Grisham C Howard

Do not be afraid to call them and talk to them about your situation. I was terrified to call them because of these reviews but they were the sweetest people and worked with me to find a way to pay back the money I owed that worked for everyone. Don’t call on the defense.. be nice and they will work with you. Can’t say enough good about them!

2 things I dislike about the company is that you can't pay electronically and you can't get a balance due upon request.

Just as shady as all the other reviews say they are. Calling in always sounds like a burden to them, nothing they do is electronic (including payments, to which they said they don't do electronic payments because it costs them money), most conversations hold a "You're beneath me" vibe, and the consistency of information is based on who is calling. I was told multiple times that payments were expected via check in the mail and in full. When my bank rep called, she was informed that autopay was an option via Bank to Bank and that payment plans were welcomed. I asked for a payoff amount and got told everything was done manually and that I will receive a callback. So, I have to pay interest on the time it takes you to calculate my payoff, recieve a check in the mail, and then process said check. Sounds like a fun way to scam people of money due to your negligence. Zero recommendation as a debt collector, or law firm, due to complete lack of professionalism and not getting up to date with modern times.

He’s a lawyer, only explanation needed. Even the nobodies who answer the phone at this place are terrible.

They keep saying someone will call me back and no one ever does.

They don't deserve 1 star they froze my check account only had $13 dollars have no job very hard time for me they will not return my calls I hope they have a good weekend with my 13 dollars I had to go to food bank to get food if they don't let me have my check account bank end of month September 2022 will be homeless that will stop my retirement check loose my car and my home THEY DO NOT CARE ABOUT PEOPLE

They have a horrible attitude for no reason

These people are shady at best. Everytime you call they act like it's a burden on them. Regardless of the fact they literally signed up for the job. Snobbiest women I've had to deal with across any situation period . That says something. Also don't bother asking for remaining balances on debts owed. They refuse receipts with remaining balances. Makes you wonder why ? Moral of the story is pay all your debts. You don't want to have to deal with these bottom feeders . 1.8 stars says it all

I’m currently have dealings with Redstone federal because I had a business deal go wrong I sent products and they put a fake cashiers check in my account long story short Redstone turned it over to Grisham and I owe 1500 to them which I feel as if I shouldn’t had to pay because I was unaware in the first place called them the receptionist is very RUDE SHORT AND UNPROFESSIONAL

Not sure who the receptionist is here at this office, but she needs to be taught how to be be professional and polite. This looks bad for this business and the Attorney, she is representing. She is super rude and wouldn’t even give me a chance to ask her a question. First off you never put anyone on hold without asking the customer.

One of the ladies at the desk is very rude . I deal with the public every day and a lot of people get on my nerves but I never am rude. I'm a nurse

I am giving 1 star although this office does not deserve it!!! When trying to get a payoff amount, it took 2 weeks to get a final balance, reminding you that interest is calculated on a daily basis. I am sure that the lady’s name is Leticia that I spoke to and will quickly inform you that this lady has no business working with the public!!! When trying to reach an office manager to discuss the absolute disrespect from Leticia, I was told that they would have them call me back. This did not happen. I would only hope that the businesses that hire this attorney know that they are less likely to have people pay off their debt with circumstances that a person has to go through to pay it.

Her name is Latisha and she is the most unprofessional and rudest person I have ever encountered in any context. This lady hung up on me as I was asking questions of my situation. She acted like I was disrupting her day. Unfortunately, she’s also been the managers friend for years so instead of understanding your frustration, she comes to her defense. Incredibly incompetent office.

I posted this on Redstone federal credit union page. Joined in 1992. Love the services loved the interest rates. Always been poor and on my own since 18. Never realized the importance of credit till getting my first loan there. Them my first credit card. At any rate was a good member tikk 2007. The gym I worked for closed down and I went from 55 k a year to 240 a week unemployment. My son was just 1 yr old. With help from in-laws they helped me raise my sin. I scrambled for work. Lost my car even. Went to work on a bike for a week. My 2000 dollar limit credit card. Went over by 159 dollars. So I went in 2 weeks late and tried to pay 300 on it to keep it in good standing. I was told it had gone into collections. But I got no info to who to pay. As time went by I was called on by other lenders. Slowly I paid what I could. I've lived in Huntsville for 30 yrs. At any rate I finally got a steady job and slowly rebuilt my credit. I married in 2012. With her help I got custody of my son. My wife then died in 2018. I was left with owing discover and then American express. Which I has to pay in order to keep my home. In Jan. Of 2020 I wanted to refinance home to pay off more bills when I received a lien for my house for that 2000 dollar credit card which now with interest was 14500. I couldn't refinance because of lien. I couldn't refinance cause I need only 35 k and no mortgage company lends under 50k So I finally get approved for 55 k I can payoff Redstone but the lawyer they hired will not negotiate. So yesterday I get a letter I have to vacate my home cause I don't have the loan dine yet. I need 21 days to close deal and pay 2000 on credit card and 12500 in interest. I have never left town they had 12 years to contact me. I contacted them 3 times but will not talk to me unless I have a lawyer. Which I can't afford. Took me 7 months to finally get approved to pay them off but they prefer to sell my home. Its just a tiny condo. Im paying 306 a month. I can't afford a home in Huntsville. I'm a single dad one income. Can you guys please give me 21 days to close my loan? Please. And yes they were short with me. They don't want to talk.