Gresham Injury Law Center

Vancouver, WA

55
Attorney Index
9 reviews
3.2
Google Rating
9 reviews
Gresham Injury Law Center

Practice Areas

Personal Injury

Business Profile

Insurance attorney

Review Snapshot

9
Total Reviews
Limited Data
0
Last 90 Days
Inactive
33%
Response Rate
Low Response
12-Month Trend
Improving

Review Intelligence

Avg: 64/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication65
Outcome65
Responsiveness65
Empathy65
Expertise64
Fee Transparency59
Trial Experience61
Satisfaction64

Client Reviews

Sheila McQueen
2 years ago
Ben Cox
2 years ago

As a fellow attorney in Portland, I've known Tom for well over a decade. I've seen firsthand, over and over, how hard he fights for justice on behalf of his clients, the results he achieves, and the creativity and passion he brings to all of his representations. In my view, any case in Tom's office is a case in extremely good hands.

Polo Jay
2 years ago

If you're in need of legal representation, I implore you to steer clear of this firm specifically Thomas. In my experience, this individual is the epitome of everything a lawyer should not be: rude, impatient, and downright mean. From the very start, it was clear that this lawyer had little patience for their clients. They constantly interrupted and dismissed my concerns, making it painfully evident that they couldn't care less about my case. Their arrogance and condescension left me feeling small and uncomfortable. What's worse, their behavior extended beyond mere rudeness. They seemed to take pleasure in belittling me, subjecting me to harsh criticism and sarcasm. Their lack of empathy was astounding, making a difficult legal situation even more emotionally taxing. Beyond their appalling attitude, their work was subpar at best. Deadlines were ignored, promises broken, and their focus appeared solely on extracting fees rather than providing competent representation. In conclusion, my experience with this lawyer was a nightmare, and I strongly urge you to avoid them. Their rudeness, impatience, and mean-spiritedness should serve as a glaring warning. Find a lawyer who not only possesses the necessary legal skills but also treats clients with the respect and professionalism they deserve. This lawyer is one you should absolutely steer clear of.

Nick PattersonLocal Guide9 photos
6 years ago

I was hit by a drunk driver and my car was totalled in Jan 2019. Gresham Injury Law Center helped with navigating and cleaning up the legal mess that came with me not having my own car insurance. They kept me in the loop throughout the process and up to date. I am very happy with their work and how everything was handled. Thank You for helping me.

MČBD LLC1 photo
6 years ago

Rude People dont go through them

Response from owner

We expect people calling a lawyer to discuss a motor vehicle collision to know where the collision occurred and what kind of car they were driving. We ask question to ensure that our office does not waste the time of a potential client and, if the potential client is unable or unwilling to give us basic information then it would be impossible for us to help.

carol kapfenberg
7 years ago

A+ for Thomas Melville We don't live in the Portland area and went forward with hiring Mr. Melville on the recommendation of another Attorney in the state. Our first meeting was friendly, casual, and professional. He asked the important questions and evaluated the case to be certain there was indeed a case. This wrongful death case was handled long distance and he made certain we were well informed and prepared. Never did we feel like we were left with any unanswered questions. The Gresham Injury Law Center ALWAYS responded to our calls and updated us regularly. We surely found the right person for our case and .... We highly recommend Tom Melville.

Annette Bean
7 years ago

I have never been treated so badly. All he could do is yell at me.

Response from owner

We strive to help callers to the best of our ability. Obviously we cannot give legal advice over the phone. Professional legal advice requires knowing all the facts and the law for any given situation.<br><br>We hope that our website and offer of a free consultation do not lead the public to assume we can resolve a case with a single phone call.

Loren Little
8 years ago

Mr. Melville and staff are very good at what they do!! They are very professional and take care of their clients. They aren't there to be your best friend, they are there to be your best attorneys... for that I am very greatfull! I would highly recommend this agency.

Wes B.Local Guide13 photos
11 years ago

The rudest lawyer I've ever spoken to. Tried to set up an appointment for a consultation, was interrogated and accused of being defensive. Never will I turn to this terrible man to settle my claim.

Response from owner

We take all calls seriously. We do our best to learn the facts as early as possible in our first contact. Sometimes the people calling in have unrealistic expectations and then refuse to proceed with an in-person consultation.<br><br>We simply hope that everyone seeking legal advice can find someone who will listen. We do our best and apologize to anyone offended at our questions about their potential case.

Contact

Address
424 NE Kelly Ave, Gresham, OR 97030

Google Profile

Rating
3.2 / 5
Reviews
9
Status
Close
Claimed
Yes
Photos
1

Add this badge to your website

Get embed code