Good Guys Injury Law - Utah County Office

Provo, UT

82
Attorney Index
50 reviews
5.0
Google Rating
105 reviews
Good Guys Injury Law - Utah County Office

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyInsurance attorneyLaw firmAttorneyTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 99/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency95
Trial Experience97
Satisfaction100

Client Reviews

mitch palmerLocal Guide
4 months ago

I can’t say enough good things about Good Guys Injury Law. They stood by me through a long two-year process and never once made me feel alone. They were incredibly thorough, explained everything clearly, and fought hard to get me the outcome I deserved. Everyone I worked with was nothing but professional and genuinely cared about my case. I’m so grateful for their support and highly recommend them!

Response from owner

Thank you for the kind review Mitch. We appreciate the trust you placed in us and your patience along the way. We are so glad you pursued this case and allowed us to make sure that the insurance companies treated you fairly.

RENZO LANDALocal Guide6 photos
12 months ago

👍 great service

Response from owner

Thanks Renzo.

Jackie O.1 photo
1 years ago

Dear The Good Guys Injury Law Firm, I am writing to express my sincere gratitude for your exceptional service. I cannot say enough good things about your firm. I was not expecting to pursue a claim against my own auto insurance, and navigating insurance policies proved to be painstakingly difficult, especially when I didn't fully understand my own coverage. I was repeatedly misinformed by multiple agents from my insurance company, who claimed I only had the state minimum medical coverage. Knowing something was amiss, I contacted several injury law firms, but most simply advised me to continue communicating with my insurance provider. Ken was the only one who went above and beyond by asking me to send him my auto policy to verify my coverage. It turned out I was indeed covered for more than the $3,000 state-mandated minimum. Ken immediately assured me that he could take on my insurance company to ensure all my medical costs were covered and that I would be compensated for pain and suffering. Ken and his team promptly began working on my case. While the chiropractic care provider you initially referred me to was excellent, I felt it wasn't the right fit for me, and your team graciously worked with me to choose my own physical therapy provider. Amber was meticulous with every detail and truly made me feel comforted and valued with every phone call and text, ensuring my recovery was progressing well and that I was being taken care of. I also greatly appreciated the unexpected treats, the complimentary movie night, and the jump starter kit for my car as a goodbye gift. These thoughtful gestures truly set your firm apart from every other injury law firm I've encountered. You genuinely go all out for your clients and make frustrating situations less stressful. Additionally, Amber referred me to Matt Cernyar at Goosehead Insurance, who was invaluable in helping me navigate the stressful process of purchasing new auto insurance, as I will be discontinuing my current policy due to the misinformation I received. Matt was also amazing, and I cannot recommend him enough. The final settlement was more than I had anticipated and was more than fair. Thank you again for everything. Sincerely, Jackie O.

Response from owner

Jackie -- we're humbled by and appreciative of the time and effort you put into your review of our firm! Ken, Amber and the rest of the team do a great job at going the "extra mile" for our clients, and we're so pleased those efforts were noticed and appreciated by you! It was an honor to navigate through this process with you, and we are thankful for your trust and confidence, and how communicative you were with us throughout!

Tadon Burbank
1 years ago

I’ve had an amazing experience with Good Guys Injury Law. From day one, Amber was attentive, compassionate, and truly cared about my case. She answered all my questions and made sure I felt supported every step of the way. I’m so grateful for her help and the whole team’s dedication.

Response from owner

Thank you Tadon. We’re so glad you’ve had such a great experience. Amber is an amazing paralegal. She truly cares for every one of our clients.

Amber AndersonLocal Guide1 photo
1 years ago

Going to Good Guys Injury Law was the best decision I could have made! They are great to work with!

Response from owner

Thanks Amber

Danielle Zepeda
1 years ago
Response from owner

Thanks Danielle

Mindi Bartlam
1 years ago

Everyone is very helpful and knowledgeable!

Response from owner

Thanks Mindy

Phillip SullivanLocal Guide
1 years ago

Great care was taken during our personal injury accident case. Good Guys could not have been more professional and caring.

Response from owner

Thank you Phil. Thank you for trusting us with your car accident cases and becoming friends. We love your family.

Dianna Zepeda
1 years ago
Response from owner

Thanks you Dianna.

Rachel Johnson
1 years ago
Response from owner

Thank you Rachel. So glad we could help.

Lindsey Ward1 photo
1 years ago

Kenny and Russ are the best at what they do! High class guys that treat their clients like family!

Response from owner

Thank you Lindsey. We have loved helping your family.

Heather Sullivan
1 years ago
Response from owner

Thank you Heather. We love your family!

Furat Hussain
1 years ago

Great to work with. Keep you posted all the time, and definitely fight for you. Highly appreciated

Response from owner

Thank you Furat. One of our law firm values is that "we do what we say we'll do." This means giving our clients frequent updates and staying in communication with them. We're so glad you experienced this. Thanks for your kind review.

Mike PenttilaLocal Guide1570 photos
1 years ago

My wife was hit by an underage and uninsured driver. Good Guys were awesome in getting a reasonable settlement for the car and hospital bills. Very professional, caring and thorough. They indeed are “The Good Guys” in every way.

Response from owner

This is such a nice review Mike. We really appreciate it. We loved getting to know you and your wife after the accident. Thank you for trusting us with your case.

Tristan WrightLocal Guide
1 years ago

Ken and the team at Good Guys Injury law are great to work with. I would highly recommend them!! From day one you could really tell they care about you and have always been very transparent and honest throughout the entire process.

Response from owner

Thanks for the kind review Tristan.

Sara mccarthy
1 years ago
Response from owner

Thanks Sara

April VanBruntLocal Guide
1 years ago
Response from owner

Happy we could help

Akbar Punjwani
1 years ago
Response from owner

Thank you for the kind review. So glad we could answer your questions.

Brennan Bellon
1 years ago

Good Guys were the absolute best team that I could've asked for. I was hit by a drunk driver and didn't know how I was going to pay for my hospital and medical bills. Good Guys took over the case for me and I didn't have to do anything. They made sure I got the financial help I needed. Very good communication from them and they updated me on every new detail. I've never had to use an injury firm before so this is my unbiased opinion, Good Guys are a great option. Thanks Mindi and Grace for all your help!

Response from owner

Thanks Brennan. So glad we could help you with your drunk driving accident.

Michaela Meyer
1 years ago

I had an incredible experience with Good Guys Injury Law in Orem! From the moment I talked to them, I felt truly taken care of. The team was professional, compassionate, and always ready to answer my questions. They kept me informed at every stage of the process, making sure I understood my options and felt confident in the decisions we made together. Their attention to detail and commitment to my case were outstanding. I felt like they genuinely cared about my well-being and worked hard to get me the best outcome. I highly recommend Good Guys Injury Law to anyone in need of personal injury support in Utah County!

Response from owner

Thank you Michaela. We enjoyed helping you after your accident. Thank you for letting us make sure State Farm treated you fairly.

Contact

Address
1145 S 800 E #101A, Orem, UT 84097

Google Profile

Rating
5.0 / 5
Reviews
105
Status
Open
Claimed
Yes
Photos
145

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