Grua, Tupper & Young PLC

Lansing, MI

77
Attorney Index
30 reviews
4.4
Google Rating
31 reviews
Grua, Tupper & Young PLC

Practice Areas

Personal Injury

Business Profile

Real estate attorneyEstate planning attorneyFamily law attorney

Review Snapshot

30
Total Reviews
High Confidence
0
Last 90 Days
Inactive
75%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 91/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication95
Outcome92
Responsiveness94
Empathy96
Expertise91
Fee Transparency83
Trial Experience85
Satisfaction88

Client Reviews

Bernadette T
9 months ago

Dependable, concise, thorough Brian Lum provided a thorough residential lease contract for me after I had foolishly used a standard contract off an internet search as a first-time landlord. He re-vamped the entire contract, tailoring it to my specific needs, and has worked with me annually to update documents appropriately ever since. His work helped clarify expectations and cleared up many issues I had previously encountered with tenants. Following the positive experiences I had, I hired Brian to work on a personal will. He made the process smooth and painless. Brian was professional and empathetic, clearly having my best interests at heart.

Michael Trevis1 photo
10 months ago

Carrie Freeman reviewed our closing documents with aplomb and offered excellent guidance throughout the process of buying our first house. She was fast to respond via email and by phone, and she always communicated clearly. We would easily recommend her to anyone.

Ari Levy
1 years ago

Brian was a true pro and worked tirelessly and persistently to help us through this home purchase. There's a million ways in which his help was absolutely priceless. I just wanted you to know that Brian's a steadfast rockstar. And I'm grateful for him and your firm's work...they were beyond helpful in working with the courts, other attorneys, and going above and beyond to get the job done. Humbled and lucky, Ari

Response from owner

Thank you, Ari! We appreciate you!

Ann JonesLocal Guide18 photos
2 years ago

Used this law firm for years, until our lawyer kept "ghosting" us. Very unprofessional! Even when we made an appointment he would begin talkiing about other things besides our case. Eventually we went to another law firm and got wonderful help! They told us this law firm was handling our case in an "outdated" manner. Others comments on this law firm show that others have had similar experience in being "ghosted".

Response from owner

Ms. Jones, please know we have no record of you as a client of our firm. <br><br>If you need an attorney or you believe I am mistaken please feel free to call our office and you may talk to me directly. I wish you the very best. Carrie S. Ihrig Freeman

Anne Brown
2 years ago

Carrie Freeman and her team provide honest and meticulous service with great care for their clients. With relationships that span decades that support their efforts, clients can have a stress free experience, knowing their legal matters are taken care of with efficiency.

Response from owner

Thank you, Anne!

Lyle Allen (Satellite Lyle)Local Guide17 photos
2 years ago

Economical and great customer service.

Response from owner

Thank you, Lyle!

rhonda lovoll
2 years ago

Carrie Freeman was superb in fixing my annual accounting for the conservatorship that I had for my loved one. I had really messed it up and the courts kept sending it back to me to fix. I had no idea! We also hired her to move along a joint ownership land sale with resistant relatives. She is extremely knowledgeable and honest. i would recommend her to anyone!

Response from owner

Thank you, Rhonda! I hope you are well.

Todd White
2 years ago

Great professionalism

Kate Partin
2 years ago

Carrie Freeman was amazing! I wish I could thank her every day. The expediency of action and understanding of the law she showed us during such a tumultuous time for our family, was impressive and so appreciated. I have recommended this Firm to friends since then, and will definitely continue to do so in the future.

Response from owner

Thank you, Kate!

Nadia CorkwellLocal Guide65 photos
2 years ago

Amazing Attorneys, compationate, professional, and Through.

Response from owner

Thank you for your kind review, Ms. Corkwell!

Carrie S. Freeman
2 years ago
Kitty RothwellLocal Guide1258 photos
2 years ago

Carrie Freeman is a wonderful lawyer. She walked us through what information was needed and helped us understand different ways of handling our estate. When she learned we would be leaving the state for a couple months, she ensured that the documents were completed before we left.

Response from owner

Thank you, Kitty! It is always a pleasure to be of service to you.

Ellie WardLocal Guide14 photos
3 years ago

I have used Mr. Grua for mediation and worked with him on several matters. Carrie is also wonderful.

Response from owner

Thank you, Ellie!

C RichLocal Guide23 photos
3 years ago
Response from owner

Thank you, C Rich!

Daniel Thacker
3 years ago

Awful place of business maily the lady at the front desk, I didn't make it past her. I needed lease option contracts drawn up for my property portfolio. Very rude, seemed like I was bothering her just to ask questions so I'll be taking business elsewhere

Response from owner

Mr. Thacker, I am so sorry you had this experience. If you need any help or would like to talk about this matter, please don't hesitate to call the firm and ask for me directly. I wish you the very best. Carrie S. Ihrig Freeman

Nathan Izydorek1 photo
3 years ago

While Mr. Tupper was eager to help at first. He ghosted me before completing the work that I was asking him to assist me with. Instead of returning my multiple calls and emails, his office sent me an invoice for payment that was never initially disclosed. Take your business elsewhere.

Response from owner

Mr. Izydorek, we do not have record of you as a client of the firm. I am sorry you had this experience. If you would like to talk to Mr. Tupper or me about this matter, please feel free to call the office and ask to talk with one of us. I wish you the best and hope to hear from you. Carrie S. Ihrig Freeman

S MLocal Guide780 photos
4 years ago

I'm so glad I picked this office. They know what they are doing. Thank you Mr. Young!

Response from owner

Thank you, Mr. Scotson! We appreciate you.

Joe MammaLocal Guide
4 years ago

Kerry Freeman does excellent work

Response from owner

Joe Mamma, we appreciate you. Thank you for the review!

cindy masengale1 photo
4 years ago

I would like to say thank you first of all toTimothy Young.He has been a great attorney and has helped me in many ways. I would recommend him to anyone that may need any legal assistance. He is very professional, responds to your emails, and gets things taken care of. I would also like to thank Beth Scott his assistant for her prompt help as well. I have never written a review before but, thought that this is well deserved. “Thanks again”

Response from owner

Ms. Masengale, Thank you for the review!

Alexandra Harkins
4 years ago

Contact

Address
2401 E Grand River Ave, Lansing, MI 48912

Google Profile

Rating
4.4 / 5
Reviews
31
Status
Close
Claimed
Yes
Photos
5

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