GOLDLAW

West Palm Beach, FL

71
Attorney Index
50 reviews
4.8
Google Rating
970 reviews
GOLDLAW

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyAttorney referral serviceLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
55%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 68/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication77
Outcome67
Responsiveness71
Empathy74
Expertise63
Fee Transparency58
Trial Experience67
Satisfaction68

Client Reviews

Morgan LucasLocal Guide
5 months ago

Christopher Gold is magnificient. Highly professional, knowledgeable and efficient. Will stay in contact with clients to keep them informed every step of the way. He delivers the results! He is persistant and unintimidated when fighting for his clients. A high recommend.

Bianca Robertson1 photo
5 months ago

Original Review (5 stars): I recently worked with Gold Law for my rear-end accident claim, and I honestly cannot say enough great things about my experience. They were professional, attentive, and truly committed to getting me the best outcome possible. A very special shout-out goes to Jennifer, who went above and beyond in every way. She kept me informed at every step, explained things clearly, and made a stressful situation feel manageable. What truly blew me away was her level of personal care—she even drove all the way to my house to personally drop off a check. That kind of dedication is rare, and it meant the world to me. Thanks to Gold Law and especially Jennifer, what could have been a long, confusing process ended up being smooth, efficient, and incredibly positive. I would recommend them to anyone needing legal help after an accident. Five stars across the board! Updated Review (3 stars): I've been directed to dealing with Kayla and the lawyer Bryan Graves. I initially left a 5-star review for GoldLaw, but after experiencing the post-settlement process firsthand, I feel I need to provide a more complete picture. On the positive side, the firm did successfully negotiate my case and secured a settlement, which I appreciated. The attorneys were professional during the active phase of my case. However, once it came time to disburse my funds, the experience deteriorated significantly. Over $7,500 has been held since late September 2025 — more than five months — with no clear resolution. Throughout that time, I received repeated assurances that disbursement was "just a few weeks away," only to have those deadlines come and go without follow-through. When I reached out for updates, responses were slow and vague, requiring multiple follow-up emails to get any reply at all. I understand that medical billing disputes and third-party negotiations can cause delays. What's frustrating is the lack of proactive communication and the broken commitments on specific timelines. Clients deserve honest, timely updates — not promises that aren't kept. I hope GoldLaw addresses these issues, as the back-end experience has overshadowed an otherwise positive case outcome.

Response from owner

Mrs. Robertson, thank you so much for posting such a wonderful review about GOLDLAW. We appreciate your kinds words about Jennifer and are thrilled to know that she made your experience with us even better. Be well and know that we're always here for you!

Babylove Jackson
6 months ago

I truly wish I could give this law firm zero stars. Golden Law submitted a $15 million demand on my case and told me not to worry. I never told them to submit a demand that high — they took it upon themselves to make that decision. After submitting what the adjuster later described as an “outrageous” demand, the adjuster stopped responding to them completely. Instead of adjusting the demand, following up professionally, or communicating with me about next steps, I was left without updates. When I called to simply check on my case and ask what was going on, they became frustrated with me for asking questions. Rather than work through the situation, they chose to drop my case. I ended up reaching out to the adjuster myself. Without a lawyer, I was able to communicate directly and ultimately settle the case for $300,000 on my own. It is extremely disappointing that I received better results representing myself than I did while being represented. Clients deserve communication, strategy, and professionalism — especially when their case is on the line.

Response from owner

Ms. McGirt: Please be advised that our duty as licensed attorneys in the State of Florida is to keep client confidences and there are very few exceptions to this rule. In an abundance of caution, we do not feel at liberty to respond in a point by point fashion in this forum. Suffice it to say that we do not believe that your review presents a fair and accurate picture of the events, specifically, we did NOT demand $15 million to settle your case.

Franklin Ortiz
6 months ago

GOLDLAW took incredible care of me throughout my personal injury case. From day one, they were professional, attentive, and truly committed to getting me the best outcome. They kept me updated, explained every step clearly, You can tell they genuinely care about their clients and fight hard for them. I’m extremely grateful for their dedication and highly recommend GOLDLAW to anyone who needs a trustworthy and compassionate personal injury team.

Jocelyn ChidseyLocal Guide2 photos
6 months ago

You could not ask for a more professional and compassionate paralegal than Kayla P. She’s knowledgeable and detail oriented in her work and a helpful advocate through the insurance process.

Catherine Nunez1 photo
6 months ago

Kayla Pinheiro is a great paralegal with an excellent work ethic and genuine care for her clients. She is attentive, compassionate, and always goes above and beyond to make sure clients feel supported and informed throughout the process. Her dedication and professionalism truly stand out, and the firm is very lucky to have her.

STEVE Galera
6 months ago

The experience with Gold Law was Excellent! It felt they were there every step of the way through my process of recovery and their dedication to make sure their clients are well represented. I want to Thank Gerald Arroyo as well in recommending Gold Law and guiding me through the process. Thank You GOLD LAW!

