

Marleana, thank you for your awesome review. Customer service is so important to us at Goldberg & Osborne, I am so happy to hear that we took care of all of your needs!<br><br>Page Chancellor, Esq. <br>Managing Partner <br>Goldberg & Osborne <br><br>

Danny Garcia1 photo
2 years ago

Thank you G&O for all your assistance and expertise. Arlene Ramirez is extremely professional and made the process a lot easier for us. Thank you, Arlene!

Response from owner

Danny, thanks for the great review! I am so happy that we made the process easy for you!<br><br>Page Chancellor, Esq. <br>Managing Partner <br>Goldberg & Osborne <br><br>

Contact

Address
2815 S Alma School Rd #122, Mesa, AZ 85210

Google Profile

Rating
4.6 / 5
Reviews
218
Status
Open
Claimed
Yes
Photos
21

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