Response from owner

Thank you so much for the wonderful review you posted. We are thrilled that you came to GOLDLAW for representation and that you were pleased with your experience.

Harry Desforges
6 months ago

Gold Law took their time to look into my situation even when other law firms flat out rejected me. I most certainly would use their services again. They have years of experience in their industry which is a plus.

Response from owner

Thank you so much for the wonderful review, Mr. Desforges. We're thrilled to hear that you are pleased with our services. Be well and don't hesitate to reach out should you need our services in the future.

Tammy
6 months ago

My experience with GoldLaw was amazing. They did everything to help me win my case. Brian Graves was the best, very nice and understood my concerns.

Response from owner

Thank you, Tammy. We appreciate your thoughtful review. Please don't hesitate to reach out should you need GOLDLAW'S services in the future. All the best!

Killakream203
6 months ago

My kids were in a car accident and Goldlaw was the best choice when I decided to find a lawyer. The process was smooth and all paralegals were awesome definitely will choose them again

Response from owner

Thank you so much for taking the time to post such a wonderful review. We are truly grateful that you selected GOLDLAW to represent you for your auto accident. Be well!

SaQuanda Hughes
6 months ago

Ms. Gloria from Gold Law is truly a wonderful person. She has been an incredible source of support and guidance, and I am so grateful to have met someone so inspiring. She is a tremendous asset to the Gold Law team, and I feel blessed to have crossed paths with her. I look forward to working with her again in the near future.

Charles Brown1 photo
6 months ago

I will refer anyone to GoldLaw law firm they came thru for me I am satisfied with my case AND settlement. Thank you Mr. Bryan Graves. It was fast an efficient

Response from owner

Mr. Brown, thank you for the thoughtful Google Review and compliments to Attorney, Bryan Graves. It was an honor to represent you and work towards obtaining the result you deserve. We are always here for you and we truly thank you for choosing GOLDLAW!

Linda JeffreyLocal Guide
7 months ago

I knew I had chosen the right law firm to handle my case when they were the only one to answer my call. From the beginning and throughout the entire process everyone was amazing! My Attorney, Jeff and his entire team took care of everything, kept me in the loop all the time and always were available for questions I had. I would recommend Goldlaw 💯 % for anyone needing representation.

Response from owner

Ms. Jeffrey, thank you for the wonderful review and kind words about Attorney, Jeff Kirby and his team. We strive to provide the highest level of legal expertise together with strong client service. We're thrilled to know that you were totally 100% satisfied. We're always here for you.

Hurrine Kennedy
7 months ago
Response from owner

Thank you so much for the 5 Star review. We certainly appreciate it.

Sonia Morgan
7 months ago

Attorney George Maxion, Madeline and Tracie were very professional in their communication and had all the answers to my questions. I’m very satisfied.

Response from owner

Thank you so much for updating your review with such positive words about Mr. Maxion, Maddy and Tracie. We certainly appreciate it. We're always here for you!

Tidra Parkes
8 months ago

Exceptional experience overall. The team was prompt, courteous, and professional. Britney stood out with her kindness and dedication to great customer service. I would absolutely recommend this law firm.

shakira laguerreLocal Guide8 photos
8 months ago

From the very first call, I was treated with respect and care. Britney was amazing-professional, compassionate, and always willing to help. I'm extremely grateful for the outstanding service provided by this firm.

Tiffani JohnsonLocal Guide7 photos
8 months ago

I had a great experience with the customer service at this firm. Britney went above and beyond to answer my questions and point me in the right direction. Her professionalism, kindness, and quick responses truly stood out. Highly recommend!

OliveLocal Guide27 photos
8 months ago

I’m extremely disappointed with GoldLaw’s handling of my food poisoning case that began on April 28 after I became severely ill from prepared fruit purchased at Publix. Since then, I’ve suffered serious digestive complications (including gastritis, a hiatal hernia, and gallbladder removal), missed about seven months of work, and accumulated over $200,000 in medical bills. I hired GoldLaw expecting strong advocacy, but I felt my case was dragged out, communication was poor, and the case was moved toward closure the week of Christmas. Most concerning, Attorney Bryan Graves was rude and condescending toward me during an already overwhelming time. I would not recommend this firm based on my experience.

Response from owner

It is unfortunate that you feel this way about GOLDLAW. We take our reviews very seriously, but we cannot discuss the details of a case on this public forum due to confidentiality, however, we invite you to contact our office and speak to our Client Relations Manager to discuss your post privately and hopefully come to a more accurate understanding.

Samantha Gomez3 photos
8 months ago

I love Steven- he is very detail oriented!!!

Contact

Address
1641 Worthington Rd Suite 300, West Palm Beach, FL 33409

Google Profile

Rating
4.8 / 5
Reviews
970
Status
Open
Claimed
Yes
Photos
43

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